Comfort Suites by Choice Hotels-Elgin

AAA Inspector Rating
8.7
Excellent
26 Guest Ratings
2480 Bushwood Dr
Elgin, IL 60124- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.0
Public Areas3.0
AAA Inspector Notes
This stylish, contemporary hotel offers enormous guest rooms with excellent mattresses and pull-out sofas. The lobby presents an inviting stacked-stone fireplace and a dramatic volume ceiling design. Smoke free premises. 78 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit N Randall Rd, 0.7 mi n. 2480 Bushwood Dr 60124.
Pool
heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 26 guests
Showing reviews 1 - 5 of 30
1.0
Anonymous
Very Poor
08-11-2017
I was appalled!!! The battery in the smoke alarm was low, so I got to listen to this "chirping" noise ... also this hotel is located between two very popular bars! My room was right above the sports bar! I tried to turn the heater on in the room, so the fan would drowned out the noise of the smoke alarm and the loud patrons leaving the bar! But the heating/cooling system was also not working! I went down to the front desk at 1:30 am (trying to not wake my sleeping daughter who had to be well rested for cheer competition the next day) and talked to the woman behind the front desk (who was the only one able to take care of anything in the whole hotel), she came to my room and tried changing the batteries in the thermostat - which didn't work! At this point, she offered to switch us to another room, but we were quite settled into this room & my daughter was sleeping & it was after 1am! I chose to stay! I was finally able to fall asleep even with the annoying noises when I was suddenly awoken by several drunken 20 somethings in the hallway!!! When they would not settle down and/or quite down, I got dressed! I went to the front desk & complained. The woman said she'd had other complaints from other guests and she had called upstairs and asked these guests to be quiet! When I went back upstairs to my room, they were still quite loud in the hallway! I started packing! In the 30 minutes it took me to pack and load my vehicle, these THREE ROOMS of guests never once quieted down! On my second trip to load my vehicle, I let the woman at the desk know that these guests had not quieted down the least bit! She said she didn't know what else to do! I pointed out that they were obviously making more money off of those guests than they were me, because I was the one that was leaving!!! Although I'm quite sure had MY family been making that much noise at that hour, we'd have been asked to leave! So I left & slept in a parking lot over night with my daughter!
Pros: Nothing!
Cons: What I did not like about this hotel cannot be summed up in 20 words or less!
10.0
Anonymous
Exceptional
08-11-2017
Pros: night staff helpful and printed out map for my local trip
Cons:
9.6
Anonymous
Exceptional
07-10-2017
Loved the trip
Pros: The room was spacious. We had two 9 year old boys with us and the extra space was great. They loved the pool. Local restaurants nearby made it easy to get something to eat. The breakfast in the morning was tasty and good variety. We had a great vacation!
Cons:
10.0
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: Breakfast was ok staff was excellent room was nice and quiet not a lot of outside noise. Very convenient to a lot oft restaurants. Was a good stay
Cons:
10.0
Anonymous
Exceptional
04-18-2017
A great getaway for a...
Pros: Like the room very big and the the breakfast was perfect.
Cons:
Showing reviews 1 - 5 of 30