This long-established hotel is equipped with a stylishly appointed breakfast room that has comfortable chairs. All guest rooms offer a large, shower-only bathroom design and excellent bed linens.
Smoke free premises. 77 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Staff are very courteous. Checking in & out was quick and organized. Room was quiet and well kept. Hotel is clean and quiet, food is hot and plentiful. Convenient to Elgin and surrounding areas.
Cons: Only complaint is very minor - hot water in dining area was not really hot enough to brew the tea. All else was excellent.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
10-20-2017
Pros: Breakfast
Cons: Out dated rooms smelled moldy . Should be 1 star if that wanted refund. Not pleased.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-20-2017
Pros: The Staff was a10 plus
Cons:
5.0
Shannon
Fair
Business Traveler
10-20-2017
Pros: Free breakfast and internet.
Cons: The rooms are not 2.5 star. The lobby is nice, but the rooms are 1.5-2 stars.
4.0
John
Disappointing
Solo Traveler
10-20-2017
Pros:
Cons: This was not as good an experience as when I stayed here last year. The main problem was the inconsistent performance of the Free WiFi. Regardless of where I positioned the computer in relation to the lobby, service was intermittent at best.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-20-2017
Pros: On this stay it was MUCH BETTER. The floors, the cleanliness, the comfort. I enjoyed my stay VERY much, no smell of cigarettes.
Cons: I could not stay longer
8.0
Michael
Very Good
Traveling as Couple
10-20-2017
Pros: Good breakfast nice location
Cons: Bathroom was small....
8.0
Edward
Very Good
Senior Traveler
10-20-2017
Pros: very nice staff and good breakfast
Cons:
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
10-20-2017
Pros: I liked the little gas station next door. They were friendly and it was really clean. I really wish the hotel was as nice.
Cons: The place was a dump. Tile was coming up in the bathroom and the paint/stain on the doors was faded and nasty. The staff was rude and demanded I pay a 25 addition deposit before I could check into their disgusting room.
8.0
Mansour
Very Good
Traveling as Couple
10-20-2017
Pros: Breakfast was good.
Cons: There is no tub in the shower.
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-20-2017
Pros:
Cons: Place was dated. Rooms was not as clean as it can be. Definitely should not have an 8 out of 10 guest rating.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
10-20-2017
Pros: Low rates. Daily newspaper available.
Cons: Very poor cable lineup, barely any sports, movie or kids channels. Average breakfast with no fruit. Some of the food was burnt or crusted over, not very appetizing. Terrible location, in an industrial park with truck noise. No restaurants anywhere nearby.
9.0
Eric
Wonderful
Traveling as Couple
10-20-2017
Pros: Street parking accommodates truck and trailer
Cons: room smelled musty
10.0
Brandon
Exceptional
Business Traveler
10-20-2017
Pros: great location very reasonable price and nice free breakfast
Cons:
5.0
Verified Hotel Guest
Fair
Family with Young Children
10-20-2017
Pros: Horrible customer service skills at the front desk. Billy who is the front desk manager has the customer service level of someone that works at a truck stop in the country. Worst I have ever saw in my entire life. But you get what you pay for.
Cons: The police were called on my 13 year old daughter because my credit card would not process for another night but never thought about calling me to get it corrected. Horrible experience.
9.0
Vikrant
Wonderful
Solo Traveler
10-20-2017
Pros: Location and free breakfast
Cons: Carpet in the room was filthy
10.0
Kathryn
Exceptional
Solo Traveler
10-20-2017
Pros: Location
Cons: Breakfast offering very minimal and not too appetizing.
7.0
Steven
Good
10-20-2017
Pros: Nice hotel, good price.
Cons: No way it should be rated 2.5 stars instead of 1 or 2 stars.
6.7
Robert
Pleasant
solo traveller
10-06-2017
it waa ok
Pros: Clean room and easy to locate.
Cons: Water pressure was horribly lacking. And when I tried to call numerous times before my arrival no on answered.
10.0
David
Exceptional
young couple
09-25-2017
Great location and very nice...
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
09-19-2017
It is what we needed...
Pros: price and cleanliness were good. good waffles.
Cons: key cards didn't work -had to get a second set which only worked by trying several times
9.6
Herb
Exceptional
solo traveller
09-08-2017
Clean cozy friendly
Pros: Very Clean and quiet. Friendly non creepy staff
Cons: Not much else around it, but that's not their fault
10.0
Diane
Exceptional
solo traveller
09-07-2017
Exceptional
Pros: Allow early check in when availble. Kindly check in person.
Cons: Very standard hotel breakfast. Some good bread and butter would be better - in my opinion, than spread of rather unhealthy foods. At least for a vegetarian and health conscious individual. But room has more Micro and frig
9.2
Lou
Wonderful
young couple
09-07-2017
Superb
Pros:
Cons:
7.9
Anonymous
Good
family with young children
08-21-2017
Good
Pros: Location
Cons:
4.6
Derf
Disappointing
family with young children
08-12-2017
Staff is very rude
Pros: Bed
Cons: Staff
10.0
John
Exceptional
solo traveller
08-08-2017
Exceptional
Pros:
Cons:
7.5
Angela
Good
family with young children
08-07-2017
Good
Pros:
Cons:
7.5
Craig
Good
solo traveller
08-04-2017
Decent place to stay
Pros: Decent room. Friendly staff.
Cons: Breakfast wasn't great.
7.5
Anonymous
Good
young couple
07-27-2017
Good
Pros: Clean and convenient
Cons: No pool
7.9
Nancy
Good
young couple
07-26-2017
Good
Pros:
Cons:
10.0
Norene
Exceptional
review category group of friends
07-21-2017
Pleasant and Quiet
Pros: Location Location Location
Cons:
10.0
Anonymous
Exceptional
young couple
06-27-2017
Exceptional
Pros:
Cons:
8.8
Kristine
Excellent
family with young children
06-23-2017
Great visit, will book again.
Pros: Nice room, great breakfast and friendly staff
Cons: Pretty clean but could be just a little cleaner:)
4.2
Anonymous
Disappointing
young couple
06-22-2017
Skip this plsce
Pros:
Cons: The room smelled like cigarettes. No other room was available. No air spray available st front desk or with housekeeping dept. The ac unit was filthy. Absolutely filthy. No bathtub
9.2
Kristine
Wonderful
family with young children
06-13-2017
Superb
Pros: Nice staff, good breakfast. Pretty clean and mostly updated.
Cons: Could have been a little cleaner, the floor seemed to have been missed, and the counter top had coffee on it behind the coffee maker. Easy to miss these little details.
8.8
Allen
Excellent
solo traveller
05-26-2017
Great Service
Pros: The price was right, it was clean & the staff was great. I left a wooden hanger behind for my suit. I returned 4 hours later & they found it for me.
Cons: The iron in the room barely got warm on the highest setting. Picked up a bisquit on the breakfast station so hard that it would break a window if you threw it. Everything else was great.
4.2
Karen
Disappointing
review category group of friends
05-23-2017
Dogs allowed, so ask for...
Pros: Desk staff and breakfast staff were nice. Area was nice and convenient to highway.
Cons: Our room was not totally clean. There was something on the wall next to toilet, just under the paper roll, red marks on the boxspring cover, popcorn under the bed and dust on the carpet perimeter, about 1-2 inches from wall -- especially near front door and bathroom. The curtain is not heavy enough and does not block light well. Dogs are allowed and we saw two -- they woke us up in the morning barking and whining (before 8 am, and no one was trying to keep them quiet, either). Heard other guests also complain at front desk, but no one was dealing with the dogs or owners of the dogs.
10.0
Sotomi
Exceptional
solo traveller
04-05-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
solo traveller
04-05-2017
Superb
Pros: Location was convenient and I felt safe travelling alone. I appreciated getting a discount at the restaurant across the street!
Cons: The elevator broke down.
9.6
Patricia
Exceptional
review category group of friends
04-02-2017
Excellent place to stay if...
Pros: Breakfast and room
Cons: We needed an extra blanket.
10.0
Jung-ho
Exceptional
young couple
03-09-2017
Exceptional
Pros:
Cons:
10.0
Candy
Exceptional
family with young children
03-06-2017
Exceptional
Pros: Friendly service
Cons:
7.5
Odell
Good
family with young children
03-03-2017
Good for such a time...
Pros: Breakfast good and satisfying
Cons:
5.8
Melissa
Okay
young couple
03-03-2017
Okay
Pros:
Cons:
10.0
Candy
Exceptional
family with young children
03-01-2017
Comfortable, friendly
Pros: Comfortable bed
Cons:
8.3
Murray
Very Good
solo traveller
02-28-2017
Very good
Pros:
Cons:
8.3
Cheryl
Very Good
young couple
02-17-2017
Nice
Pros: Comfortable bed, nice breakfast and staff.
Cons: I found the bathroom crowded and there was no bathtub.
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