This long-established hotel features a modern breakfast room with comfortable seating options and many guest rooms with large shower only bathroom design.
Smoke free premises. 78 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Room seemed clean, breakfast was alright. Staff was friendly.
Cons: Room had a weird smell, kind of musty or damp. Room was not quiet and bed was pretty uncomfortable. I maybe got 3 or 4 hours of poor sleep. Doors shutting loudly until 1 or 2 in the morning, phone kept ringing, ended up unplugging it. Weird bathroom pipe sound periodically. Bed and pillows were not comfortable.
6.3
Joe
Pleasant
family with young children
07-21-2016
Pros: BREAKFAST
Cons: NO POOL NO SMALL BEDS FOR CHILDREN
10.0
Donna
Exceptional
mature couple
07-15-2016
Pros: room was clean and comfortable, variety at breakfast was great
Cons:
6.3
St
Pleasant
review category group of friends
07-07-2016
Pros:
Cons: Carpet felt dirty.
7.9
Judith
Good
mature couple
07-02-2016
Pros: The room itself was nice, not as high end as other hotels, but it's nice to get a hotel that is clean and nice without paying higher prices. There were plenty of choices for breakfast and it was a good meal.
Cons: Not a big deal, but noticed that some of the workmanship was not high quality. For instance, in the bathroom, tiles were used to construct the shower, but they weren't cut straight and some were uneven.
9.2
Raul
Wonderful
mature couple
06-30-2016
Pros: Air condition was excellent. Bed and pillows were great! Cozy and quiet. Slept well all night long! Very clean hotel. They provide pop corn and chocolate chip cookies by the office desk. That was nice of them. They have good breakfast too.
Cons: We stayed on a the first floor and there was not good drainage of water in the shower.
8.8
Jack
Excellent
mature couple
06-26-2016
Pros: Updated modern facility
Cons: Modern shower design tended to soak floor. Breakfast only until 9 am with no exceptions.
7.5
Dolores
Good
mature couple
06-06-2016
Pros: Good breakfast.
Cons: Why isn't there an ice machine on the first floor?
8.8
Lee
Excellent
solo traveller
05-28-2016
Pros: quiet, nice place
Cons: road construction in the area did not have clear directions for the travelor.
5.0
Raul
Fair
solo traveller
05-19-2016
Pros:
Cons: closed caption not available to set up
8.3
Anonymous
Very Good
family with older children
05-19-2016
Pros: The breakfast. I love hot breakfast.
Cons: The front desk staff was always unavailable when I went to the front desk.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
03-05-2016
Pros: The staff all were all very polite. The room and bath were clean. The remodel looks great. The breakfast surprisingly was good (a variety of food). They even offer cookies and popcorn in the afternoon. A nice touch to the end of a long drive.
Cons:
8.0
Michael
Very Good
Traveling as Couple
02-15-2016
Pros: Good breakfast nice location
Cons: Bathroom was small....
8.0
Ashley
Very Good
Traveling as Couple
01-28-2016
Pros: I really like the room the updates for a nice
Cons: I was unaware that I cannot pay cash deposit had to be on a car so I had to leave the hotel to put money on the card and come back to check it
7.5
Anonymous
Good
solo traveller
01-07-2016
Pros: All clean
Cons: Nothing
4.0
John
Disappointing
Solo Traveler
11-30-2015
Pros:
Cons: This was not as good an experience as when I stayed here last year. The main problem was the inconsistent performance of the Free WiFi. Regardless of where I positioned the computer in relation to the lobby, service was intermittent at best.
8.0
Roger
Very Good
Traveling as Couple
11-12-2015
Pros: The location was great for me. The room was large and quiet. The shower appeared to have been recently refurbished and was very well done. Breakfast was very good with hot and cold food available.
Cons: The outside appearance looks a bit bleak.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-06-2015
Pros: The Staff was a10 plus
Cons:
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
11-02-2015
Pros: Breakfast
Cons: Out dated rooms smelled moldy . Should be 1 star if that wanted refund. Not pleased.
1.0
Delores
Very Poor
Senior Traveler
10-29-2015
Pros: close to restaurants
Cons: the physical environment was far less than the website's comparison to Holiday Inn and others. I checked in, did not occupy the room, and returned the keys to staff in about 20 minutes total. Drab and dreary. More suitable as a truck stop hotel. D.
10.0
Leslie
Exceptional
Solo Traveler
10-28-2015
Pros: Staff are very courteous. Checking in & out was quick and organized. Room was quiet and well kept. Hotel is clean and quiet, food is hot and plentiful. Convenient to Elgin and surrounding areas.
Cons: Only complaint is very minor - hot water in dining area was not really hot enough to brew the tea. All else was excellent.
4.0
Stephen
Disappointing
Solo Traveler
10-03-2015
Pros:
Cons: The hotel was very old and in need of refurbishing. Definitely not a 2.5 star property!
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-25-2015
The guy at the front desk was helpful & courteous when I asked for a different iron. The bathroom had all new tile & you could tell it had just been redone. The hallways smelled of new carpet so they are updating, so that's nice.
Pros: Not far off the toll road
Cons: There was stuff all over the carpet by the door and in front of the sink. I wanted to go ask for a vacuum. But I put a towel over it. I already had to exchange the iron because it was spitting black crud on the white shirt I was ironing.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-21-2015
Pros: Recently renovated very nice
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
09-15-2015
The eggs for breakfast were nasty but the biscuits and gravy were great, breakfast overall was good.
Pros: The receptionist was super nice and informative.
Cons: The tiles in the bathroom had writing on them, the carpet had stains (dark), and it smelled like they had just varnished everything made of wood.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
08-29-2015
Pros: Great mattress.
Cons: Initial price
10.0
Loretta
Exceptional
Traveling as Couple
08-23-2015
Pros: Was a nice hotel, clean, reasonable price, and friendly staff.
Cons:
10.0
Anonymous
Exceptional
review category group of friends
06-20-2015
Pros: Fast check-in, Friendly staff,Clean room, Excellent breakfast.
Cons: Bed a little on the hard side.
8.8
Anonymous
Excellent
family with young children
06-18-2015
Pros: Clean rooms, plenty of room, breakfast area, mini fridge for kid snacks, very friendly staff
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