Central to every guest unit are the thick mattresses covered with white linens and the large workstation that is equipped with an office chair.
Smoke free premises. 159 units. 12 stories, interior corridors. Accessibility (Call).
Cons: construction should have been disclosed before we arrived.
Cons: i was charged more than the quote online
Construction Woes. No breakfast included
Pros: We loved our king room. Very comfortable. They allowed us to check in early and check out late, that was very nice.
Cons: They were pretty chintzy on their small towels, though they delivered us more. The construction sucked in that we had no continental breakfast or workout room. Everything online said there was a continental breakfast, and there wasn't. We should have had a price break for the construction going on, but it was still $100/night.
Cons: Heater went out I. Room was freezing...... Hotel staff said they were going to email me a voucher for a free stay........ Never did.
Pros: We have stayed at this hotel many times when we visit our children in Evanston. It is very convenient for us and we have enjoyed having the breakfast offered. The location is still great but we were unaware that the hotel is under renovation and there is no breakfast offered. Our room was remodeled and was fine and comfortable. The lobby was in transition and halls on the first floor were torn up. Understandable due to construction. The staff were helpful in offering a list of nearby restaurants to get breakfast or other meals. The hotel was kind enough to deduct the daily parking fee from our bill as a way to say thank you for staying and putting up with the mess.
Cons: The remodeling and lack of complimentary breakfast should not have been a surprise. No mention of this was made on the web site and we would have reconsidered booking this hotel had we known. I think Booking.com should make every effort to be aware when the hotels are doing EXTENSIVE such as in this hotel and be sure and let the customers know in advance.
review category group of friends
I'll stay again
Pros: Room size was larger than anticipated
Cons: The parking garage entry was very steep
Great location and price
Pros: location, price, comfort
Cons: this hotel is currently remodeling, so it was ---remodeling (:
Comfort, but too much sun.
Pros: The hotel staff was polite and helpful. The room was clean and comfortable. I love that the hotel was within walking distance of public transportation and local businesses.
Cons: My only complaint is that the curtains were too thin. The morning sun shined through too much.
Pros: Courtesy of the staff, panorama, comfortable room
Cons: Standard breakfast (ok quality but so boring): each american chain the same philadelphia, same waffle machines...same brands of jam...Marriot, Holiday Inn...why don't you try to be original???
family with older children
Good location. Dreadfully outdated facility....
Pros: Location was two bocks to my son's apartment, therefore the closest hotel. All staff was helpful and cheerful at all times and at all locations: at front desk, breakfast and housekeeping.
Cons: Beds were uncomfortable.. Entire hotel dreary-dark grey and darker grey. Room poorly lit. Insufficient lamps. Poor climate control in room- always roasting despite every adjustment.
Breakfast: bad. Eggs easily discerned as powdery and bagels always stale ( we were there for seven days).
Cons: facilities were shabby and needed updating, free breakfast food (baked goods: bagels, muffins, donuts) did not taste good, there was no outlet near the desk for my computer
We had a great weekend...
Pros: Great location when when visiting Northwestern University.
Cons: Too close to the "L" tracks.
Pros: Location was good.
Cons: Disappointed with Bookings.com. I had reserved a room with a king bed and sofa. When I got there and checked in all they had was a room with 2 double beds! The front desk said Bookings.com did not get the reservation to them in time. Won't use Bookings.com again!
family with young children
Helpful and friendly staff!
Pros: Staff was very friendly and helpful! Location was fast access to NU.
best value for Chicagoland.
Pros: the location is perfect, close to Chicago, mass transportation, and excellent restaurants. You also avoid paying the Chicago hotel tax.
Cons: That you have to pay for parking $12 a night even though it self park and the facility is owned by the hotel
Fine for just one night...
Pros: Staff was extremely pleasant. Room was clean and well arranged.
Cons: There was an abundance of noise from surrounding people in other rooms, people in hall and at elevator, and train from the street.
Bed cover was far too warm and heavy and didn't allow for modification. (i.e., there were no layers to add or remove to modulate the temperature.)
Didnt like it
Pros: Close to the cta station
Cons: Very bad staff attitude. very expencive place for off city place.
Maybe it'll be better after...
Pros: Really close to the Metra used to travel from Grand Central Station and CTA used to travel everywhere else. The view was not terrible.
Cons: We stayed when the weather didn't drop below 70 and the hotel had the heater on the entire time - it was so hot in the hallways and in our room. The air would NOT stay on in the room, it was unbearable. Went and bought a fan to keep cool. The milk in the morning was spoiled every day because it was not put on ice like the juice. You had to warm up your breakfast - they had directions informing you that you needed to warm it up. We were on the top floor and the roof started leaking. The ceiling had fresh repair marks. During a heavy rainstorm water collected in bubbles till they broke open. No microwave or fridge in room?
Pros: comfortable room, good breakfast, staff was very helpful and friendly, professional
Cons: the price
review category group of friends
This BW was a great...
Pros: The breakfast buffet was excellent.
The location was great. close to beach walking and train to downtown Chicago. Nearby shopping was convenient.
Pros: Nice staff, clean and nearby to groceries and dining areas
Cons: Breakfast is the same everyday. If possible not to have any meat in the eggs.
clean room. near cta station
Pros: Very clean room
Cons: Staff were rood
Very expensive for no breakfast and basic room.
Nice easy access location with...
Pros: Location was perfect for access to variety of businesses, stores, restaurants and art fair. Pretty area for walking.
Clean rooms and bath. Easy access Wi-Fi.
Cons: Could use a mirror in room (not just bathroom mirror), Needs ramp to hotel to carry luggage (now just has stairs). Beds are OK but uneven soft mattress. Toilet -- not a good flush. Could have better food at breakfast.
A hotel we have often...
Pros: Convenient location in good area; reliable brand hotel.
Pros: Good area..friendly staff. Close to commuter train.