Best Western Designer Inn & Suites

AAA Inspector Rating
8.7
Very Good
173 Guest Ratings
9923 US Rt 20 W
Galena, IL 61036- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.6
Public Areas2.4
AAA Inspector Notes
The hotel recently completed a total renovation. The rooms are spacious with a seperate seating area and flat-panel televisions. The indoor pool has a connected outdoor section. Smoke free premises. 40 units. 3 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 20, 1 mi e. Located in a quiet residential area. 9923 US Rt 20 W 61036.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Terms
2 night minimum stay - seasonal.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 173 guests
Showing reviews 1 - 5 of 50
5.0
Anita
Fair
Traveling as Couple
06-23-2017
This is not a 2 1/2 star hotel. ... 2 star max!
Pros:
Cons:
8.0
Mark
Very Good
Traveling as Couple
06-23-2017
Pros: Hotel employee was awesome.She was helpful, kind, and understanding.
Cons: Some of the guests were rude to your employees. I also wish there were better options to charge various devices. The tv and a lamp were taking one whole outlet. By the bed, the lamps had to be plugged into the one behind the bed. The couch was a sleeper.
10.0
David
Exceptional
Traveling as Couple
06-23-2017
Pros: Will stay again for sure!
Cons:
8.0
Barbara
Very Good
Traveling as Couple
06-23-2017
Pros: Great Location
Cons: Pool was an indoor/outdoor...needed something to get debri out of the pool..skimmerOutdoor space not quie as large as expected
8.0
Daniel
Very Good
Traveling as Couple
06-23-2017
Pros: staff was very nice and helpful.Very clean.Nice big room.
Cons: The bed was like a trampoline.The pillows too soft and weak.
Showing reviews 1 - 5 of 50