Best Western Designer Inn & Suites

AAA Inspector Rating
8.7
Very Good
173 Guest Ratings
9923 US Rt 20 W
Galena, IL 61036- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.6
Public Areas2.5
AAA Inspector Notes
This hotel features spacious rooms with a trendy new décor, large flat-panel TVs and a separate seating area. The indoor pool has a connected outdoor section, which is fun for families. Smoke free premises. 40 units. 3 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 20, 1 mi e. Located in a quiet residential area. 9923 US Rt 20 W 61036.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Terms
2 night minimum stay - seasonal.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 173 guests
Showing reviews 1 - 5 of 50
10.0
Lee
Exceptional
Traveling as Couple
12-15-2017
Pros: Clean room. Nice pool
Cons: No
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
12-15-2017
Pros: Very helpful staff and a clean room!
Cons: The whirlpool tub could have been a little cleaner
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
12-15-2017
Pros: Nothing. I was happy to find a new hotel in the area.
Cons: The girl who checked us in was not welcoming and very much lacked customer service skills. Our room had someone else's dirty laundry on the floor of it and the bed could best be described as a taco as the sides were much higher than the middle.
8.0
Chris
Very Good
Family with Young Children
12-15-2017
Pros: Decent hotel, nicely remodeled, good location, kids loved pool
Cons: Room still smelled of fresh paint
10.0
George
Exceptional
Traveling as Couple
12-15-2017
Pros: We loved the room and especially the balcony, where we could set outside. The front desk clerk was very helpful and pleasant.
Cons: Nothing
Showing reviews 1 - 5 of 50