Country Inn & Suites By Carlson

AAA Inspector Rating
8.7
Excellent
249 Guest Ratings
11334 Oldenburg Ln
Galena, IL 61036- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room2.8
Bath2.7
Public Areas3.1
BEST OF 2 DIAMOND
AAA Inspector Notes
This property has a great pool area with a large water slide, a children's' play section and a fun arcade. They also have a few family suites that offer additional space and sleeping accommodations. Smoke free premises. 75 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 20, 2.5 mi w of downtown. Located in a quiet suburban area. 11334 Oldenburg Ln 61036.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, game room, exercise room.
Guest Services
coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 249 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
09-08-2017
This hotel went above our expectations. We asked for a room with a "view" and Thomas simply upgraded our room! Which was a spacious room with king bed, jacuzzi, fridge & coffee maker. Also had a small bar, table & 2 chairs and chair w/foot stool. The breakfast was amazing & June the breakfast barista did a great job keeping things clean & she even made your waffle! She was very pleasant.
Pros:
Cons: Everything was exceptional!
7.8
Verified AAA Guest
Good
Couple
04-28-2017
Very nice. Clean, large room and pool was very clean.
Pros: The pool area
Cons: The staff at the counter was very rude. When we checked in they said we were wrong to book thru AAA and we should have booked thru their website. When we checked out they printed a receipt and then wouldn't give it to us because we booked thru AAA. Again being very rude.
9.0
Verified Hotel Guest
Wonderful
11-17-2017
Pros: Breakfast, Bed and bedding, water park, staff, location, price for value and quality of services. Everything was above expectations!
Cons: No Microwave or fridge.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Great Breakfast. Breakfast was much better than you would expect from a free breakfast. Staff was very friendly and helpful. Pool area was nice. Pretty big area, so even if there are others there you don't feel so crowded.
Cons: Only thing we didn't like was a vacuum that was going in the hall at 9:00 in the morning. But that was only one of the two mornings we were there. Also, the workout room was being remodeled, but I'm sure it will be great when completed. We loved our stay!
9.0
Rudolph
Wonderful
11-17-2017
Pros: great location...indoor water slide for the children....GREAT breakfast...
Cons: wish room had a small refrigerator & microwave
Showing reviews 1 - 5 of 50