Comfort Inn & Suites Geneva

AAA Inspector Rating

8.7

Excellent

33 Guest Ratings

1555 E Fabyan Pkwy

Geneva, IL 60134- Map It

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AAA Inspector Rating Details (scale 1-5)

2.5

Overall

Room2.5

Bath2.3

Public Areas2.8

AAA Inspector Notes

This long-established hotel is not far from the Fabyan Forest Preserve. The highlight of the guest rooms are the thick, comfortable mattresses and the impressive office-style desk chairs. Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).

More about Geneva, IL More Hotels in Geneva, IL

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-88 exit Farnsworth Rd, 5 mi n on Farnsworth Rd (which becomes Kirk Rd), then just e. Located in a quiet area. 1555 E Fabyan Pkwy 60134.

Pool

heated indoor.

Dining & Entertainment

nearby.

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, area transportation-within 3 mi.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 33 guests

Showing reviews 1 - 5 of 39

10.0

Anonymous

Exceptional

08-11-2017

The location was perfect for my needs, easy to find. Parking was plentiful, easy and safe. Rooms were clean and well lit. Bed was very comfortable, pillows were perfect. The staff was friendly and helpful. There was no refrigerator in room as stated on my confirmation sheet, when told of this, front desk stated that they were not standard issue in regular rooms, however they would bring one up immediately, no charge, which they did. I appreciated the breakfast offering which was tended to by watchful, friendly, staff. There was a hot selection, (eggs, meat) which varied each day. There was also a waffle station and cereal, fruit and yogurt area with toast and pastries. It was kept clean and filled, even during the busiest time. Food was kept at the proper temperatures. The restaurant next door was just a few short steps away, which I appreciated after driving all day, and the food, service, and atmosphere pleasant. I did not use the other ammenities at the hotel, pool etc., so can not comment . I was greeted each time I returned to the hotel and was treated in a professional manner at checkout time. I will definitely use this hotel again when I am in the area.

Pros: Location was perfect for my needs, parking was plentiful, easy and safe.

Cons:

9.0

Anonymous

Wonderful

08-11-2017

Pros: The closeness of the location to the site I was attending for a conference meeting. I also liked the continental breakfast each morning.

Cons: no

9.0

Anonymous

Wonderful

08-11-2017

Pros: Checkin was fast and the desk clerk was friendly and professional. The room was very comfortable and clean. The bathroom especially was in like-new condition. Wi-fi was free, which is always nice. We didn't have the free breakfast but it smelled delicious

Cons:

7.1

Anonymous

Good

07-18-2017

Met our needs for a...

Pros: Location close to Batavia. Rooms accommodating. Met our needs for a night. Some rules were inflexible such as firm check-out time. Breakfast was simple and fast.

Cons: Difficulty booking. Couldn't find hotel phone number on line. Other booking agencies kept popping up. So we booked. And then no other discounts were accepted, such as AARP or Military. Poor impression. Rooms small. Only 1chair. Close quarters.

10.0

Anonymous

Exceptional

07-16-2017

Exceptional

Pros: The breakfast are extra exelent

Cons: All was fine nothing to coment

10.0

Anonymous

Exceptional

05-29-2017

Exceptional

Pros: very well run- friendly sraff

Cons:

10.0

Anonymous

Exceptional

05-15-2017

Beautiful and clean, very comfortable...

Pros: The staff is extremely welcoming and helpful! The room was very clean, spacious, and comfortable. The pool area was clean and they even allowed me to invite my family to come for a swimming day. Free breakfast and coffee were delicious. Hotel is just a few minutes by car to downtown Batavia. Great stay all around.

Cons:

10.0

Anonymous

Exceptional

02-15-2017

Excellent place to stay.

Pros: Staff was great! Breakfast was very nice.

Cons:

7.9

Anonymous

Good

12-15-2016

Good

Pros: Staff Complmintary coffee

Cons: Heating system , old fation .

10.0

Anonymous

Exceptional

12-11-2016

Great stay!

Pros: Very clean, nice staff, good hot breakfast, even offered an evening snack!

Cons:

8.8

Anonymous

Excellent

12-02-2016

Fabulous

Pros: Breakfast was very good. Room was very clean and comfortable. Staff were very friendly.

Cons:

7.9

Anonymous

Good

11-27-2016

Contributed to a good Thanksgiving.

Pros: I liked the selection of pillows and I thought the breakfast buffet was good.

Cons: water in the pool

7.1

Anonymous

Good

09-19-2016

Good

Pros: very clean hotel; comfy bed would recommend, yes.

Cons: I said "I got the best rate, right"? when I checked in and he said "No. Best rate was if I had booked directly with the hotel" I would have saved $29.00 plus tax. I was a little disappointed that he did not offer to adjust

10.0

Anonymous

Exceptional

06-24-2016

Exceptional

Pros: Very clean. Staff exceptional

Cons:

10.0

Anonymous

Exceptional

06-13-2016

Exceeded expectations

Pros: Clean room luxurious bed great breakfast

Cons:

4.2

Anonymous

Disappointing

06-04-2016

Disappointing

Pros: I did like that we were given a new room after the people in the room next to us were loud and their kids were banging on the door at 10:30pm

Cons: We called twice and the people did not stop being obnoxious next to us so we asked to move to a different room. We still had to pay full price and were not offered any compensation for our inconvenience.

9.2

Anonymous

Wonderful

04-12-2016

Loved it!

Pros: Great breakfast options, really friendly staff. Loved the restaurant on another part of the commenting parking lot.

Cons: Lid of the ice bucket was dirty... but that's it.

8.8

Anonymous

Excellent

03-06-2016

Fabulous

Pros: a home away from home

Cons: 1. have a problem with billing - not resolved 2. was in room when maid came to clean; option was she could come back later or I could leave the room and then they would clean it

7.5

Anonymous

Good

03-03-2016

Good

Pros: Breakfast was standard, but good. Staff very friendly and helpful (free upgrade after some check-in troubles caused by agency).

Cons: Not trusted Wifi hinders access to mail accounts. No adapter-plugs available. 4am garbage collection car in front of the window.

10.0

Anonymous

Exceptional

01-27-2016

Comfortable, pleasant place to stay.

Pros: Very nice,accommodating staff. Comfortable beds.

Cons: Would have been nice to have a small refrigerator.

8.8

Anonymous

Excellent

12-08-2015

Nice stay for the price.

Pros: Staff very nice. Breakfast was good and ample seating.

Cons: Pool/spa closes too early and the towels are ridiculously small. Went to order Chinese out of the hotel book of delivery suggestions, but they don't deliver.

10.0

Anonymous

Exceptional

09-22-2015

Early check-in request

Pros: Our room was available before the regular check-in time. The staff was very helpful and courteous. Would definitely stay here again.

Cons:

6.7

Anonymous

Pleasant

09-16-2015

OKAY

Pros: The location and Parking

Cons: That the Staff did not care to much about the Guest that where LOUD, No one answered the Phone at 4.20 AM as I wanted to get help re laud people in the hall ways

8.8

Anonymous

Excellent

07-06-2017

Fabulous

Pros:

Cons:

7.1

Anonymous

Good

06-22-2017

Close to Geneva food and...

Pros:

Cons:

6.3

Anonymous

Pleasant

05-15-2017

Pleasant

Pros:

Cons:

9.2

Anonymous

Wonderful

02-20-2017

Great Hotel, friendly front desk!

Pros:

Cons:

9.2

Anonymous

Wonderful

01-30-2017

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

01-09-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

07-14-2016

One night alright

Pros:

Cons:

10.0

Anonymous

Exceptional

12-20-2015

Exceptional

Pros:

Cons:

8.8

Anonymous

Excellent

11-30-2015

Fabulous

Pros:

Cons:

9.2

Anonymous

Wonderful

06-21-2017

Great location, would stay again

Pros: Convenient location, great breakfast and very comfortable beds. The facility was clean and the bathroom was very spacious with great water pressure in the shower!

Cons: The wifi was basically non-existent. I could connect for about 45 seconds and then it would kick me off. I called the help desk (third party service) who was able to connect me for a very short period of time but then it would just kick me off and I had to start all over. Not very convenient considering I had a ton of work to do. Also, I think the wall unit's thermostat might have been off a bit. I had it set to 68 and was quite warm during the evenings.

6.7

Anonymous

Pleasant

05-02-2017

People are nice, but place...

Pros: Friendly people and helpful. Cleaning ladies did a good job.

Cons: Carpet so old that looked really dirty. Breakfast where you could not identify what you were eating. Plastic plates, cutlery, paper cups . . . nice for the environment, isn't it?! Coffee machine in the room was placed in the bathroom . . . and the cups could be used for the toothbrush, nothing else available. Very noisy fridge in the room.

3.3

Anonymous

Poor

06-24-2016

Terrible stay

Pros:

Cons: A terrible experience...did not have my reservation, then overcharged when told they found a room. Never responded to an email about this negative experience. Will not recommend this hotel.

9.6

Anonymous

Exceptional

06-09-2017

Great stay!

Pros:

Cons:

7.1

Anonymous

Good

12-12-2016

Good

Pros:

Cons:

9.2

Anonymous

Wonderful

12-01-2015

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

10-23-2015

Exceptional

Pros:

Cons:

Showing reviews 1 - 5 of 39