Country Inn & Suites By Carlson

AAA Inspector Rating
8.7
Very Good
147 Guest Ratings
5420 Grand Ave
Gurnee, IL 60031- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.8
Bath2.5
Public Areas2.7
AAA Inspector Notes
This hotel features an inviting lobby with a fireplace. All of the guest rooms are spacious and have large workstations with office-style desk chairs. This property is across the street from a popular theme park and a large outlet mall. Smoke free premises. 68 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-94 exit Grand Ave (SR 132 E), 0.5 mi e. Located in a commercial area. 5420 Grand Ave 60031.
Pool
heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
limited exercise equipment.
Guest Services
coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 147 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
07-21-2017
Pros: The location
Cons: Drip from the shower all night the first night and ask the morning desk clerk if she could have maintenance fix it. That evening when we returned the drip was still there and maintenance had left for the day.
1.0
Anonymous
Very Poor
07-21-2017
Pros:
Cons: The service was terrible. I felt bad for the worker but it was so unbelievably slow and nothing we asked for was given. It was very disappointing
5.0
Anonymous
Fair
07-21-2017
Pros: Location
Cons: Fridge was not cold & neither was the AC.
8.0
Anonymous
Very Good
07-21-2017
We enjoyed the breakfasts. The room was on the first floor so it was easy access to the pool and parking. It is in a good location. The staff was very friendly and helpful.
Pros: The rooms were clean and it was close to the things we wanted to do.
Cons: The fan in the bathroom did not keep the moisture out so it was hard to see in the mirror and the shower curtain let the water run out at the corner.
10.0
Anonymous
Exceptional
07-21-2017
Pros: We have stayed here many times and have never been disappointed. The staff has always been pleasant and helpful. The rooms are always clean and the freebie breakfast is pretty good.
Cons:
Showing reviews 1 - 5 of 50