This hotel features spacious guest rooms with premium plush mattresses and large task stations with enhanced, office-style desk chairs.
Smoke free premises. 184 units. 7 stories, interior corridors. Accessibility (Call).
I-90 exit Barrington Rd westbound, just n; exit SR 59 eastbound, 0.5 mi n to SR 72 (Higgins Rd), 2 mi e to Barrington Rd, then 0.4 mi n. Located in a quiet area. 2425 Barrington Rd 60192.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 50
4.0
Anonymous
Disappointing
08-11-2017
Pros: it was clean and staff was friendly
Cons: The pool was unusable being so cold--4 other couples came in and left right away due to the pool being to cold-- also wonder why some people got free breakfast that checked in before us and we did not? and could not get on internet
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean
Cons: no
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel was nice and the staff was friendly. I was looking for room with a fridge and microwave and this hotel had both. I was also wanting a pool, though this one was small it wasn't super busy. The hotel was quiet and that was perfect for this trip.
Cons: The bathroom could have been more updated, but the room itself made up for it. The construction going on in this area makes it difficult to get around in a timely manner, though close to the mall and restaurants, expect travel times to be longer.
7.0
Anonymous
Good
08-11-2017
Pros: Room was modern and clean. My 1st night was great. The staff at check out were very pleasant. They easily accommodated my room preference.
Cons: There were a few stains on the carpet/chair. My 2nd night, there was a wedding party or group next to me. They were horrifically loud for hours. The hotel charges more for incidentals then they tell you at check in.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very accommodating and friendly staff. We needed to put in a rollaway for my grandson and they gave us a larger room. The view was great from the 7th floor. We were across from the elevator but didn't hear it. Very quiet.
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice and clean rooms. Staff was very friendly and helpful. When our room was not tidied in our absence due to a communication error, the staff provided complimentary breakfast. Great service
Cons: There was some road construction nearby that made the hotel a little difficult to find.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was great. Room was clean great hotel thank you
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very friendly and accommodating. The room was comfortable and clean.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Room size
Cons: The charge for breakfast and $25 charged the hotel put on my credit card. Never explained what it was for.
5.0
Anonymous
Fair
08-11-2017
Pros: Pleasant staff.
Cons: The beds where very uncomfortable. The air-conditioning was extremely loud, even for your typical below window hotel air-conditioning.
7.0
Anonymous
Good
08-11-2017
Pros: Comfortable room and bed.
Cons: The hot tub was gone.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff were all very friendly and helpful. They always had a smile on their faces. If I ever visit Chicago again, I would definitely stay here again.
Cons: Breakfast needs to include more hot foods if you are going to charge as much for it as you did. A little disappointing to pay $15 for breakfast and the only thing you eat is a waffle and cereal and a few pieces of bacon.
10.0
Anonymous
Exceptional
07-25-2017
Nice place to stay
Pros: Staff and rooms were great.
Cons: We were told that the hotel had smoking rooms and they don't.
9.2
Anonymous
Wonderful
07-05-2017
Would definitely stay there again.
Pros: The hotel is attractive and clean. The staff are all very friendly and helpful. Breakfast was delicious (though not included in the price.) The pool is nice and clean but very small. Our rooms were equipped with a small frig, microwave and a keurig. We had a suite with adjoining rooms and could open the doors between the rooms which was great.
Cons: Nothing, really. The elevators are a bit slow.
6.7
Anonymous
Pleasant
07-03-2017
Pleasant
Pros:
Cons: Breakfast was expensive and terrible.
7.5
Anonymous
Good
06-21-2017
Good
Pros: Kitchen there already.
Cons: Prices for guest for breakfast
10.0
Anonymous
Exceptional
05-02-2017
Great & clean comfortable stay...
Pros: Kevin at front desk was great! Still waiting for my tall dark handsome man he's trying to find for me! LOL Beds were amazingly comfortable! Rooms very clean!The coffee they serve free in the lobby is wonderful!
Cons: Breakfast is too expensive.
10.0
Anonymous
Exceptional
05-01-2017
Great place!
Pros: Staff was awesome
Cons:
4.6
Anonymous
Disappointing
04-06-2017
Not the Hilton experience I...
Pros: The layout hotel and room were nice.
Cons: Upon arrival the hotel checked me into a room that was occupied by another guest. The hotel staff only offered compensation of a free breakfast for their mix up after I stopped by on a 3rd occasion to update my information, and I inquired about whether they served breakfast. There was hair in the bathtub, and the fan on the air conditioner/heating unit kept coming on blowing cold air even though it was turned off. I requested additional bath towels the night of our arrival and I had to call back to request them again the next morning. Also, the hotel has not control over this but, there is a lot of road construction all around the hotel which makes it difficult to enter and exit the hotel.
5.8
Anonymous
Okay
03-27-2017
Okay
Pros: Hotel staff was great at reconfiguring our rooming situation. Friendly and eager to please!!
Cons: Booking.com way over promised and way under delivered. We booked a room with two queen beds and got a room with two doubles. We were supposed to get a hot deluxe continental breakfast included and did not until we made a stink about it and the hotel made it right. I will never use booking.com again. Bummer experience.
10.0
Anonymous
Exceptional
03-27-2017
Exceptional
Pros: The staff was very friendly and the hotel itself was very clean. I would highly recommend this hotel.Really enjoyed my stay would definitely come back
Cons:
10.0
Anonymous
Exceptional
03-14-2017
Enjoyable stay at the Hilton...
Pros: The staff was awesome! Perfect location for our needs. Nice lobby to relax.
Cons:
8.3
Anonymous
Very Good
01-12-2017
Nice hotel & staff, but...
Pros: Convenient location for the purpose of the stay. Very clean, modern, nice staff.
Cons: I believe my truck was swiped by plow company that they use. My truck was parked in the back, no other vehicles near me. The GM of the hotel was very helpful getting in touch with the plow company, and I ended up meeting them back at the hotel a few days later. Unfortunately there were no cameras covering that part of the parking lot, and the hotel didn't volunteer an additional options. I can't "prove" it was the plow company, and they're not admitting to anything. No other explanation makes sense though in my hones opinion. A difficult experience to an otherwise nice hotel.
10.0
Anonymous
Exceptional
01-02-2017
Great great
Pros: Very friendly. Food breakfast was great
Cons: Small pool
5.4
Anonymous
Fair
11-05-2016
Passable
Pros:
Cons: The pool was not heated. The spa was broken. There was construction and you couldn't even cross the street to get food or coffee. The hotel itself is a little dated.
9.2
Anonymous
Wonderful
10-17-2016
Great room, nice hotel staff,...
Pros: Hotel staff was very courteous. They had a better breakfast in the morning compared to most hotels, with buffet style foods. Eggs, cheesy eggs with ham, bacon and other things available to order. Breakfast was about $13 FYI, not free or included in the stay. Room was nice, shower clean and great pillows. I would stay here again for sure.
Cons:
9.2
Anonymous
Wonderful
10-16-2016
Great price, great service
Pros: The room was very well kept and well appointed; the in-room coffee very good, and half-and-half was available. Art work was nice.
Cons: Not the property's fault, but very difficult to get to due to construction. Inside, the only complaint is the heating/ac unit was very loud.
9.2
Anonymous
Wonderful
09-26-2016
Definitely will be staying here...
Pros: Staff was extremely nice.
Cons: Construction going on around the hotel started early in the morning. Woke up to the sound of trucks backing up for what seemed like hours.
9.6
Anonymous
Exceptional
09-07-2016
Excellent
Pros: Very nice place for a $100
Cons: Still on road constructing around besides everything's great
9.6
Anonymous
Exceptional
08-23-2016
Embarrassed
Pros: Clean efficent
Cons: Did not accept my credit card very embarrassing used this card everywhere won't return or make another reservation with Hilton....cheked card in goog standing
5.8
Anonymous
Okay
08-16-2016
Not bad for a weekend...
Pros: The king bed was awesome
Cons: No free breakfast or staff didnt bother to explain about what i was getting
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: The rooms were so nice and clean. My stay was very comfortable.
Cons: I wish the pool was bigger. Maintenance needs to go light on the chlorine.
9.6
Anonymous
Exceptional
07-28-2016
Comfortable stay west of O'Hare
Pros: AC was quiet and effective; bed very comfortable. Dinner (salmon) was tasty. Front desk oriented me to the highway tolls system and made change for me.
Cons: That I only got to stay for one night. Wish there could have been room service for breakfast.
7.1
Anonymous
Good
07-19-2016
Overall, the property was ok.
Pros:
Cons: Staff was indifferent at best during check in.
8.8
Anonymous
Excellent
07-14-2016
Good value
Pros: Clean facility with comfortable beds. Staff was very accommodating with food allergy.
Cons:
10.0
Anonymous
Exceptional
07-13-2016
Exceptional
Pros: I thought I had left something on the property and they looked around and the staff called me back a few hours later! Great service!
Cons: Nothing
7.5
Anonymous
Good
07-10-2016
Nice room for the price...
Pros: The bed was very comfortable.
Cons: Our car got sprinkled during the night which left spots all over it. Also breakfast should be included.
10.0
Anonymous
Exceptional
05-27-2016
Exceptional
Pros: My wife and have stayed at Hillton Gardens in the past and and found our stays very relaxing.
Cons: Our room was right off the elevator and after the bars closed we had an unwelcome wake up noise that lasted a short period of time.
5.4
Anonymous
Fair
05-06-2016
Not up to Hilton Standards.
Pros: Breakfast was decent.
Cons: Common spaces were not that clean. Some staff were just ok, while others were quite good. The hotel does not live up to Hilton standards.
10.0
Anonymous
Exceptional
04-14-2016
Very comfortable, convenient stay
Pros: I had a wedding ceremony that was about an hour away and started close to the check in time. The hotel allowed me to check in early so I could change and make it in time.
Cons: I didn't see any shaving razors in the hotel store. Would ask that those are there in the future.
8.8
Anonymous
Excellent
03-20-2016
We will be staying there...
Pros: We liked the location to all the shopping and shows
Cons: The chairs in the lobby could be updated
9.2
Anonymous
Wonderful
02-09-2016
Superb
Pros: Everything was nice except the bed was too hard. Cleaning staff was excellent for our room.
Cons: Hard bed
7.5
Anonymous
Good
12-15-2015
Good
Pros:
Cons: Costumer service Manager Didn't wellcome us she look Disconcerting wen I tell her the we have a reservacion finally she give as the key.
10.0
Anonymous
Exceptional
11-16-2015
Good value and comfortable stay.
Pros: While being easy to access, this facility is set back far enough to avoid road noise - it's like a little oasis. Love the lemon water in the lobby!
Cons: Elevators are very slow.
8.8
Anonymous
Excellent
10-25-2015
Fabulous
Pros: Very close to the freeway so ideal for us.
Cons: Nothing
6.3
Anonymous
Pleasant
10-07-2015
Breakfast overpriced. I will consider...
Pros: It was close to the folks I was visiting.
Cons: The $12.95 breakfast was over priced. I choose this hotel for location and paid a little more than I wanted to. Next time I will factor in the overpriced breakfast as well as the location.
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