The Westin Chicago Northwest

AAA Inspector Rating
8.7
Very Good
49 Guest Ratings
400 Park Blvd
Itasca, IL 60143- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.0
Bath4.0
Public Areas4.5
ARATED
AAA Inspector Notes
This atrium-style hotel has an enormous lobby filled with plush sofas and chairs. Every guest room features 49-inch flat-panel TVs, rain-style shower heads and luxurious, snow-white linen bedding. Smoke free premises. 416 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-290 exit Thorndale Ave, just e. Located in a busy corporate area. 400 Park Blvd 60143.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, health club, massage.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel and amenities. Very comfortable.
Cons: Wedding reception held in hotel lobby and there was noise until 2 in the morning which we could hear on 5th floor.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The building and staff were exceptional!
Cons: I purchased the WiFi and it was barely fair signal strength on my Dell laptop with a Core i7 processor and totally useless on my iPhone 5s
8.0
Anonymous
Very Good
08-11-2017
Nice rooms - could us more attention to detail - not a Typical Westin - carpets seem to be worn and stained - so much so - socks and slippers on at all times.
Pros: Location
Cons: Roomservice is Super Expensive
8.0
Anonymous
Very Good
08-11-2017
Pros: Very nice and clean rooms. Hotel had a resort type feel
Cons: The location wasn't great. That's about it
5.0
Anonymous
Fair
08-11-2017
Pros: Nice looking atrium, tall ceilings on top floor, elevators were fancy, bed was soft. Due to the issues with the cold water, they apologetically gave us complimentary breakfast at the restaurant which was superb in service and taste.
Cons: Due to renovating, we were informed @ check-in there would be no water in the room from 12am to 5am. At 7am toilet sounded like firework as water returned. Water in shower was still COLD at 7:45am, phone to front desk didn't work. Coffee shop closed.
Showing reviews 1 - 5 of 50