The Westin Chicago Northwest

AAA Inspector Rating
8.7
Very Good
49 Guest Ratings
400 Park Blvd
Itasca, IL 60143- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.0
Bath4.0
Public Areas4.5
ARATED
AAA Inspector Notes
This atrium-style hotel has an enormous lobby filled with plush sofas and chairs. Every guest room features 49-inch flat-panel TVs, rain-style shower heads and luxurious, snow-white linen bedding. Smoke free premises. 416 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-290 exit Thorndale Ave, just e. Located in a busy corporate area. 400 Park Blvd 60143.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, health club, massage.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros: Nice looking atrium, tall ceilings on top floor, elevators were fancy, bed was soft. Due to the issues with the cold water, they apologetically gave us complimentary breakfast at the restaurant which was superb in service and taste.
Cons: Due to renovating, we were informed @ check-in there would be no water in the room from 12am to 5am. At 7am toilet sounded like firework as water returned. Water in shower was still COLD at 7:45am, phone to front desk didn't work. Coffee shop closed.
9.0
Craig
Wonderful
Solo Traveler
11-17-2017
Pros: Comfortable room and bed. Noisy lobby area at midnight from people coming off the elevator. But my room was near the elevator so bad luck.
Cons:
10.0
Maribel
Exceptional
Traveling as Couple
11-17-2017
Pros: Very Clean!!!
Cons: It was difficult getting on the Wi-Fi
8.0
Verified Hotel Guest
Very Good
Solo Traveler
11-17-2017
Pros:
Cons: The preference is to receive a king size bed but that wasn't available. We received a room that had 2 double beds. Were very disappointed.
10.0
Bruce
Exceptional
11-17-2017
Pros:
Cons: There was no microwave in the room
Showing reviews 1 - 5 of 50