Harrah's Joliet Hotel & Casino

AAA Inspector Rating
8.7
Very Good
168 Guest Ratings
151 N Joliet St
Joliet, IL 60432- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.6
Public Areas3.4
AAA Inspector Notes
This hotel offers enormous and elegantly appointed guest rooms with conversationally grouped seating and pillow-top mattresses. Every bathroom features a marble wrapped shower stall. All of the adjoining casino amenities are easily accessible to hotel guests. 200 units. 11 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Hotel
Location
Waterfront. Between W Cass and W Jefferson sts; downtown. Located on the river. 151 N Joliet St 60432. Station: Joliet.
Parking
on-site and valet.
Dining & Entertainment
3 restaurants, also, The Reserve, see separate listing, full bar.
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 168 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
12-08-2017
Pros: I felt safe, comfortable, and treated as a human.
Cons: Nope!
7.0
Verified Hotel Guest
Good
Traveling as Couple
12-08-2017
Pros: I really like the hotel and the casino. Staff was great. Aces Diner...eat before you arrive.
Cons: We had a driunk cryer slamming her door and then sitting in the hallway. Made for a loud loud night with not much sleep. I am not a complainer but thought about calling frint desk a few times. It lasted that long. So, hallway noise can be an issue.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
12-08-2017
Pros:
Cons: I travel a bit, I've never had a hotel charge for things before I got there, a deposit of sorts and then another charge - thus far it seems to add up, but am still awaiting my credit card to compare with my receipt -
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
12-08-2017
Pros: Nice high ceilings and very spacious. Had a great view of the city and the river from my room on the 5th floor. Buffet was okay but the restaurant in the casino was better. Can't go wrong with a Starbucks in a hotel. Walking distance from city pubs.
Cons: Buffet was ok but restaurant in casino was wonderful!
4.0
Michael
Disappointing
Business Traveler
12-08-2017
Pros: Convenience, covered parking.
Cons: Room was rather dirty...thick layers of dust on the furniture, with a dusty dirty smell. The bed, with thick plastic mattress liner and thin sheets was uncomfortable. Staff expresses attitude that guests are an unseemly annoyance...maybe some are.
Showing reviews 1 - 5 of 50