Harrah's Joliet Hotel & Casino

AAA Inspector Rating
8.7
Very Good
168 Guest Ratings
151 N Joliet St
Joliet, IL 60432- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.6
Public Areas3.4
AAA Inspector Notes
This hotel offers enormous and elegantly appointed guest rooms with conversationally grouped seating and pillow-top mattresses. Every bathroom features a marble wrapped shower stall. All of the adjoining casino amenities are easily accessible to hotel guests. 200 units. 11 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Hotel
Location
Waterfront. Between W Cass and W Jefferson sts; downtown. Located on the river. 151 N Joliet St 60432. Station: Joliet.
Parking
on-site and valet.
Dining & Entertainment
3 restaurants, also, The Reserve Steakhouse, see separate listing, full bar.
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 168 guests
Showing reviews 1 - 5 of 50
1.0
Verified Hotel Guest
Very Poor
Business Traveler
06-23-2017
Pros: 0
Cons: $11 additional charge for nothing
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-23-2017
I like the hotel but after telling front desk multiple times internet not working properly I feel like only thing I can do is tell review sites and hopefully they will take action from there.
Pros: Housekeeping does an excellent job - room clean, towels free of hair
Cons: Been here four weeks now. Theyve made changes to internet since I've been here and now it's quite dodgy.
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-23-2017
Pros: The rooms were spacious and very tidy.
Cons: When I checked in my bathroom didn't drain. I immediately called maintenance and they were knocking on my door within minutes. I later realized that I did not have a TV remote and I also didn't have a plastic bag for my dirty clothes.
7.0
Gail
Good
Traveling as Couple
06-23-2017
Pros: The people at the front desk were very helpful and friendly.
Cons: I am wondering why I had $50.00 taken out on my debit card for both nights that we stayed. I was told about the Wfy costing me about $10.00 each night, but when will the rest be returned to my account?
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: I felt safe, comfortable, and treated as a human.
Cons: Nope!
Showing reviews 1 - 5 of 50