Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The lobby of this hotel is equipped with plush, conversationally grouped sofas, a fireplace and a spacious breakfast room. The rooms are large with outstanding mattresses and premium white bedding.
Smoke free premises. 117 units, some kitchens. 3 stories, interior corridors. Accessibility (Call).
I-94 exit Half Day Rd, 2.2 mi w to Milwaukee Ave (US 45/SR 21), then 1.3 mi s; exit Deerfield Rd southbound, 2 mi w to Milwaukee Ave (US 45/SR 21), then 0.7 mi n. Located in a commercial area. 1400 Milwaukee Ave 60069.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
great configuration with an open inner courtyard surrounded by rooms and then an adjacent pool
Pros: complimentary breakfast in a very nice open space (two story)
Cons: a/c was cranked to the max but it didn't get that cool... the towel rack was bent out of shape and loose on one side
10.0
Anonymous
Exceptional
07-21-2017
Pros: Helpful friendly staff clean rooms. Great breakfast
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The hotel is clean and the staff was very friendly. Their is a variety to choose from at the continental breakfast. And it was delicious.
Cons:
5.0
Anonymous
Fair
07-17-2017
Poor front desk support.
Pros: Good breakfast
Cons: Hard to get my room cleaned. I talked to front desk 3 times and they told me they were busy with a wedding and family reunion. Room was not fully cleaned while we were there.
10.0
Anonymous
Exceptional
07-17-2017
Great stay!!!
Pros: From when we checked in with Lilly until we checked out the kindness of staff was exceptional . We were there for our sons Naval Graduation and it was such a great location to the ceremonies and back we able to spend quality time with yet with family things to do with him.
Cons: N/A
7.9
Anonymous
Good
07-10-2017
Overall, a nice hotel.
Pros: Loved the variety for breakfast, and the HOT coffee. Staff was friendly and attentive.
Cons: Fan in bathroom did not work, which was annoying because I couldn't use the mirror after a shower. Told them about it on the first day, but it still wasn't fixed when we left.
6.3
Anonymous
Pleasant
06-28-2017
Pleasant
Pros: breakfast, room size
Cons: Rooms are not sound proof
10.0
Anonymous
Exceptional
06-26-2017
Wonderful stay at the Hampton...
Pros: My husband and I had a wonderful stay at Hampton! The staff were remarkable and took pride in their jobs. The breakfast buffet was plentiful and the food kept coming. Hot beverages were always available for us to enjoy, as well as ice cold lemon water. The hotel is clean and comfortable. The bed and pillows made for a great night's sleep.
Cons: Maybe some cookies at night :)
8.3
Anonymous
Very Good
06-06-2017
Very good
Pros:
Cons: I was waken several times during the night by the noise from next door
10.0
Anonymous
Exceptional
06-05-2017
Exceptional
Pros: The breakfast was great, staff was very pleasant, and we loved our room! Thank you!
Cons:
10.0
Anonymous
Exceptional
05-08-2017
Exceptional
Pros: Eggs wow
Cons:
10.0
Anonymous
Exceptional
04-10-2017
Clean, Modern Rooms and a...
Pros: The ladies at check-in and the same lady at checkout were very helpful and welcoming. I had both kids so I appreciated the early check in as well.
It was generally one of the best hotel stays I've had in a while. The room was clean and modern. The check in was easy and pleasant, and the breakfast was plentiful, with lots of options. Location was nice for family outings as well. I may come back this weekend.
Cons: I really didn't have any negative experiences.
8.8
Anonymous
Excellent
03-13-2017
Wonderful time
Pros: The comfort of the bed and the shower.
Cons: The frame on the bed was off centered.
10.0
Anonymous
Exceptional
01-09-2017
Better than home!
Pros: Great beds & pillows.Nice size room. GREAT breakfast and coffee available all day.
Cons: Nothing
10.0
Anonymous
Exceptional
01-02-2017
Great stay!!
Pros: The staff was excellent!!! The free breakfast was awesome!!
Cons:
9.6
Anonymous
Exceptional
01-02-2017
Great value for the money.
Pros: Fantastic breakfast.
Cons: Pool area could be improved.
8.3
Anonymous
Very Good
12-27-2016
Late checkout!
Pros: I had a late checkout and stayed in the lobby until 4:00 pm waiting for family to return. The staff was very friendly.
Cons: I was told by the check-in clerk a late checkout by 4:00 was fine because they were not busy. The day clerk said 1:30 at the latest or I would have to be charged. Both were very friendly.
9.2
Anonymous
Wonderful
12-21-2016
This place goes on top...
Pros: Just a nice place to stay. Good breakfast. Really good restaurants next door and friendly staff.
few hotels have seals on the doors to keep noise down. This one does and man does it make a difference.
Cons: Heater was very noisy. It was very cold during my visit and the heater ran constantly. Hard to get a good nights sleep with a noisy fan. I think it needed some maintenance attention as it was not constant.
9.6
Anonymous
Exceptional
11-27-2016
Great place, Lousy breakfast. Fortunately,...
Pros: Very comfortable beds. Very clean.
Cons: The breakfast was poor. Rubber omelettes. French toast sticks made from carbon fiber.
6.0
Anonymous
Pleasant
11-14-2016
Pleasant
Pros:
Cons: I booked the 5 nights at room rate $139/night, but the hotel charged me $159/night. Only when I requested the empolee to confirm with Booking, then the hotel changed back to $139/night. it's a bad experience.
10.0
Anonymous
Exceptional
11-07-2016
Exceptional
Pros: nice variety of food for breakfast. very friendly and nice staff. welcoming phone call and water to go.
Cons: nice bed but a little soft for me.
7.1
Anonymous
Good
11-02-2016
Good
Pros: The staff was great. Very accommodating and friendly.
Cons: Hard to find the correct turn in at night. I thought I would be staying in a room with queen beds but it had just double beds. 1st room had no fridge and limited extras. Would not have been happy with that and it would not have had enough room.
9.6
Anonymous
Exceptional
10-17-2016
Exceptional
Pros: Loved the hot breakfast and the quietness of my room.
Cons:
10.0
Anonymous
Exceptional
09-19-2016
My weekend getaway at the...
Pros: The breakfast was awesome and the room was spacious and comfortable. I enjoyed sitting in the lobby watching t.v. The pool area was clean and had towels on every chair. I really enjoyed myself.
Cons: I didn't like the management coming to check the room to see if we had stolen or broke something in the room.
9.6
Anonymous
Exceptional
08-28-2016
Great stay!
Pros: Very comfortable and clean rooms and beds!
Cons: We were given a handicap accessible room, which was fine, but the shower curtain wasn't really long enough and no matter how careful, water leaked all over the floor.
6.3
Anonymous
Pleasant
07-31-2016
Not recommended for handicap people.
Pros: Close to where I needed to be.
Cons: This was not a handicap accessible facility. The handicap parking was far from the front doors, the front doors were not automated which made it difficult to maneuver with a wheelchair.
10.0
Anonymous
Exceptional
07-08-2016
Exceptional
Pros: Nearby restaurant coupons,were available .Travel brown bag is really appreciated for long drive.Friendly staff
Cons:
7.5
Anonymous
Good
05-19-2016
Good
Pros: Bed was fine.
Cons: The waffles were a little doughy but that could have been me.
9.6
Anonymous
Exceptional
04-03-2016
Spacious, comfortable and clean :)
Pros: Our room was spacious, comfortable and clean. The pool was a nice temperature and very clean. The breakfast had several choices and was quite satisfying. It was also nice to have hot tea available throughout the day and night along with fresh fruit. I very nice touch.
Cons: The shower doors kept opening a bit while showering. Other than that--wonderful experience.
10.0
Anonymous
Exceptional
04-01-2016
a perfect night away
Pros: Breakfast was incredible... it was a true meal, not just cereal from a box. Room was clean, well decorated, and the bed was comfortable...
Cons:
10.0
Anonymous
Exceptional
01-26-2016
da best
Pros: house keeping,breakfast & facilities.
Cons: tv programs need more movie channels specially at night.
9.2
Anonymous
Wonderful
08-25-2015
Spacious, comfortable and clean
Pros: King suite was spacious, comfortable and clean. Hot breakfast and excellent coffee choices got the day off to a great start!
Cons: Listing on booking.com indicates wired internet is available. Ethernet outlet was never located and staff was unable to help, so financial transactions were not performed on the wireless internet during stay due to privacy concerns.
9.6
Anonymous
Exceptional
08-18-2015
Exceptional
Pros: Amazing breakfast. New hotel
Cons:
9.2
Anonymous
Wonderful
08-17-2015
grat location, elegant hotel!
Pros: The location is ideal and free breakfast is certainly a plus. Staff was very outgoing.
Cons: Loud air cond unit on and off during the night, stain on dresser
7.9
Anonymous
Good
08-11-2015
Close to everything.
Pros: Staff was great even though they had a number of wedding parties during the time of our stay.
Cons: Room smoke detector was open and had the batteries removed. Also, there were only three towels for four people. The front desk quickly resolved the issues.
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