This hotel presents an upscale brick design and a bright, circular-shaped lobby area. Every guest room has a ceiling fan, pull-out sofa, large desk and an office-style desk chair. Check out the outdoor seating area for some fresh air and make use of the grill during the warmer months.
Smoke free premises. 161 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Always love the Springhill Suites Experience. The competition has a hard time to out do you!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: everything okay.
Cons: Coffee urns only kept full during breakfast hours.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice sized room. Bed was good.
Cons: Nothing.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: When opened sofa bed completely blocked access to the room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very much what I expected. The hotel had basic ammenities, not high end but basic. Staff was great.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The rooms were very clean. The parking lot was well lit.
Cons: Someone was able to charge a beer to my room. The supervisor removed it but they need to ask for ID next time.
7.0
Anonymous
Good
08-11-2017
Pros: Clean, spacious and comfortable
Cons: I was not informed that the swimming pool was under renovation.
8.0
Anonymous
Very Good
08-11-2017
Pros: location was great, staff members were nice.
Cons: The breakfast could have been better.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It is clean. Heater did not make any noise and heated the room warm.
Cons: Our family were expecting indoor swimming pool and prepared things, but it was on construction. It would have been better to know its construction in advance.
8.0
Anonymous
Very Good
08-11-2017
Pros: I enjoyed my stay. The cost was great and so were the amenities.
Cons: We REALLY could have used two Queen beds instead of two Double beds. We would have used the let out bed but it was in poor shape.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location. The hotel was located close to many good restaurants.
Cons: The swimming pool was very small.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, nicely furnished rooms, kitchen supplied well. The extras, complimentary small meals in the evening with wine or Beer (M-W) coffee, tea available 24/7 were a nice touch. Front desk, was very friendly and helpful.
Cons: The rooms are very noisy! We could hear everything going on in the halls, the room above us and the rooms next to us. Mattress was very firm, overly firm, making a good night sleep impossible. Other than the noise level and the bed it was great.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, good location, good amenities
Cons: Some elevator noise, I had a water dripping noise during the middle of the night.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Got a sweet hotel for a dirt cheap price. Staff was very professional and friendly, room was very clean and modern, breakfast was good and fitting. Keep up the great experience!
Cons: Nothing was bad.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean big room with fridge and microwave. Nice bed. With breakfast.
Cons: Everything was great!
10.0
Anonymous
Exceptional
08-11-2017
Pros: I would stay here on every monthly trip to the area if I could! Compared to other similar properties in the vicinity it is better in all respects-quiet location, included amenities (internet, microwave & fridge, excellent free breakfast), room layout...
Cons: The only very very minor thing I want more of is counter space at the bathroom. Fine for one person. Could be an issue with a lot of people sharing a room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk staff for all shifts were friendly and accommodating
Cons: Nothing my stay was pleasant
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was fine
Cons: Television set in the room was small
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was nice and clean. The breakfast selection was great.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff, very clean
Cons: Nothing I didn't like
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: The hours for breakfast could have been longer
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: Staff was RUDE, VERY UNFRIENDLY
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location close to Six flags Great America, and spacious rooms.
Cons: Staff too busy to greet us. Breakfast did not have selection of meat choices, only pork.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very neat and friendly staffs.
Cons: Nil
10.0
Anonymous
Exceptional
08-11-2017
Pros: good breakfast
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Convenient location
Cons: The pool area was too small for the number of guests/children that were staying this weekend. In addition, the high level of chlorine smell made it unusable for my family.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Simply the BEST choice in this category in the area on all criteria.
Cons: Glad to see they are planning a refresh in Winter '17/'18 before things get dingy, but will miss the current cheerful blue/green color scheme.
9.6
Verified AAA Guest
Exceptional
07-05-2017
Reasonable
Pros:
Cons:
9.6
Anonymous
Exceptional
06-06-2017
Excellent, as always
Pros: Comfy beds, clean rooms, great breakfast, exceptional staff!
Cons: Breakfast area is very busy, everytime we are there. Food is fresh, but very crowded. Perhaps a larger dining area would help.
10.0
Anonymous
Exceptional
05-20-2017
Very clean, safe and comfortable....
Pros: The front desk staff gentleman was wxtremely helpful and friendly. I think his name was Lee.
Cons: I couldn't find anything to write concerns about. Our stay was excellent.
9.2
Anonymous
Wonderful
04-26-2017
Do stay here if you...
Pros: Staff was extremely friendly, personable and accommodating, e.g. front desk offered some candy while we waited for Lyft pick up. In the morning, we were a few minutes late for breakfast, but staff got out the food that already been put away. burned out light bulb in room was replaced before I had a chance to notify anyone. nice they had noticed and acted without being called.
Cons:
10.0
Anonymous
Exceptional
03-27-2017
Exceptional
Pros: The bed was great very comfortable
Cons: Eggs were cold
10.0
Anonymous
Exceptional
03-13-2017
Excellent stay
Pros: The staff was incredibly helpful and friendly. This is the 3rd year that we have stayed here and will stay again in the future.
Cons:
10.0
Anonymous
Exceptional
02-13-2017
Great,Good,I wanted to stay another...
Pros: Over all I had a good stay and would r recommend this hotel to family and friends. I didn't have no issues and would stay again.I wish I could've stay longer but maybe next time.
Cons: What I didn't like was the ordering from the menu . My food was not good and the fries were cold . But maybe bc it's was so late that night I don't know but other then my stay was great.
9.6
Anonymous
Exceptional
12-05-2016
Exceptional
Pros: Loved the bed.
Cons: Looks like it's new and therefore no actual reception desk. But it was understandable. Staff friendly. Love that there was more then one coffee options.
10.0
Anonymous
Exceptional
10-11-2016
Better than the competitor in...
Pros: Clean, comfy, space, friendly staff. Perfect for a business trip.
Cons:
4.2
Anonymous
Disappointing
09-26-2016
bad choice
Pros: actually the eggs were good .. YET , extremely over crowed and the staff made sure no one ate after 10am..
Cons: that i wasn't told the hotel was , over crowded.. and i wasn't able to swim !!!
10.0
Anonymous
Exceptional
08-01-2016
Great night's sleep!
Pros: Friendly helpful staff! Clean and well appointed accommodations. Money well spent :) !
Cons:
8.3
Anonymous
Very Good
07-27-2016
Vacation for our sons Navy...
Pros: The staff were very friendly and accommodating. The bed was amazing!! The hotel was fairly close to the base (about a 20 minute drive) and close proximity to shopping and restaurants.
Cons: The hot tub was not in working order and there were hairs in the pool.
9.2
Anonymous
Wonderful
07-26-2016
Superb
Pros: Staff and amenities were great!
Cons: Bathroom could have been a little cleaner.
9.6
Anonymous
Exceptional
07-26-2016
Exceptional
Pros: Everything especially the young man working on 7/22/2016 in theevening. He was the nicest most professional attendant I have ever dealtwith. He deserves a raise!!!!
Cons:
7.1
Anonymous
Good
07-24-2016
We had a good time
Pros: Nice location
Cons: The Pool was a little derty, and the toilet in our room was no workiin Ok
9.6
Anonymous
Exceptional
07-10-2016
Exceptional
Pros: Location and Staff
Cons:
8.8
Anonymous
Excellent
05-31-2016
Overall, a pleasure stay at...
Pros:
Cons: AC is a bit noisy
9.2
Anonymous
Wonderful
05-10-2016
Superb
Pros: Very nice staff, good breakfast.
Location was good for us.
Cons:
9.2
Anonymous
Wonderful
08-31-2015
Must do this again!
Pros: It was near great restaurants. It was close enough to a major street yet far enough back off of it.
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