Embassy Suites by Hilton Chicago-Lombard/Oak Brook

AAA Inspector Rating
8.7
Excellent
79 Guest Ratings
707 E Butterfield Rd
Lombard, IL 60148- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
This atrium-style hotel has inviting water features and a variety of soft seating options in the expansive lobby. All guest rooms are large suites with pillow-top mattresses and elegant bedding. 262 units, some two bedrooms. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-88 exit Highland Ave, just n to Butterfield Rd (SR 56), then 0.5 mi e. Located in a busy corporate area. 707 E Butterfield Rd 60148.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 79 guests
Showing reviews 1 - 5 of 50
8.3
Maureen
Very Good
review category group of friends
09-21-2016
Pros: Love the updates to room and bathroom. Will be fabulous when complete.
Cons: Didn't realize hotel was under construction when booking. Main bar and restaurant were both closed. Staff were great and really tried their best to accommodate.
6.3
Don
Pleasant
young couple
09-16-2016
Pros: Location and size of unit.
Cons: Housekeeping missed there service one day. (came at 3pm, not acceptable.) One sink by the coffee pot has VERY low pressure. Understand renovation but these problems are not part of it.
7.0
Alvin
Good
family with older children
09-16-2016
Pros: The bed.
Cons: When my daughters returned to hotel ,they were denied entry to room. Staff said rooms weren't paid for. I booked online and paid.The hotel computers were down the day of checkin. I had to call hotel to give information again. Was not happy with that.
5.0
Dyalon
Fair
mature couple
08-30-2016
Pros: Our actual suite was nice.
Cons: There was construction going on inside the hotel, dust was everywhere and I had an allergic reaction. I wasn't told contrustion was happening when I call to confirm my reservation. We were not pleased. There was also no ice in the hotel.
10.0
Antonio
Exceptional
young couple
08-07-2016
Pros: Location
Cons: Construction kept waking us up
Showing reviews 1 - 5 of 50