An abundance of space with elegant snow-white bedding, oversize flat-screen HDTVs and a conversationally-grouped sofa seating area are offered in all guest rooms at this hotel. A wide variety of outstanding restaurants is just a short walk away.
Smoke free premises. 151 units. 6 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 195 guests
Showing reviews 1 - 5 of 50
9.0
Steven
Wonderful
Family with Young Children
10-13-2017
The breakfast, for free, was pretty good. People will always complain that there should be more or different items that suit their own tastes, but in all fairness, the food was decent and the coffee was hot. My 3 kids and I did fine with the small bathroom and very well with the beds and breakfast. We all enjoyed playing in the pool too.
Pros: The location and staff were well above average during my week-long stay. Diffinately would go back and recommend to friends.
Cons: As others have mentioned; 1). Bathroom is small. Not much they can do about it though 2). Really wish they would put a microwave in the rooms 3). Pool is a little on the cold side of the temperature For the price, I can't really complain.
10.0
Alan
Exceptional
Traveling as Couple
10-13-2017
Pros: Staff was helpful and very nice.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Great Service
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
10-13-2017
Pros: Staff was exceptionally friendly and helpful; Room was very nice
Cons: I felt the hotel advertised that it served breakfast sandwiches at their complimentary breakfast and we were there 2 nights and it was not offered either day. That was a little disappointing.
7.0
Verified Hotel Guest
Good
Group Traveler
10-13-2017
Pros: The staff at the hotel were exceptional.
Cons: Poor communication indicating the breakfast times. Drain in shower was slow. Told staff. It was never taken care of.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Spacious, clean room with comfy bed/pillows. Delicious hot buffet breakfast included, of high quality and ample variety Friendly, helpful staff
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: It feels like home, decor is good,fresh,comfortable.
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-13-2017
Pros: Location to restaurants Comfortable bed
Cons:
7.0
Verified Hotel Guest
Good
Business Traveler
10-13-2017
Pros: Proximity to Education Conference 2016.(At the Westin)
Cons: I still do not have my Zero Balance Receipt that I need for reimbursement. I was told that because I booked through you, you would send the receipt.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Pros: Breakfast. The room was larger than other hotels of the same class.
Cons: Needed more cosmetics than just a soap and shampoo. Possibly a moisturizer, a disposable razor and shaving foam could be provided. Sink is outside the bathroom, making the bathroom experience a little awkward.
7.0
Justin
Good
Business Traveler
10-13-2017
Pros: The way like the room set up.
Cons: Location and very poor walls insulation
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: So impressed with this hotel! Extremely friendly & helpful staff. Went above and beyond to accommodate my family for my mother's 70th birthday surprise. Incredible free breakfast. Will definitely stay with Hyatt over Marriot or Hilton in the future.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: room is clean, the free breakfast is very good, price is reasonable.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-13-2017
Pros: The room
Cons: No
10.0
David
Exceptional
Family with Young Children
10-13-2017
Pros: Pool was great for kids. Excellent breakfast in the morning and overall big room for the price. Stayed comfortably in double double room with family of 4. Well worth the price and would highly recommend staying in the future.
Cons:
5.0
Josue
Fair
10-13-2017
Pros: Room was clean, breakfast was good.
Cons: The internet was terrible, maxing out and dialup speeds. No hot tub, pool area was not great.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: Clean, comfortable, good food.
Cons: Chose this hotel for an anniversary outing specifically for the pool & location. But the pool was shut down during our stay. That was very disappointing. Had we known this we would have gone elsewhere.
8.0
Doug
Very Good
Family with Young Children
10-13-2017
Pros: We've stayed here a couple times now while visiting friends in Downers Grove. It is a very nice hotel with great breakfast and great rooms.
Cons: Bathrooms are tiny.
8.0
Ray
Very Good
10-13-2017
Pros: Location and nice size pool
Cons: Beds were not as comfortable as most Hyatt hotels. I asked a worker for a towel off her cart she told me to go down to the pool. I was on the 4th floor...
8.8
Andre
Excellent
young couple
10-13-2017
Fabulous
Pros: The location is perfect!
Cons:
9.6
Mehedi
Exceptional
family with young children
10-10-2017
Good and Comfortable
Pros: Breakfast and Guest service was very good. Very friendly and helpful staff.
Cons: Washroom Sink at the room
7.5
Todd
Good
young couple
10-09-2017
Great location, great room, nice...
Pros: Great location, nice room
Cons: No complaints
10.0
Lavonya
Exceptional
young couple
10-08-2017
Amazing. Will book again
Pros: Room size. Walk in shower. Layout of room
Cons: More pillows would have been nice but it was ok
10.0
Corey
Exceptional
family with young children
10-08-2017
Very good!
Pros: Loved the size of our room. It was like a house! Different from any other hotel we’ve ever stayed in. Loved our view of the fountains, stores and streets. Great breakfast, pancakes wer alittle hard but Hotel was very busy that day. Would love to stay here again!
Cons:
9.2
Kelly
Wonderful
family with young children
10-02-2017
Overall, it was a nice...
Pros: The staff were very friendly and accommodating- especially to my daughter on her birthday. The room was very spacious and comfortable.
Cons: The lobby was a bit cramped- especially during breakfast.
7.5
Patrick
Good
solo traveller
09-22-2017
Good
Pros: Restaurants walking distance
Cons: Bar too little
9.6
Rochelle
Exceptional
family with young children
09-22-2017
Exceptional
Pros:
Cons:
10.0
Orlando
Exceptional
young couple
09-21-2017
My overall stay was pleasing,...
Pros:
Cons:
10.0
Cacorya
Exceptional
review category group of friends
09-18-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
09-18-2017
Exceptional
Pros:
Cons:
5.8
Esley
Okay
young couple
09-17-2017
Okay
Pros:
Cons: Did not know that I was booking a handicap room. No place to hang my dresses. Blankets had holes in them
10.0
Markia
Exceptional
young couple
09-17-2017
Exceptional
Pros:
Cons:
8.3
Richard
Very Good
solo traveller
09-15-2017
Very good
Pros:
Cons:
8.3
Richard
Very Good
solo traveller
09-15-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
09-14-2017
Exceptional
Pros:
Cons:
10.0
Ryan
Exceptional
young couple
09-07-2017
Exceptional
Pros:
Cons:
9.6
Jose
Exceptional
family with young children
09-06-2017
Good!
Pros: The staff was really nice all the moment
Cons: The pool water was cold
9.6
Judy
Exceptional
family with young children
08-27-2017
Exceptional
Pros:
Cons:
10.0
Hasham
Exceptional
review category group of friends
08-25-2017
Exceptional
Pros:
Cons:
7.5
Lindsey
Good
family with young children
08-24-2017
Would stay again for sure...
Pros: Nice clean property
Cons: No hot tub
10.0
Bernice
Exceptional
family with young children
08-23-2017
Exceptional
Pros: Great service, very clean
Cons:
7.5
Anonymous
Good
young couple
08-23-2017
Good
Pros:
Cons:
9.6
Sara
Exceptional
review category group of friends
08-22-2017
Exceptional
Pros:
Cons:
9.6
Rumiko
Exceptional
family with young children
08-21-2017
Exceptional
Pros: Free breakfast and location
Cons: None
8.8
Khassan
Excellent
family with young children
08-21-2017
Fabulous
Pros: every think was excellent
Cons: nothing
8.8
Anonymous
Excellent
young couple
08-21-2017
It was a very pleasant...
Pros: I loved that the place was clean from front entrance to the rooms and it smelled nice.
Cons: The breakfast was horrible pancakes were hard, cereal was old, bacon hard and taste like plastic,fruit didn't taste fresh.
7.5
Londen
Good
young couple
08-16-2017
Good
Pros: Location
Cons:
7.5
Guadalupe
Good
family with young children
08-14-2017
Good
Pros: The location
Cons: Even though the breakfast was good the floor was sticking to my shoes. Which questions the quality of cleaning.
7.1
Aneshia
Good
review category group of friends
08-14-2017
It was good
Pros:
Cons: A young lady on the staff qas NOT to pleasant to guest.
8.3
Lanaya
Very Good
family with young children
08-08-2017
All around okay stay :)
Pros: My kids loved the pool. Breakfast was nice, good selection.
Cons: Long breakfast lines. Pool kept running out of towels & when I asked for more was told she had to mop first. Then we waited 10-15 mins & another guy started to turn off the lights while my kids were in the pool. He got us towels.
;detailController.handleFacebook('SEO','Hyatt Place Chicago-Lombard/Oak Brook', '112977', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/112977H1.jpg', 'Lombard', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hyatt Place Chicago-Lombard/Oak Brook', '112977', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/112977H1.jpg', 'Lombard', '', '', '', '');){kind=link}
