Hampton Inn & Suites Chicago/Southland-Matteson

AAA Inspector Rating
8.7
Excellent
64 Guest Ratings
20920 Matteson Ave
Matteson, IL 60443- Map It
Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.2
Public Areas3.2
ARATED
AAA Inspector Notes
This hotel presents a chic guest room design with luxurious white duvet bed covers, large desks with comfortable desk chairs and elegant granite bathroom countertops. An excellent variety of breakfast items are served in the dramatic "great room" that has a wide variety of comfortable seating options. Smoke free premises. 91 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-57 exit 340A, 0.3 mi e, then 0.3 mi n. 20920 Matteson Ave 60443.
AAA Benefit
Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
EcoRooms & EcoSuites approves and certifies lodgings that meet strict guidelines covering environmentally friendly practices and products in guestrooms.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: It's was a great getaway weekend destination and I will definitely be back to this hotel again.
Cons: Nothing.... Everything was perfect
10.0
Rilous
Exceptional
Traveling as Couple
06-16-2017
Pros: the staff helped me find (wet-basement) contractors in the area by copying them from the internet. no phone books were available.
Cons: no
10.0
Denica
Exceptional
Family with Teens
06-16-2017
The hallways smelled fresh and not stale. The rooms were fresh smelling. My daughter and I were impressed with the linen! The pillows were exceptionally comfy and we both slept well. The location was great also. We were accessible to the expressway, a few stores and restaurants. The entrance and exit to and the hotel were nice as well.
Pros: That hotel was one of the most clean, friendliest and spacious place that I have stayed. I would highly recommend this place to a friend....
Cons: Not one thing!
8.0
Verified Hotel Guest
Very Good
Family with Teens
06-16-2017
Pros: Nice size room. Comfortable beds.
Cons: We didn't receive room service for 2 nights. They didn't seem to care
7.5
Vonnie
Good
family with young children
05-31-2017
Pros: The night shift desk lady was very kind and helpful. Really appreciated her accommodating us with our last minute changes. Thank you
Cons: When checked in the AAA discount was not applied because I booked on your website but the manager handled it for me. Also my daughters got there about 2 1/2 hours before I did and had the same credit card number but with her name and was told by the evening shift desk lady that because she was 20 and had to be 21 they could not go ahead and check into our room or book a separate room. It caused a problem but the night shift desk lady helped us.
Showing reviews 1 - 5 of 50