This long-established hotel presents an inviting lobby with a wide variety of soft seating options and a fireplace. You may enjoy the large work station and professional desk chair in all guest rooms. Several rooms also feature a furnished balcony for you to get some fresh air during your stay.
Smoke free premises. 147 units. 2-3 stories, interior corridors. Accessibility (Call).
Cons: yes.room layout and how upper management handled complaints. just terrible. Woman at check in was great however.
7.1
Tamara
Good
mature couple
07-29-2016
Pros: Proximity to Ribfest Very nice courtyard
Cons: Room smelled musty not bright or cheery or modern/contemporary felt like grandma's guest room
7.5
Karen
Good
family with older children
07-05-2016
Pros: The room was clean
Cons: For 114.00, the room was freezing. Although wr turned the themostat higher, the air kept going on and off. We have stayed at Baymont, Comfort Inn, and the Hyatt. All serve breakfast. Everything here hsd a price. A movir, more money. No jaquizzi. Toilet seat broken.
9.2
Michael
Wonderful
mature couple
05-28-2016
Pros: Great staff and room.
Cons: Lots of noise in hall on first floor with a wedding group. Next time I would request the upper floor. Staff did provide free breakfast and reduce the price of the rooms by one third.
8.3
Don
Very Good
mature couple
02-16-2016
Pros: Very clean
Cons: Nothing
7.1
Cory
Good
family with young children
12-08-2015
Pros: Great location. Nice clean rooms. Descent size pool. Customer service was friendly. Bathtub is very slippery.
Cons: The hotel was very outdated. The bathtub is very slippery. My son slipped & hurt himself.
7.1
Visitingtexan
Good
family with older children
10-27-2015
Pros:
Cons: Alarm rang at 5am in the morning
10.0
Michael
Exceptional
mature couple
10-21-2015
Pros: Great staff who went out of their way to help. Nice indoor pool and great access to internet.
Cons:
9.6
Anonymous
Exceptional
solo traveller
10-07-2015
Pros: The staff was awesome--friendly, warm and engaging.
Cons:
10.0
Imran
Exceptional
Solo Traveler
09-01-2015
Pros: Friendly staff
Cons: Elevators were very far from room
10.0
William
Exceptional
mature couple
08-25-2015
Pros: Staff was great, everything was clean and just a great experience. Close to shops and dinning.
Cons: Having to leave!
8.3
Tom
Very Good
mature couple
08-25-2015
Pros: Location and convenience.
Cons: No free breakfast.
5.0
Jean
Fair
mature couple
08-18-2015
Pros: Location
Cons: We can hear voices from the other rooms. And a drunken banging on our door twice. We payed for a sofa bed and it ran out; my poor daughter has to sleep on the floor ; on thinly lined bedsheets.
7.5
Anonymous
Good
family with older children
08-17-2015
Pros: Good price for a clean and safe room.
Cons:
9.6
Michael
Exceptional
family with young children
08-12-2015
Pros: Everything was great.....No complaints...
Cons:
7.9
Eugene
Good
mature couple
08-11-2015
Pros:
Cons: Pillow need to be foam more solid
Need some type of free breakfast
7.1
Larry
Good
family with young children
07-14-2015
Pros: Great location, very nice hotel
Cons: Disappointed that they don't offer their guest free breakfast. For the price they charge that was very disappointing.
6.7
Kim
Pleasant
mature couple
07-07-2015
Pros: Location near family home
Cons: Air conditioner made an awful noise throughout the entire night.?
9.6
Heather
Exceptional
family with older children
05-05-2015
Pros: Very friendly staff, good food at the Bistro on site, beautiful pool area, quiet room.
Cons:
7.5
Cardal
Good
mature couple
02-24-2015
Pros: I've been watching the show, Hotel Impossible, and I learned to check the bed sheets, the pillow cases, the vents, the bathrooms, toilets, drinking wares, etc. etc. This place and this room passed with me. I'd come back here again.
Cons: I don't think the appropriate staff knows that the toilet loses water in the tank, therefore, I hear it frequently refilling. I also heard the bathtub faucet leaks, therefore, I hear the constant dripping while using the toilet. Yup, you hear the slightest drop because there's no "fan" in the bathroom.
7.5
Anonymous
Good
solo traveller
02-24-2015
Pros: The beds were the most comfortable I have ever slept in when staying at a hotel
Cons: The charges on my account for "incidentals" when I was didn't have any.
5.4
Ronald
Fair
mature couple
02-10-2015
Pros: Staff was friendly
Cons:
5.0
Michael
Fair
mature couple
02-07-2015
Pros: Nothing
Cons: Your website says that breakfast is included with the price of the hotel.well guess what no breakfast.I showed the host.the website she looked at me like I had 3 eyes and said we don't do that anymore.very unprofessinoal.I would not recemend your place to anyone
8.8
Barbara
Excellent
solo traveller
01-22-2015
Pros: Room was clean and well cared for
Cons: Breakfast not included and expensive at breakfast bar. Not very festive for the holiday season. Electrical plug in bathroom not working for my hair appliances
7.1
William
Good
mature couple
01-13-2015
Pros: Love location breakfast and facilities
Cons: Room was too hot and dry on one setting and too cold on other settings. Only one extra blanket. Main problem air so dry from seemed stuffy.
10.0
Anonymous
Exceptional
review category group of friends
01-02-2015
Pros:
Cons: Would have liked a hot breakfast buffet to be included
4.6
Anonymous
Disappointing
solo traveller
12-30-2014
Pros: Room was clean
Cons: You can hear everything through the walls, but they cannot provide a white noise machine or a fan to help with that so It was very loud! Also the water pressure is very poor and the shower only has two options: extremely scalding hot or off.
10.0
Cynthia
Exceptional
solo traveller
11-25-2014
Pros: The staff was helpful, courteous, and very nice!! Great location!!
Cons: The ice machine was a bit far away- but that can't be helped and I certainly wouldn't mark the facility down for that.
10.0
Anonymous
Exceptional
family with young children
11-18-2014
Pros: Good bed, shower, pool, right off the interstate, close to good food and Target
Cons:
8.8
Rev
Excellent
mature couple
11-04-2014
Pros: Everything but the mattress.
Cons: Our bill was $71 plus tax
But on our
Checking account statement you billed us $100
Plus another $20.
Please send us a refund
5.4
Donna
Fair
family with older children
10-19-2014
Pros: The location is good, near lots of good restaurants and easy access to main highways. The staff was pleasant and courteous.
Cons: They have a serious, ongoing ant problem. When I mentioned it to the front desk. They said, "Yes, we do." They did send somebody up to spray the 2nd day we were there. However, we felt crawly the whole time we were there!!
7.9
Sue
Good
family with older children
10-14-2014
Pros: The beds were very comfie. Breakfast was great! Full breakfast...real food.
Cons: Walls are thin. Could hear neighbors all morning.
10.0
Sandra
Exceptional
review category group of friends
10-14-2014
Pros: We booked this room through booking.com and received an excellent value for the money. The rooms were clean and comfortable. Great location to Chicago.
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