Chicago Marriott Oak Brook Hotel

AAA Inspector Rating
8.7
Excellent
78 Guest Ratings
1401 W 22nd St
Oak Brook, IL 60523- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.4
Public Areas3.8
ARATED
AAA Inspector Notes
This upper midscale hotel has a luxurious lobby with an inviting bar and a variety of plush sofa seating areas. All guest rooms have crisp white linen bedding; many have large work stations. Hotel features dramatic 55-inch smart TVs in all of the guest rooms. Smoke free premises. 350 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-88 exit 22nd St (Cermak Rd) westbound; exit Midwest Rd eastbound, just n to 22nd St (Cermak Rd), then 2 mi e. Located in a busy corporate area. 1401 W 22nd St 60523.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service, area transportation-within 3 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 78 guests
Showing reviews 1 - 5 of 50
4.2
Verified AAA Guest
Disappointing
Couple
06-15-2017
The hotel was conviently located for access to the highway. The hotel as being updated in a hodge-podge manne- a mixture of old and new. The crpet in our room was dirty. The refrigarator did not work and we had to call the desk for a remote for the TV. The maintance person was prompt and brought us both a second refrigator and the remote. However the girls at the desk were talking in the back room when we registered and I had to call themout. This appeared to be a regular practice since it was the case each time we left or returned. I would not reccomend this hotel. There are many plsces to stay that are nicer.
Pros: The hotel was conviently located for access to the highway. The hotel as being updated in a hodge-podge manne- a mixture of old and new. The crpet in our room was dirty. The refrigarator did not work and we had to call the desk for a remote for the TV. The maintance person was prompt and brought us both a second refrigator and the remote. However the girls at the desk were talking in the back room when we registered and I had to call themout. This appeared to be a regular practice since it was the case each time we left or returned. I would not reccomend this hotel. There are many plsces to stay that are nicer.
Cons: The hotel was conviently located for access to the highway. The hotel as being updated in a hodge-podge manne- a mixture of old and new. The crpet in our room was dirty. The refrigarator did not work and we had to call the desk for a remote for the TV. The maintance person was prompt and brought us both a second refrigator and the remote. However the girls at the desk were talking in the back room when we registered and I had to call themout. This appeared to be a regular practice since it was the case each time we left or returned. I would not reccomend this hotel. There are many plsces to stay that are nicer.
10.0
Ana
Exceptional
young couple
01-14-2018
Exceptional
Pros:
Cons:
10.0
Mary C
Exceptional
Business Traveler
01-12-2018
Pros: The desk people were superb. The restaurant people was excellent. The cleaning gal was wonderfully friendly. Wonderful staff.
Cons:
8.0
Kareem
Very Good
Traveling as Couple
01-12-2018
Pros: nice clean, courteous
Cons: the host told me my call declined, he seemed new. I didn't know there was a $20 fee added. I went to atm to check balance, came back and an older gentleman processed card and cash. Other than that it was great service coming and going I would stay again.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-12-2018
Pros: The service was amazing! One particular associate was extremely kind and helpful. Would highly recommend staying here.
Cons:
Showing reviews 1 - 5 of 50