Chicago Marriott Oak Brook Hotel

AAA Inspector Rating
1401 W 22nd St
Oak Brook, IL 60523- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.4
Public Areas3.8
ARATED
AAA Inspector Notes
This upper midscale hotel has a luxurious lobby with an inviting bar and a variety of plush sofa seating areas. All guest rooms have crisp white linen bedding; many have large work stations. Hotel features dramatic 55-inch smart TVs in all of the guest rooms. Smoke free premises. 350 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-88 exit 22nd St (Cermak Rd) westbound; exit Midwest Rd eastbound, just n to 22nd St (Cermak Rd), then 2 mi e. Located in a busy corporate area. 1401 W 22nd St 60523.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service, area transportation-within 3 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 182 guests
Showing reviews 1 - 5 of 50
4.2
Verified AAA Guest
Disappointing
Couple
06-15-2017
The hotel was conviently located for access to the highway. The hotel as being updated in a hodge-podge manne- a mixture of old and new. The crpet in our room was dirty. The refrigarator did not work and we had to call the desk for a remote for the TV. The maintance person was prompt and brought us both a second refrigator and the remote. However the girls at the desk were talking in the back room when we registered and I had to call themout. This appeared to be a regular practice since it was the case each time we left or returned. I would not reccomend this hotel. There are many plsces to stay that are nicer.
Pros: The hotel was conviently located for access to the highway. The hotel as being updated in a hodge-podge manne- a mixture of old and new. The crpet in our room was dirty. The refrigarator did not work and we had to call the desk for a remote for the TV. The maintance person was prompt and brought us both a second refrigator and the remote. However the girls at the desk were talking in the back room when we registered and I had to call themout. This appeared to be a regular practice since it was the case each time we left or returned. I would not reccomend this hotel. There are many plsces to stay that are nicer.
Cons: The hotel was conviently located for access to the highway. The hotel as being updated in a hodge-podge manne- a mixture of old and new. The crpet in our room was dirty. The refrigarator did not work and we had to call the desk for a remote for the TV. The maintance person was prompt and brought us both a second refrigator and the remote. However the girls at the desk were talking in the back room when we registered and I had to call themout. This appeared to be a regular practice since it was the case each time we left or returned. I would not reccomend this hotel. There are many plsces to stay that are nicer.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: The service was amazing! One particular associate was extremely kind and helpful. Would highly recommend staying here.
Cons:
7.0
Verified Hotel Guest
Good
Solo Traveler
04-13-2018
Pros: location
Cons: its OK
10.0
Lisa
Exceptional
Traveling as Couple
04-13-2018
Pros: I loved everything about this hotel! The room was clean and comfortable. The work out room and pool area were the best I've been to yet! The food in the restaurant was terrific! The staff took excellent care of me.
Cons: The only issue I have is that we called a week before going to ask if the television had a USB connection so we could bring movies to watch. We were told that they did. They did not and that was dissappointing.
10.0
Jennifer
Exceptional
Family with Teens
04-13-2018
Pros: I purchased two rooms and they were adjoining!! :)
Cons:
Showing reviews 1 - 5 of 50