Comfort Suites Oakbrook Terrace-Chicago

AAA Inspector Rating
8.7
Very Good
73 Guest Ratings
17 W 445 Roosevelt Rd
Oakbrook Terrace, IL 60181- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.8
Bath2.5
Public Areas2.6
AAA Inspector Notes
This long-established all-suite hotel offers large guest rooms with sofa seating, oversize desks, pillow-top mattresses and flat-panel TVs in both the sitting room and sleeping area. Smoke free premises. 103 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 38, just w of jct SR 83. Located in a residential and light-commercial area. 17 W 445 Roosevelt Rd 60181.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
sauna, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 73 guests
Showing reviews 1 - 5 of 50
8.3
Mervin
Very Good
young couple
11-19-2017
Considering the renos happening at...
Pros: Breakfast offered lots of choice. Room was spacious and comfortable. Front desk employees were very helpful re. public transportation and shopping in the area. Special kudos to front desk employees Dalia and Mo for answering our many questions, and making everything easier.
Cons: I know it's a widespread issue, but would it be possible to eliminate disposable utensils from breakfast room and rooms? I am concerned about the amount of garbage created by a typical hotel stay, and would be willing to pay more for reusables.
5.0
He
Fair
Business Traveler
11-17-2017
Pros:
Cons: I booked one room for two person. There is no selection to require two beds. The front desk need charge me $15 for two-bed room. Just don't want to argue the lady.
9.0
Kathy
Wonderful
11-17-2017
Pros: Clean quite
Cons:
2.0
Verified Hotel Guest
Poor
Business Traveler
11-17-2017
Pros: The location was great for what I needed to do.. It is also close to fine food restaurants..
Cons: Yes I did not like the attitude of the front desk manager. She took an imprint of my credit card even after putting a $50 hold on it. She was very rude when I asked her to destroy the imprint and did not do it.. Leaving my room I saw a roach. Not good
3.0
Verified Hotel Guest
Poor
Family with Young Children
11-17-2017
Pros: Two bathroom. Sinks on 2nd floor rooms and shower was ok.
Cons: Faucets in the bathroom sinks had spray setting , water was trickling.Very low water pressure. Rooms had bad smell , felt uncomfortable . Also it was dark and felt confined . Rating for this hotel is by no means 3 star. Location was noisy.
Showing reviews 1 - 5 of 50