Country Inn & Suites By Carlson, Prospect Heights

AAA Inspector Rating
8.7
Very Good
95 Guest Ratings
600 N Milwaukee Ave
Prospect Heights, IL 60070- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.2
Public Areas2.9
AAA Inspector Notes
All the rooms at this stylish hotel are spacious and offer large desks and fully upholstered armchairs. Video casino gaming machines are featured in the lounge. 108 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct SR 21 and US 45. 600 N Milwaukee Ave 60070.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 95 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-14-2017
Will stay here again.
Pros: Breakfast was great.
Cons:
8.8
Anonymous
Excellent
06-21-2017
Pleasant
Pros: Eggsa little over done but still not bad. Bed a little hard. Bathroom VERY CLEAN
Cons: Front parking and reception area.
2.9
Anonymous
Poor
06-19-2017
The Dive!!
Pros: Nothing
Cons: Well let's just say this place was dirty! The front area don't look bad but after that you are in trouble.The back hallway where you walk it smells moldy and like a pack of cigs! Enter the room and stains on the floor.The room was sooo hot and the a/c didn't work! The toilet was clogged and I went down stairs to tell the girl to change my room and she said I'll go up and look at it.wth?????? Go up and look at my turd that wouldn't flush!!! Funny huh! So she comes back down and tell my she put a plunger in my room and unplugged the a/c and restarted it!! So it doesn't work after 10 min and the room is like a furnace!! So I go out all day to a concert and when I return at 2:30 am the room next store is full of a bunch of kids having a party!! All night long door gets knocked on door opens door slams!! Then at 7am starts all over again knock knock then slammed the door!!! I wouldn't stay here ever again bad bad management and smelly! Not to mention the dirty spot on my sheets!!
7.9
Anonymous
Good
06-05-2017
Very satisfied but disappointed...
Pros: Staff very nice. Free breakfast delicious, good variety. Comfortable bed/pillows. Housekeeping did a very good job, room cleaned well. This was all impt as I stayed for 2 weeks.
Cons: Sad that the curtain sheers were ripped and frayed. I asked to have the window sheers replaced and was told they can't change these from room to room. Only option was to move rooms. i did move and the curtain sheers were torn and ripped in this room as well. The blackout curtain also had pinholes so light came in in the morning sun. I spoke with the manager sbout the sign in the lobby that said the hotel was remodeled. He apologized and said he was sorry but they don't have budget for new sheers.
8.8
Anonymous
Excellent
06-04-2017
Fabulous
Pros: Everything was right on site.you didn't need to go anywhere.
Cons: Not a big of a deal but the toilet sat too low.
Showing reviews 1 - 5 of 50