Every guest room at this handsome property is spacious and has a large desk with a faux-leather chair. Some suites have both a fireplace and a jetted tub. A state-of-the-art convention center is a highlight.
Smoke free premises. 101 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice and the price was GREAT !!
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: ROOM CLEAN AND NICE
Cons: YES PEOPLE WOKE ME UP AT 9 AM WITH FIRECRAKERS, SINGING, PARADING AROUND LIKE IDIOTS IN PARKING LOT TOTALLY STUPID AND I'M TRYING TO SLEEP WHAT KIND OF HOTEL ALLOWS THIS I WILL NEVER STAY AGAIN I DON'T CARE IF IT IS FREE WORST HOTEL I HAVE EVER STAYEDAT.
5.5
Anonymous
Okay
07-04-2017
Passable
Pros: Convient access to car and late check out
Cons: Worst mattress I've slept on (lumpy should be replaced) and the rugs need to be replaced or shampooed
8.3
Anonymous
Very Good
07-04-2017
Very good
Pros: The place was nice along the location.
Cons: Nothing was wrong
5.8
Anonymous
Okay
04-25-2017
Words don't describe
Pros: I liked the pool that was about it
Cons: Everything else breakfast it was horrible they put me on the second floor when I requested 1st they put right by the smoking area so I couldn't open my window at all to get fresh air and they allowed guests to drink until 2:00am which I wouldn't of minded but I had my 3 yr old with me and all the smoking drinking and swearing was not cool I'd rate this a 2 oh and they didn't care that people were drinking by the pool out of glass bottles so it really wasn't the best environment for my 3yr old and at the price I paid!!!
7.5
Anonymous
Good
04-25-2017
Fair stay but could use...
Pros: I loved the size of room
Cons: I didn't like there breakfast, the breads were stale. I also didn't like the fact that our toilet backed up and I had to plunger it myself.
7.9
Anonymous
Good
04-23-2017
Comfortable and Quiet
Pros: Staff was very nice, greeted us every time we saw someone. Room was clean and the temperature at arrival was great!
Cons: Would prefer regular eggs at the breakfast versus the omelette versions. The pool area was nice and clean but the pool itself had hair and other items floating in it. The whirlpool has floating foam (which generally means contamination) yet it's still open to guests.
10.0
Anonymous
Exceptional
04-19-2017
Nice and clean
Pros: Pool, hot tub and free breakfast!
Cons:
10.0
Anonymous
Exceptional
04-15-2017
Will go back
Pros: Clean
Cons:
10.0
Anonymous
Exceptional
02-13-2017
Overall great stay.
Pros: Rooms were nice and spacious
Cons: Breakfast could have had larger variety
10.0
Anonymous
Exceptional
02-06-2017
Exceptional
Pros: Everything about this Hotel was awesome
Cons: Nothing
9.6
Anonymous
Exceptional
01-27-2017
Thumbs up
Pros: Location
Cons:
9.2
Anonymous
Wonderful
01-16-2017
Great Hotel, but a bit...
Pros: Loved the non-slip bathtub and shower, well done.
Cons: The address of the property on Lake road, but coming in on Lake it was impossible to see the hotel. A Gary Ave approach is much better. It was frustrating trying to find the hotel the first time.
10.0
Anonymous
Exceptional
12-31-2016
Very clean and welcoming hotel....
Pros: Location was perfect...for me, very close where I needed to be. Hotel wasn't very busy the 2 midweek nights I stayed which left the pool wide open and not a lot of people fighting for the breakfast. Breakfast selection was excellent. "Fresh made" pancakes, turkey sausage, sausage gravy and biscuits, bacon, along with cereals, oatmeals, Greek and conventional yogurt...
The room was very clean and the beds (queen beds in my room) each had 4 pillows on them. The pillow cases are labeled (a classy little stitching) as soft or firm. While the firm pillows weren't really firm, definitely more so than the soft pillows.
For entertainment, television selection was through DirecTv. Made finding channels outside of the locals very easy for me ti find what I wanted and a full array of HBO channels.
Cons:
8.8
Anonymous
Excellent
12-13-2016
lovely, chill stay for a...
Pros: the shuttle to and from airport was very comfortable and helped as we had an infant travelling with us.
The van driver was a really friendly person.
Cons:
7.5
Anonymous
Good
11-07-2016
Very clean, decent breakfast, needs...
Pros: Very nice and accommodating staff.
Cons: The room with 2 queen beds isn't user friendly. No place to watch TV other than the bed. Coffee machine didn't work. Sink wouldn't drain. Toilet MUCH too low to the ground.
10.0
Anonymous
Exceptional
11-04-2016
Very nice place
Pros: Very nice and clean.
Cons: Hot tub was down, but they fixed it by next morning.
10.0
Anonymous
Exceptional
10-26-2016
A very nice place to...
Pros: The bed was exceptionally comfortable. The room was spacious and clean.
Cons: The food at breakfast was barely warm.
7.9
Anonymous
Good
09-20-2016
Lindo hospedaje/// good hosted
Pros: Todo incluido ///. All inclusive
Cons: Todo bien ///. Everything ok
9.6
Anonymous
Exceptional
09-20-2016
Had a great time will...
Pros: The breakfest was good loved the yogurts given and the freshly made products.
Cons: I didnt like that there wasnt a varaty of drinks it was basically all types of different milks in the refrigerator. Along with no waffle maker yes the pancake maker was good but what happen to the waffle maker.
10.0
Anonymous
Exceptional
08-23-2016
Great getaway
Pros: Room
Cons: Wifi didn't work in our room
10.0
Anonymous
Exceptional
08-17-2016
Enjoyable
Pros: Staff was great willing to help with room issues and very friendly.
Cons: Everything was great .
10.0
Anonymous
Exceptional
08-17-2016
Nice vacation
Pros: Exelente nice hotel nice people stay only one Day but for my husbands and me its exelente
Cons: Good
9.6
Anonymous
Exceptional
08-15-2016
Great
Pros: Service, and cleanliness
Cons: Directions took us to an entire different location an hour away.
9.6
Anonymous
Exceptional
08-14-2016
Exceptional
Pros: All was liked and enjoyed.
Cons:
9.6
Anonymous
Exceptional
08-05-2016
Exceptional
Pros: I loved everything about this hotel it felt like home I have to come back again I didn't wanna leave
Cons:
10.0
Anonymous
Exceptional
07-31-2016
Excellent Hotel in terms of...
Pros: Excellent hotel it was close to my destination for this trip. Fantastic breakfast.
Cons: No complaints
8.3
Anonymous
Very Good
07-28-2016
Very good
Pros: Beds were good
Cons: The fact that they charged me an extra $300.00 when I checked out which was more than the price that bookingbuddy gave me when I made my reservation.
4.6
Anonymous
Disappointing
07-24-2016
Never Again
Pros: The bed was okay the service was terrible,
Cons: The service very unprofessional but with a smile lol
7.9
Anonymous
Good
07-11-2016
Good value.
Pros: Good breakfast options
Cons: Poor tv reception some channels. No HD Channels.
8.8
Anonymous
Excellent
07-09-2016
We very much got our...
Pros: the new type pancake machine, the whole area was great.
Cons:
6.7
Anonymous
Pleasant
06-25-2016
Pleasant
Pros:
Cons: I was charge higher rate than that on Booking.com
9.6
Anonymous
Exceptional
06-20-2016
Exceptional
Pros: Very good place, will stay there again
Cons: Could have a larger breakfast area.
10.0
Anonymous
Exceptional
06-01-2016
wonderful place to stay
Pros: Bed was so comfy. Loved the pool and hot tub. Landry room very clean work out room very clean.
Cons:
9.6
Anonymous
Exceptional
05-27-2016
Exceptional
Pros: We had some issues with our room, but the customer service was excellent. They exceeded our expectations in that area.
Cons: Room had some maintenance issues, however they did an excellent job of taking care of the issues.
8.3
Anonymous
Very Good
05-26-2016
Good value.
Pros: Cleanliness
Cons: Nothing
7.1
Anonymous
Good
05-24-2016
Good
Pros:
Cons: No shuttle to the airport on Sundays.
9.2
Anonymous
Wonderful
05-23-2016
Superb
Pros:
Cons: Breakfast was not good.
9.2
Anonymous
Wonderful
05-16-2016
Superb
Pros: Staff was very friendly and helpful
Cons:
9.6
Anonymous
Exceptional
05-15-2016
Exceptional
Pros: Everything
Cons:
9.6
Anonymous
Exceptional
04-25-2016
Great place
Pros: The whole breakfast was great exactly the cinibuns the room was the cleanest thing I have ever seen u should give the cleaning lady extra money who did room 101
Cons: A bunch of "aged" lady's came a long and made a lot of noise and disturbed us
8.3
Anonymous
Very Good
04-20-2016
Great location
Pros: The pool closed at midnight and there was free breakfast. Staff was friendly and the room was comfortable with a microwave and mini fridge.
Cons:
8.8
Anonymous
Excellent
03-09-2016
Fabulous
Pros: The breakfast was great.
The bed and pillows were comfy, need one just like it. Lol.
Cons: Distance from Chicago.
9.2
Anonymous
Wonderful
12-30-2015
Superb
Pros: spacious
Cons: noisy hallway
9.2
Anonymous
Wonderful
11-21-2015
good value for the price
Pros: size and amenities of room
Location was great and had several restaurant options nearby
Cons: There was hair in the bath tub :(
7.1
Anonymous
Good
09-29-2015
Pool cold!
Pros:
Cons: Pool was really cold....took 4 hours to get a remote for the tv.
9.6
Anonymous
Exceptional
09-28-2015
Great Accomodations! Pillow choices!
Pros: The pool hours; hot tub. Wonderful mattresses.
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