Every guest room at this handsome property is spacious and has a large desk with a faux-leather chair, and some suites have both a fireplace and a hot tub. A state-of-the-art convention center is a highlight.
Smoke free premises. 101 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 40 guests
Showing reviews 1 - 5 of 43
7.9
Martha
Good
family with young children
09-20-2016
Pros: Todo incluido ///. All inclusive
Cons: Todo bien ///. Everything ok
9.6
Ashlie
Exceptional
young couple
09-20-2016
Pros: The breakfest was good loved the yogurts given and the freshly made products.
Cons: I didnt like that there wasnt a varaty of drinks it was basically all types of different milks in the refrigerator. Along with no waffle maker yes the pancake maker was good but what happen to the waffle maker.
10.0
Nancy
Exceptional
mature couple
08-23-2016
Pros: Room
Cons: Wifi didn't work in our room
10.0
Ruth
Exceptional
family with older children
08-17-2016
Pros: Staff was great willing to help with room issues and very friendly.
Cons: Everything was great .
10.0
Rafael
Exceptional
mature couple
08-17-2016
Pros: Exelente nice hotel nice people stay only one Day but for my husbands and me its exelente
Cons: Good
9.6
Jake
Exceptional
young couple
08-15-2016
Pros: Service, and cleanliness
Cons: Directions took us to an entire different location an hour away.
9.6
Ken
Exceptional
family with older children
08-14-2016
Pros: All was liked and enjoyed.
Cons:
9.6
Rashana
Exceptional
family with young children
08-05-2016
Pros: I loved everything about this hotel it felt like home I have to come back again I didn't wanna leave
Cons:
10.0
William
Exceptional
mature couple
07-31-2016
Pros: Excellent hotel it was close to my destination for this trip. Fantastic breakfast.
Cons: No complaints
8.3
Miguel
Very Good
family with young children
07-28-2016
Pros: Beds were good
Cons: The fact that they charged me an extra $300.00 when I checked out which was more than the price that bookingbuddy gave me when I made my reservation.
4.6
Dissatisfied
Disappointing
family with young children
07-24-2016
Pros: The bed was okay the service was terrible,
Cons: The service very unprofessional but with a smile lol
7.9
Raymond
Good
mature couple
07-11-2016
Pros: Good breakfast options
Cons: Poor tv reception some channels. No HD Channels.
8.8
Robert
Excellent
mature couple
07-09-2016
Pros: the new type pancake machine, the whole area was great.
Cons:
6.7
Maria
Pleasant
review category group of friends
06-25-2016
Pros:
Cons: I was charge higher rate than that on Booking.com
10.0
Judy
Exceptional
Traveling as Couple
06-20-2016
Pros: Very nice and the price was GREAT !!
Cons: No
9.6
Chris
Exceptional
family with young children
06-20-2016
Pros: Very good place, will stay there again
Cons: Could have a larger breakfast area.
10.0
Dawn
Exceptional
family with young children
06-01-2016
Pros: Bed was so comfy. Loved the pool and hot tub. Landry room very clean work out room very clean.
Cons:
9.6
Jeff
Exceptional
young couple
05-27-2016
Pros: We had some issues with our room, but the customer service was excellent. They exceeded our expectations in that area.
Cons: Room had some maintenance issues, however they did an excellent job of taking care of the issues.
8.3
Dominic
Very Good
family with young children
05-26-2016
Pros: Cleanliness
Cons: Nothing
7.1
Robin
Good
review category group of friends
05-24-2016
Pros:
Cons: No shuttle to the airport on Sundays.
9.2
Frank
Wonderful
family with young children
05-23-2016
Pros:
Cons: Breakfast was not good.
9.2
Henry
Wonderful
solo traveller
05-16-2016
Pros: Staff was very friendly and helpful
Cons:
9.6
Jimenita
Exceptional
family with young children
05-15-2016
Pros: Everything
Cons:
9.6
Carlos
Exceptional
family with older children
04-25-2016
Pros: The whole breakfast was great exactly the cinibuns the room was the cleanest thing I have ever seen u should give the cleaning lady extra money who did room 101
Cons: A bunch of "aged" lady's came a long and made a lot of noise and disturbed us
8.3
T
Very Good
family with young children
04-20-2016
Pros: The pool closed at midnight and there was free breakfast. Staff was friendly and the room was comfortable with a microwave and mini fridge.
Cons:
8.8
Anonymous
Excellent
mature couple
03-26-2016
Pros: The food was good and had many options available.
Cons: The beds were too firm.
8.8
Hmoobtsaab
Excellent
family with young children
03-09-2016
Pros: The breakfast was great.
The bed and pillows were comfy, need one just like it. Lol.
Cons: Distance from Chicago.
10.0
Anonymous
Exceptional
mature couple
02-14-2016
Pros: I always stay at HIE 's because they are consistent with overall satisfaction and expectations for my stays.
Cons: No comments
10.0
Anonymous
Exceptional
solo traveller
01-31-2016
Pros: Everything was great. Location was excellent.
Cons: No complaints.
9.2
Diane
Wonderful
mature couple
12-30-2015
Pros: spacious
Cons: noisy hallway
9.2
Heather
Wonderful
solo traveller
11-21-2015
Pros: size and amenities of room
Location was great and had several restaurant options nearby
Cons: There was hair in the bath tub :(
7.1
Linda
Good
family with young children
09-29-2015
Pros:
Cons: Pool was really cold....took 4 hours to get a remote for the tv.
9.6
Carol
Exceptional
family with older children
09-28-2015
Pros: The pool hours; hot tub. Wonderful mattresses.
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
08-09-2015
Pros: Friendly staff.
Cons: Pool was closed for construction.
9.6
Anonymous
Exceptional
family with young children
08-06-2015
Pros: The pleasant atmosphere, everyone was friendly and accommodating. Room was clean and comfortable, lots of space.
Cons:
8.3
Joshua
Very Good
family with young children
07-22-2015
Pros: The location was good and the price was great. The room was nice, but other areas seemed a bit dirty.
Cons: I wish the pool would've been a little cleaner. There was so much hair and the water was constantly cloudy.
7.1
Patricia
Good
review category group of friends
07-21-2015
Pros: cost was reasonable. Location was excellent.
Cons: There was no toilet paper in the bathroom. The bathroom light did not work.
Pool had a lot of foam in it - like bubbles.
Food for breakfast not kept up - one person for the entire section and it was packed!
6.3
Robin
Pleasant
review category group of friends
05-31-2015
Pros: Location, close to my brother
Cons: Did not change empty tissue box for two days until asked. Did not resupply soap until asked.
7.1
Anonymous
Good
family with young children
05-06-2015
Pros:
Cons: girls walking around the parking lot half naked with drinking alcohol
7.1
Shannon
Good
family with young children
04-13-2015
Pros: Comfortable. Breakfast was delicious. Nice size sauna!
Cons: I was disappointed that the Kleenex box in the bathroom was empty upon arrival. And there were shampoo bottles from previous guests in the shower still.
8.8
Anonymous
Excellent
family with older children
04-13-2015
Pros: Beefs were comfy and pillows were better than average.
Cons: Breakfast. Food was just average. Same fare as every other hotel.
7.9
Stephanie
Good
family with older children
03-09-2015
Pros: The room was very clean and comfortable and the staff was great. We really enjoyed the breakfast.
Cons: When booking an overnight party for young children, put them on the first floor away from other paying guests. After 3 calls and a visit to front desk and guest room due to jumping, screaming, running in room above us until after 1:00 am, it finally quieted down enough to get some sleep. Next morning lady at front desk did comp our stay completely.
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