Best Western at O'Hare

AAA Inspector Rating
10300 W Higgins Rd
Rosemont, IL 60018- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Guest rooms feature plush pillow-top mattresses and a contemporary design. A locally popular sports bar is attached to the hotel and they will deliver food to your room upon request. Smoke free premises. 141 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 12, 45 and SR 72 (Higgins Rd). 10300 W Higgins Rd 60018. Station: O'Hare Transfer.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 486 guests
Showing reviews 1 - 5 of 50
7.1
Dixie
Good
mature couple
09-21-2016
Pros:
Cons: Construction work
5.0
Di
Fair
young couple
09-16-2016
Pros: Room was not bad. Free parkings outside and good for getting there and leave by car.
Cons: Not really nice staff at the check out. Credit cards declined and I'm sure it was not because of our cards. They did not take into consideration it may be a problem of their system. We had to pay cash. Breakfast room was closed because of maintenance and it was necessary to go in a close building for breakfast.
3.3
Dilyan
Poor
young couple
09-09-2016
Pros: I had a flight early in the morning so they called for us a cab and paid it to take us to the airport. The driver of the shuttle bus was cool he took us to the mall for free! We appreciate it!
Cons: We found a hair in the bath, ok that's fine not a big deal but then after that we found a few more on the pillows. It was really disgusting. Do they change the pillow covers at all? I don't think so or at least not after every guest. After I complained at front desk they offered me another room. Then I asked to talk to a manager but the girl who was a supervisor told me the manager won't be there for the next few days so she offers me a $ 10-20 discount. I didn't want to ruin my day with arguing so I just accepted that. I wanted to buy a couple of waters and I went a few times to front desk where they sell soda, water and some snacks and they told me just take from the fridge. Ok but no water in the fridge. I went to the soda machine to, it was on some floor but again no water, again I went to front desk and told them there is no water. Eventually after 20 min one guy restocked the fridge with water.
7.5
Jamie
Good
review category group of friends
09-07-2016
Pros: Harvey, the morning shuttle driver, was super helpful! He always asked where we were going and told us how to get there. It was SO helpful!
Cons:
10.0
Paul
Exceptional
family with young children
09-06-2016
Pros: Clean, organized and very responsive staff at the lobby
Cons: Toilet had to be flush at least 3 times for everything to go away
Showing reviews 1 - 5 of 50