Crowne Plaza Chicago O'Hare Hotel & Conference Center

AAA Inspector Rating
8.7
Very Good
992 Guest Ratings
5440 N River Rd
Rosemont, IL 60018- Map It
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.6
Bath3.5
Public Areas3.2
AAA Inspector Notes
This hotel has an extensive workout facility and an inviting pool. All rooms have luxurious white linen bedding, premium mattresses and oversize workstations. The Donald E. Stephens Convention Center is located next to this hotel. The MB Financial park with many restaurants and bars is also located behind the hotel. Smoke free premises. 503 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-190 exit 1B (River Rd), just s. 5440 N River Rd 60018. Station: Rosemont.
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 992 guests
Showing reviews 1 - 5 of 50
6.3
Dóri
Pleasant
solo traveller
01-13-2018
Customer service 0
Pros:
Cons: Booking emails- do not write any, they never gonna answer youInvoicing?- horrible time, even if you clearly communicate you will need an invoice at the end they gonna give you a totally different invoice and when you want to make them to fix it they are trying to act like stupid and you have to push them to do it so....Paying? They are going to take the money from your account twice!!!!! First time on the first day of your arrival and second time when you will check out!!!! Twice as much then what they should!!!!!And not answering!!!!!!
10.0
Bonesh
Exceptional
Solo Traveler
01-12-2018
Pros: When I left and came back they had a big slice of Birthday cake on my desk chocolate too 😁😩 I love this hotel
Cons: No I can't wait to visit them again
10.0
Kaleb
Exceptional
Traveling as Couple
01-12-2018
Pros: Thick walls cut out a lot of the sound making for a quiet sleep.
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-12-2018
Pros: Rooms are modern and clean
Cons: Shuttle takes forever to arrive at ORD. Carpet in hallways seem dirty/old.
6.0
Janet
Pleasant
01-12-2018
Pros: Prompt service
Cons: 25 dollar a night parking
Showing reviews 1 - 5 of 50