High-quality linen bedding, large desks and ergonomic task chairs are featured in all the rooms at this contemporary hotel. The guest bathrooms have oversize granite countertops. The popular Allstate Arena is just a short drive away.
Smoke free premises. 206 units. 8 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, room service.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 63 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
07-14-2017
Pros: Decent hotel in general.
Cons: For the price, I expect more.
8.0
Anonymous
Very Good
07-14-2017
Pros: Beautifully clean room is always most important to me! Free parking was my next provided need followed by free Wi-Fi. Staff accommodated a late check-out for me. This is a business hotel vs. a resort which was all I needed simply passing through town.
Cons: No problems - Just wished I could have gotten my 2nd night for the same price but it wasn't available so the budget required me to move on.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Clean clean clean...great plush carpeting
Cons: na
10.0
Anonymous
Exceptional
07-14-2017
Pros: easy location to find and free parking
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: Wish I could of stayed longer
Cons:
9.0
Anonymous
Wonderful
07-14-2017
Pros: Room was very clean. Great breakfast.
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros: Room was clean.
Cons: Strange layout. The lobby/dining area felt like a train station. Restaurant experience was very uneventful.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Close to expressways and everything I needed. Great room and great location at a terrific price.
Cons: The parking is a little confusing at first. Watch your P's and Q's so you don't get in trouble.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Great staff, service and location.
Cons: The small restaurant.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The greeter at night
Cons: Just the price
9.0
Anonymous
Wonderful
07-14-2017
Pros: free parking and nice hotel room
Cons: a bit far from downtown but price is good
8.0
Anonymous
Very Good
07-14-2017
Pros: Cleanliness
Cons: The card key was not working properly. I had to try a lot of time to get in.
10.0
Anonymous
Exceptional
07-14-2017
Pros: great food friendly staff nice bar/lounge and patio area to socialize/relax with friends.
Cons: no
6.0
Anonymous
Pleasant
07-14-2017
Pros: They have a shuttl takes you from/to The airport
Cons: The stuff in the reseption were not helpful. My flight was about 8 pm so i ask them to checkout at 3pm insread of 12pm, then they told me No we will charge you a full night if you are late than 2pm and half night if i am later than 12:30pm.
8.0
Anonymous
Very Good
07-14-2017
Pros: Location near the city
Cons: No complimentary breakfast :/
4.0
Anonymous
Disappointing
07-14-2017
Pros: nothing special
Cons: soundproof sucks. room is too small
7.0
Anonymous
Good
07-14-2017
Pros:
Cons: Business room was charged additional fee.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The room was very comfortable and quiet. I also liked the location and that there was a restaurant in the hotel.
Cons: No
10.0
Anonymous
Exceptional
07-14-2017
Pros: Convenient to everything near O'Hare which gets you to the suburbs AND the City.
Cons:
9.0
Anonymous
Wonderful
07-14-2017
Pros: Clean, and comfortable room. Safe, attractive, and well kept exterior and common areas.
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros: Clean, quiet, convenient
Cons: Parking with restaurant
10.0
Anonymous
Exceptional
07-14-2017
Pros: The room was great along with the staff.
Cons: It had free breakfast only for one person, Me and my son stayed there, so we just went to another restaurant to eat breakfast. :(
10.0
Anonymous
Exceptional
07-14-2017
Pros: Very clean and quiet.
Cons: N/A
3.0
Anonymous
Poor
07-14-2017
Pros: It was a good location for O'Hare and has free parking.
Cons: At check-in they told us that the water would be shut off from 11:00pm to 4:00am. That was very awkward. I think that is unacceptable.
9.0
Anonymous
Wonderful
07-14-2017
Pros: Beds
Cons: Doesn't have a pool
10.0
Anonymous
Exceptional
07-14-2017
Pros: The staff was awesome. They went above and beyond to make sure we enjoyed our stay. We would highly recommend this hotel.
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: Everything was fine.
Cons: There's no pool.
8.0
Anonymous
Very Good
07-14-2017
Pros: Clean and good access to a lot of places
Cons:
3.0
Anonymous
Poor
07-14-2017
Pros: Powerful shower, easy location.
Cons: Rooms not up to star rating or Hyatt brand; thin, cheap mattresses; bathroom products not restocked over a 4 night stay; cleaning rags left in room; loud partying and people in the hallways late one night. Parking garage confusing and often packed.
5.0
Anonymous
Fair
07-14-2017
Pros:
Cons: I bought the breakfast meal plan in advance. However, their meal plan does not include the meal for my kids. I have to pay extra money to get food for my kids. It is ridiculous. Also, their double bed is full size bed, not queen size bed.
7.0
Anonymous
Good
07-14-2017
Pros: Staff were so helpful
Cons: No laundry
10.0
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: Staff room service shittlr
Cons: Nothing
7.9
Anonymous
Good
07-03-2017
Good
Pros: Very convenient as a transit hotel
Breakfast buffet was okay
Cons: I arrived in the evening and really there was no place to get good water... :(
Bottled water in room was charged at $4. In bar at lobby a bottled water was $2.5.
Tap water tasted a bit funny.
10.0
Anonymous
Exceptional
07-01-2017
Short Trip
Pros: Nice clean comfortable room , friendly front desk person ... love the FREE onsite parking , rare to find
Cons: The wifi isn't secure open web.. not safe
10.0
Anonymous
Exceptional
06-26-2017
Exceptional
Pros: well worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay. the beds were super comfortable.
Cons:
7.1
Anonymous
Good
06-25-2017
Good
Pros:
Cons: No pool.
9.2
Anonymous
Wonderful
06-12-2017
Pleasant!
Pros: Beds were great.
We four ate dinner and had salmon dinners and one person had chicken & pasta at your dining area. All quite good. Very clean and inviting enviroment.
Loved having Starbucks right there.
I only wish there had been a pool, I didn't even think of this when booking.
I feel for the price paid we were all quite happy with the accomodations.
Cons: Perhaps security cameras & fences blocking any entry (other than entering/exiting) the parking area with a key to access the parking ramp from your car.
7.1
Anonymous
Good
05-31-2017
Good
Pros:
Cons: I found food and alcohol in the fridge and then had to switch rooms.
7.5
Anonymous
Good
04-27-2017
Great
Pros: Nice bed
Cons: Parking too far away
9.2
Anonymous
Wonderful
03-08-2017
Overall very glad I stayed...
Pros: All staff were nice. Rooms were clean and had no trouble with tub being clogged.
Cons: I would of liked to have a microwave. Collection of coffee in room was only dark coffee and no creamer was provided.
9.2
Anonymous
Wonderful
03-01-2017
CLOSE TO THEATER & RESTURANTS
Pros: THE BED WAS GREAT DIDN,T HAVE BREAKFAST
Cons: A MICROWAVE IN THE ROOM OR LOBBY
7.1
Anonymous
Good
02-13-2017
Good
Pros: Location
Cons: Breakfast was terrible and expensive,
7.5
Anonymous
Good
02-05-2017
Comfortable stay for just an...
Pros: The staff was really friendly and professional. The hotel itself was very beautiful and updated. It was a one night stay but all in all I enjoyed it!!
Cons: There was issues with the heat in the room. Someone came up to fix the problem and brought extra blankets, so I was satisfied! Also I didn't like the fact that the room didn't have a microwave.
3.3
Anonymous
Poor
01-03-2017
Worst experience ever
Pros: Nothing about this Hotel was likeable
Cons: The water in the bathroom tub does not drain fast I hate that so I had to get in the shower with my boyfriends shower water in the bottom they said we were smoking in the room but both he and I don't smoke but we did invite some friends and which maybe they dropped a pack of cigars that were still in the package so they said we were smoking the room itself was not worth the regular price of 215 let alone they did not give me my security deposit back which was 50 bucks the location sucks they lied online and I thought this was the Hyatt Regency not even close in comparison
7.9
Anonymous
Good
01-01-2017
Conveniently close to the airport.
Pros: April at the front desk was awesome!
Cons: The fact that the hotel did not have my booking on file despite my having a booking # from Booking.com.
Not impressed with Booking.com.
4.6
Anonymous
Disappointing
12-25-2016
Disappointing
Pros:
Cons: The room was dirty, especially the sheets.
10.0
Anonymous
Exceptional
12-18-2016
Exceptional
Pros: The hotel is very clean
Cons:
9.2
Anonymous
Wonderful
11-12-2016
Superb
Pros: I satisfice with the attention
Cons:
3.8
Anonymous
Poor
11-04-2016
Poor
Pros:
Cons: My reservation was not accepted. When I got to the front desk they indicated that they were booked
5.8
Anonymous
Okay
10-24-2016
Unhappy at Hyatt. ....
Pros: Nice place and location but my White sheets had pubic hair everywhere, hair I'm the bathroom along with a dirty tub..I spent $141 for this room and could have. Found something more cleaner....
Cons: Pubic hair on my white linen, sink, toliet, and the tub was dirty. Room smelled of previous sex and smoking.....We were to busy trying to get out on the town and to reservations to complain and exchange rooms again......very unhappy with what I paid for...
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