The luxurious hotel showcases modern art in the common areas. Oversized rooms feature premium bedding, and bathrooms with designer fixtures, rain-style shower heads and plush towels. There is also a chic gastropub on property, and the Allstate Arena, the Donald E. Stephens Convention Center and the MB Financial Park at Rosemont that is filled with restaurants and various entertainment venues are nearby.
Smoke free premises. 556 units. 12 stories, interior corridors. Accessibility (Call).
valet laundry, boarding pass kiosk, airport transportation, room service.
Terms
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 591 guests
Showing reviews 1 - 5 of 50
5.4
Anonymous
Fair
08-05-2017
Passable
Pros: The staff was really good
Cons: Horrible location !
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros:
Cons: A fridge to store food
6.7
Anonymous
Pleasant
08-03-2017
Pleasant
Pros:
Cons: Parking was far too expensive. Same with the mini bar.
10.0
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: Beautiful hotel
Cons: Nothing
9.2
Anonymous
Wonderful
07-30-2017
Great Place
Pros: Great Airport shuttle service is excellent and WIFI is excellent.
Friendly staff.
There is fashion outlet nearby. Every brand name you can found from there with discounts. :)
Cons: Toothpaste and mouthwash not provided by the hotel.
Coffey machine is not good.
There is no MAC or 7/11 nearby if you are looking for.
9.6
Anonymous
Exceptional
07-28-2017
Exceptional
Pros: cool look, modern. nice
Cons:
9.6
Anonymous
Exceptional
07-27-2017
Wonderful hotel conveniently located
Pros: Staff were very accommodating. Spacious and comfortable room with modern enhancements. Walking distance to Chicago Public Transportation into downtown Chicago. Close to O'Hare.
Cons: Would have loved a tub and a pool.
8.3
Anonymous
Very Good
07-24-2017
Very good
Pros: The hotel overall was clean. Liked ambiance and room decor and spaciousness. The hotel was an excellent value.
Cons: Valet was slow at arrival. Had to unload own luggage. Room showing some wear. Problems getting online.
9.0
Anonymous
Wonderful
07-24-2017
Superb
Pros:
Cons: House keeping
10.0
Anonymous
Exceptional
07-21-2017
great place
Pros: everything fine
Cons: nothing
10.0
Anonymous
Exceptional
07-21-2017
Great Place to Stay. Close...
Pros: Room was very nicely appointed. Only bad thing was lights didn't work on one side of bed. Otherwise room was spacious and beds comfortable.
Cons: lights could have worked on both sides of bed
7.1
Anonymous
Good
07-20-2017
Good
Pros:
Cons: Paying for parking
7.5
Anonymous
Good
07-20-2017
Good
Pros: Very nice rooms, very clean.
Cons: Get a print out of exact "incidental fees" going on your credit card.Had to call hotel to get charges explained to me after my stay.
10.0
Anonymous
Exceptional
07-16-2017
first rate hotel
Pros: comfortable bed, large room with great lighting and rain shower head in bathroom
Cons:
4.2
Anonymous
Disappointing
07-16-2017
Not great
Pros: Shower
Cons: Got charged $30 for a wine bottle I didn't even drink. The fridge is too small to put any of your own things in it so I needed to make room. Then got charged
8.8
Anonymous
Excellent
07-14-2017
Clean, comfortable & close to...
Pros: Spacious, clean room.
Cons: Couldn't adjust my A/C, annoying because I was too warm. To be fair, I didn't let anyone know, I was too tired to move to another room.
Very nice bar but the bartender had no personality. Young ladies at the front desk & other staff were very friendly.
10.0
Anonymous
Exceptional
07-13-2017
Nice weekend getaway
Pros: Great room size, with nice decorated perks. Like the birds...(you'll know once you stay there).
Cons:
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: We thought there'd be a mini fridge. When there was none, staff sent one up for us! Complimentary
Cons: Wish there was free parking. It wasn't an issue for us because we got dropped off, but part of the reason we got dropped off was because of that.
9.2
Anonymous
Wonderful
07-12-2017
Was a nice place. Too...
Pros:
Cons: They were out of mini frigs and you have to actually pay extra for a mini frig. They also don't really have a late checkout. Most places allow an hour. This place only allows 30 mins then they will charge.
9.6
Anonymous
Exceptional
07-11-2017
Very nice place to relax,...
Pros: The staff was amazing. Had a problemon with the TV in the room not working. Called the front desk they had someone in the room within five minutes. The front desk was able to answer all questions, as well as provide address and phone numbers to many different restaurants and other facilities.
Cons: It's definitely on the pricey side. I'm not cheal, but I'm also not the kind of person to pay $4 for a can of soda.
10.0
Anonymous
Exceptional
07-11-2017
Exceptional
Pros: location
Cons:
10.0
Anonymous
Exceptional
07-11-2017
Outstanding Service!!!
Pros: The room was clean. Most importantly the staff was amazing. From the valet to the room cleaners 1st class service all the way.
Cons: Gotta pay for parking.
10.0
Anonymous
Exceptional
07-10-2017
Awesome
Pros: Rooms were so clean and fresh.
Cons: The smell of the halls leading to the rooms.
8.8
Anonymous
Excellent
07-10-2017
Great place, bad pillows
Pros: Amazing rooms art and architecture
Cons: The pillows gave us neck pain
9.6
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: Clean and comfortable. Wonderfully located and great service. One of my new favorite places to getaway to!
Cons:
7.1
Anonymous
Good
07-09-2017
Nice place specially with proximity...
Pros: Average
Cons: Flexibility in check in and check out timings
Quite rooms
Orthopaedic mattress
Avoiding house keeping noise in the morning
Warm food throughout the night
8.3
Anonymous
Very Good
07-06-2017
Convenient Airport Hotel
Pros: close to the airport and just a minute away from the fashion outlet shopping mall.
Nice choice of restaurants in the closer area.
Airport shuttle for free every 15 minutes.
Just next to a park -> great for running!
Late check out time.
Nice breakfast.
Cons: No free drinking water in the rooms
10.0
Anonymous
Exceptional
07-06-2017
Stunning room!
Pros: Beautiful room and bathroom! The bed was very comfortable.
Cons:
10.0
Anonymous
Exceptional
07-05-2017
Exceptional
Pros: Was very quiet. Very respectful people. And the service was amazing
Cons:
6.3
Anonymous
Pleasant
07-04-2017
Great hotel, hard beds!
Pros: Nice location and clean rooms. Staff are friendly and accommodating. When the air was broke they moved us to a new room quickly and easily.
Cons: Horrible beds! They are too firm and only have a thin mattress pad. I was unable to sleep due to hip pain. Hotels need to accommodate many body types and a more medium mattress does a better job at such.
10.0
Anonymous
Exceptional
07-04-2017
Highly Recommended!!!
Pros: The hotel is fabulous and clean. My room was beautiful and comfortable!
Cons: That there was no refrigerator.
7.1
Anonymous
Good
07-03-2017
Good
Pros:
Cons: Parking bad and expansive
10.0
Anonymous
Exceptional
07-03-2017
Exceptional
Pros: Clean. Very nice staff.
Cons: Pillows were small and fridge was,stocked. No room for storage.
10.0
Anonymous
Exceptional
07-03-2017
Wonderful Hotel
Pros: I loved how the staff was so friendly and helpful both in the hotel and the restaurant
Cons:
8.8
Anonymous
Excellent
06-27-2017
Fabulous
Pros:
Cons: When I requested to extend my stay the lady on reception was so unhelpful and rude. All the other staff were so nice . We didn't stay longer and we would have stayed for 4 more nights !!
10.0
Anonymous
Exceptional
06-22-2017
Nice!
Pros: The room was awesome! Very nice and clean.
Cons: Parking in the hotel garage was expensive
9.2
Anonymous
Wonderful
06-21-2017
Great hotel terrible bathroom sinks
Pros: Great location.
Cons: The bathrooms. Very modern style but the site know was very small with zero counter space around it. It really functionality and quite honestly was frustrating to use. Unfortunately it will be a deciding factor for mexample when I look at future hotel stays.
9.2
Anonymous
Wonderful
06-20-2017
Great Airport location
Pros: Pillows suck but they do at all hotels so that is just a given
Cons:
9.2
Anonymous
Wonderful
06-19-2017
Great Hotel nearby the airport
Pros: Great place to stay, the bed was amazing.
Cons: It should include breakfast or a discount to have breakfast in the Hotel.
10.0
Anonymous
Exceptional
06-19-2017
Great stay if you're visiting...
Pros: The king size was very comfortable, rooms were very clean, and room service was quick. I would stay here again.
Cons: Adding a pool would make it perfect.
10.0
Anonymous
Exceptional
06-19-2017
10/10 great stop over
Pros: Clean, modern and great staff
Cons:
10.0
Anonymous
Exceptional
06-19-2017
Excellent
Pros: Loved all the modern features of the hotel and room. Comfortable beds and big tv
Cons: Would have liked an in room refrigerator and microwave
2.5
Anonymous
Poor
06-18-2017
Pissed off & ruined birthday...
Pros: Absolutely pissed off that I was charged for parking. Guest should beallowed to park for free. This Is Very upsetting And I Am appauled Thatthis information was not provided to me at the beginning of my check in.The only thing I was offered was an in an out pass. Why would someonewant to stay in the facility and pay $36 a day for parking. My birthdayhas just being ruined thank to Lowes Hotel.
Cons: Absolutely pissed off that I was charged for parking. Guest should beallowed to park for free. This Is Very upsetting And I Am appauled Thatthis information was not provided to me at the beginning of my check in.The only thing I was offered was an in an out pass. Why would someonewant to stay in the facility and pay $36 a day for parking. My birthdayhas just being ruined thank to Lowes Hotel.
5.4
Anonymous
Fair
06-14-2017
Passable
Pros: Easy check out.
Cons: It was way too hot in the room, even when the thermostat was at the lowest temperature. Also, it was difficult to access the wifi.
10.0
Anonymous
Exceptional
06-13-2017
Wonderful stay. Room was gorgeous...
Pros: Option of texting the front desk was new for me but very convenient. The staff was very friendly and helpful. Extended our check out time free of charge as a courtesy. Room was gorgeous and very clean.
Cons: Thermostat read 65°F but didn't feel cool enough overnight.
10.0
Anonymous
Exceptional
06-05-2017
Exceptional
Pros: The art is amazing! If staying after a flight it's nice to wander the halls and look at the curated pieces. The staff is very friendly and helpful. The onsite restaurant has great food! The avocado tacos are fabulous. Their app is great for contacting the desk for more towels or coffee. Definitely coming back.
Cons:
9.2
Anonymous
Wonderful
06-03-2017
Good Hotel, Great Location
Pros: Large room with a view.
Cons: Some of the cabinetry and granite looked stained or faded/run down.
10.0
Anonymous
Exceptional
06-03-2017
Great Dog Friendly Hotel!
Pros: Amazing! Friendly Staff and Great Room.
Cons: Nothing.
6.7
Anonymous
Pleasant
05-31-2017
booking.com miss advertised he room.
Pros: The room was very clean and nice for 2 people or at mos 3.
Cons: I was very unhappy with booking.com with their miss advertisement.
When we searched the room , we looked for two queen bed through booking.com as we are a family of 4 (Two adults and two teen age kids)
I went all the way through the payment process thinking I will get two queen beds but the confirmation said two double beds, and the last cancellation date limit was two days before I even booked the hotel.
Saying all that the hotel staff did try to accommodate for the difference by adding another bed but I considered that a miss advertisement from Booking.com side.
Wifi was free for 3 people! There was no free parking, actually it was $26 dollars a day and tax was not included as it said in my confirmation!!
9.6
Anonymous
Exceptional
05-31-2017
Great!
Pros: Modern hotel with a great view of Chicago in the distance.
;detailController.handleFacebook('SEO','Loews Chicago OHare Hotel', '175007', 'ACCOMMODATION', '4', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/175007H1.jpg', 'Rosemont', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Loews Chicago OHare Hotel', '175007', 'ACCOMMODATION', '4', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/175007H1.jpg', 'Rosemont', '', '', '', '');){kind=link}
