This hotel has good-size guest rooms with comfortable recliners and contemporary décor. Be sure to request kitchen utensils, pots and plates at check-in, as they are not provided in the room.
Smoke free premises. 137 efficiencies. 3 stories, interior corridors. Accessibility (Call).
I-90 exit Roselle Rd, 0.8 mi s, then just e. Located in a busy corporate area. 51 E State Pkwy 60173.
Room Amenities
refrigerators, microwaves, wireless Internet.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Pleasant
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: nice staff
Cons: rooms were ok
8.0
Anonymous
Very Good
08-11-2017
Pros: For the second time I checked in much better room given to me.
Cons: Room is dirty.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Next to trash room that really smelled
7.0
Anonymous
Good
08-11-2017
Pros: Met expectations
Cons: Bathroom wasn't real clean. Hair left over and mold in tub grouting. They had no tops for coffee cups. No guide for TV.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and front desk was nice & friendly
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: N/A
Cons: Someone attempted to bust down the door while I was showering. I have video and police report of incident. Desk clerk could only apologize for the incident stating she didn't know I had a late checkout. By law you cannot break into a room you call police.
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: The heater was not working in the room and the man working the front desk was very rude and did not seem to care about our concerns.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The room was not clean. For a cheap price I expected that it would be a little run down. But there was a pasta noodle stuck to the wall in the kitchen area. Just very nasty.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: It was dirty mold in the bath tub very old bed very lumpy uncomfortable.it sucked never will go n Back no matter how cheap it is. Even free.....
10.0
Anonymous
Exceptional
08-11-2017
Pros: Always clean and the Hotel Employee at the front desk is AMAZING! He is always friendly and smiling!!
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: Nothing
Cons: Staff was very rude . Toilet overflowed and asked for maintenance and theu said thry dont wotk that day they sent me a plungerand some gloves after 1 hour of complaining to do it my self i will never go bacm there even for free .
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: They said they serve breakfast. But granola bars and coffee is not breakfast. They did not mention that they dont do room service daily. Whne asked for change of the room, I got denied.
2.0
Anonymous
Poor
08-11-2017
Pros: Nothing
Cons: One of worst experience with hotels I stayed . The check-in time was 3pm. But I didn't get my first room till 4pm and I got my 2nd room only at 5 pm and both rooms were given at different floors. In middle of the night, the fire alarm triggered in some ro
7.0
Anonymous
Good
08-11-2017
Pros: location
Cons: hotel air conditioner was leaking and carpet got wet and was smelling
1.0
Anonymous
Very Poor
08-11-2017
Pros: nothing
Cons: everything
9.0
Anonymous
Wonderful
08-11-2017
Pros: Renovation and cleanliness of rooms.The front desk staff are courteous and friendly.
Cons: There are no issues to report at this time
2.0
Anonymous
Poor
08-11-2017
Pros:
Cons: It wads non- smoming room. But, I could not sleep because of smell of smoking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room, amenities, and hospitality
Cons: No issues at this time
5.0
Anonymous
Fair
08-11-2017
Pros: The corner room was pretty big. I liked that it hada lot of room.
Cons: I've stayed at this hotel multiple times and each time I've stayed there's been a problem with the cleanliness. This last stay was not that good. Firt room I was given had a bunch of cat hair on the chair and too much more to explain here.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk staff are always professional, courteous, and accessible. The bed is very comfortable and the fridge, microwave, stove are convenient amenities.
Cons: No issues at this time
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was very clean and organized. The room had a kitchen in it which could be really useful for an extended stay.
Cons: I do not think so!
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: broken shower, refrigerator freezer door leaking cold air. sheets had burns and stains.
4.0
Anonymous
Disappointing
08-11-2017
Pros: I like that they have smoking rooms, very convenient. I like that it didn't smell like a smoking room. Love the location, close to everything.
Cons: Certain staff was rude when we asked questions. Rooms were dirty, strands of hair on the bathroom door. Looked dingy. Beds were really uncomfortable. The bed linen was thin and rough feeling. Overall, not clean.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Staff was friendly
Cons: Yes toilet was broken and wouldn't flush. There was a constant knocking if sound I was sure where it was coming from but it was annoying and I couldnt sleep
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendliness of staff
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Close to highways
Cons: My room smelled very bad because they just payed mulch outside the room window and there was long black hair all over the shower
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly and helpful staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: Room description did not meet reality. Expected at least a double bed. Rooms only had single. We were unable to stay there. Also, hotel was filthy.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Second time I stayed at this hotel and I had gotten sick in the room both times I'm pretty sure they need to change the filters on their AC units because I only felt better when it was off.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was nice, clean and well maintained.
Cons: The staff was not very friendly. There was a false fire alarm at 3am and not one staff memeber assisted with any information nor was I compensated for the time we were outside waiting. Instead I had a rude maid service tell me sorry for the inconvenience.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff is excellent!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location and clean room.
Cons: Yes, it was nice to have a full kitchen but unfortunately there were no cooking utensils, silverware, plates, cups etc. It us advertised that all rooms are equipped with these accessories nationwide, however mine had none of those things.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff is wonderful!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff is exceptional
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff is fantastic!
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: You have promissed that more I stay less I pay. But, in real life more I stay the more you rase your price. I am moving out today if you charging more than $---.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Not a bad place as far as Extended Stay of America go but good Lord get some valet carts that work
Cons:
6.7
Anonymous
Pleasant
08-13-2017
ok.
Pros: Easy to find off the interstate, lots of restaurant options around but you must have a car. hotel was fine, very basic but clean and bed was comfy. hotel staff was pleasant. the area is good for a place to sleep but not much more.
Cons: The 'breakfast' consisted of one pot of coffee, some instant oatmeal packets without hot water or bowls/utensils and pre-packaged granola bars and muffins. they called it 'grab and go breakfast' and was not what we were expecting when we booked with 'breakfast included'.
9.2
Anonymous
Wonderful
08-08-2017
Superb
Pros: Convenient location. Quiet.
Cons: Was surprised that there was no maid service during the three nights we were there. I'm assuming that's why the rooms were so reasonable.
8.3
Anonymous
Very Good
08-07-2017
1 night stay with kids
Pros: The staff was very friendly and attentive. Location was perfect for us. Staff took care of a reservation mix up.
Cons: Grab and go breakfast was not the greatest. Small muffins and single pack granola bars, oatmeal packets but no bowls. Some fruit would have helped :) Our reservation got mixed up but they took care of us.
7.5
Anonymous
Good
08-07-2017
Good
Pros:
Cons: That room service didn't come everyday to bring clean towels and clean sheets and also the breakfast was suppose to be a continental one and all it was, was a muffin and coffee
4.6
Anonymous
Disappointing
08-07-2017
I will never go back...
Pros: Only thing good about it was a place to sleep.
Cons: The service sucked, the sheets were dirty, it was supposed to be smoke free but you could smell smoke in the bathroom. the breakfast included was a rip off, it wasn't breakfast it was muffins.
9.2
Anonymous
Wonderful
08-05-2017
Easy in and out and...
Pros: Fresh and clean & quiet. Close to where I needed to be.
Cons:
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros: The beds where very comfy. The service was amazing very potience staff and when our van was getting fixed they looked after our lugagage until we were done.
Cons:
7.5
Anonymous
Good
08-02-2017
Got a good nights rest!!!!
Pros: I was hoping for a breakfast bar with hot choices.I guess we chose the wrong spot for that. Also we were not told upon check in that there were no supplies in the kitchen. Had to wait a while to get them because it was apparent that the front desk attendant was responsible for everything.
Cons:
10.0
Anonymous
Exceptional
08-01-2017
I would visit again
Pros: Room was available asap
Cons: N/a
8.8
Anonymous
Excellent
07-24-2017
Fabulous
Pros:
Cons: I didn't like that they don't have a pool, or an ice machine. Other than that my overall stay was great!
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