Holiday Inn Express & Suites

AAA Inspector Rating
3396 Green Mount Crossing Dr
Shiloh, IL 62269- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath3.0
Public Areas2.9
AAA Inspector Notes
This property offers comfortable suites featuring two televisions and space for families who want more room to spread out. A manager's reception is provided on Wednesday evenings. Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 16, just s, then 0.3 mi e. 3396 Green Mount Crossing Dr 62269.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 5 guests
Showing reviews 1 - 5 of 36
4.0
Verified Hotel Guest
Disappointing
Business Traveler
04-13-2018
The hot tub when turned on the jet bubbled over. The outside lounge chairs were very dirty. The lights in the hotel room were very dim. No matter how many lights on in the room it still was very low lighting - same in the bathroom. No fan in the bathroom to let out excess steam. Overall, was not very satified with my stay.
Pros: The food was good and has a nice selection.
Cons: The pool was green in color - like the color of Mt. Dew. In the Bathroom there was a hair ball that was under the sink that was there when we checked in. On Wednesday evening there was only one staff memember and she was extremely busy.
9.0
Janet
Wonderful
Traveling as Couple
04-13-2018
Pros: Convenient and clean with great staff. Always helpful
Cons: Floor with smoking room smelled like a cigarettes. Staff moved us to another room without any problems. So not a big deal.
10.0
Donai
Exceptional
Traveling as Couple
04-13-2018
Pros: From the Moment we checked in, to the moment we checked out we were treated with respect and Kindness. Forgive me but I believe the lady who checked us in? She was amazing. She was one of the main reasons we had such a good stay!
Cons: I cannot complain about anything, even when our T.V was having issues it was promptly fixed and we were even given a treat for the issue, which was above and beyond what we expected! No complaints here!
7.0
Julie
Good
Traveling as Couple
04-13-2018
Pros: Staff was very friendly
Cons: No gravy ... just biscuits. Apparently the hotel only does gravy every other day????? Tub was wet and looked dirty. Furniture was old and scratched. Dinning area light fixture was filthy.
8.0
Terri
Very Good
Traveling as Couple
04-13-2018
Pros: Location is great
Cons: Not particularly
Showing reviews 1 - 5 of 36