Best Western Clearlake Plaza

AAA Inspector Rating
8.7
3440 E Clear Lake Ave
Springfield, IL 62702- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
The hotel's updated guest rooms feature high quality mattresses and bathrooms with polished granite vanities. Modernized public areas include the main lobby with a large community table for gathering. Smoke free premises. 45 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-55 exit 98B, just w. 3440 E Clear Lake Ave 62702.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 36 guests
Showing reviews 1 - 5 of 16
7.5
Anonymous
Good
young couple
09-22-2016
Pros: Front desk staff (especially Amy) very friendly and helpful
Cons: Too few tables in breakfast area
7.9
Kim
Good
family with older children
08-12-2016
Pros: the front desk people were not very friendly or helpful, but the cleaning staff were very friendly and helpful.
Cons:
6.3
Sarah
Pleasant
family with older children
07-21-2016
Pros: Thank goodness for free breakfast.
Cons: I didn't realize where the hotel was located. Seemed kind of isolated from shopping. Bed was a bit too soft. My husband says it felt like a hammock.
8.8
Anonymous
Excellent
family with older children
07-14-2016
Pros: Staff was amazing. Cleaning staff went above and beyond regular cleaning. They laid toiletries out on a towel nicely so nothing touched the counter, plugged in razor so it would be fully charged. Manager and staff also helped with a guest that had surgery. When asked where I could get a stamp and envelope the manager gave me one and directions to post office. Greated every morning and evening on arrival! Very pleased will stay again.
Cons: Could switch up hot breakfast choices.
7.1
Marlene
Good
mature couple
06-27-2016
Pros: The beds were nice, the hotel was close to the Zoo, and we could walk to K-Mart. There was 3 places close by to eat at.
Cons: There was NO wash clothes in the room, and there was only 3 big towels, and trash cans didn't have liners in them. The volume on the TV kept move up and down. The room was very small.
Showing reviews 1 - 5 of 16