This hotel has a spacious lobby and breakfast area with tall windows and wood accents. Guest rooms feature larger task tables, plush snow-white duvets and excellent quality mattresses. A complimentary guest reception with hot appetizers, beer and wine is offered Tuesday through Thursday.
83 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The ease of the whole process was very smooth and accurate!
Cons: Rented for 5 people and kept getting 4 towels and 3 wash towels! Lol! Other than feeling like I was hounding the staff for more linens, everything went very well! The bathroom door latch was a bit sticky as well, but wasn't a huge issue.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The staff was super friendly and very helpful. The room was clean, large and comfortable. There was nothing the breakfast didn't have. There is nothing negative I can say about this hotel.
Cons: No
10.0
David
Exceptional
Business Traveler
04-13-2018
Pros: The staff was amazing from check in to happy hours to breakfast.
Cons: No
7.0
Debra
Good
Solo Traveler
04-13-2018
Pros: The desk clerk who checked me in.
Cons: There were no pillowcases on 4 of the pillows when I arrived. Staff and the maintenance person helped me to get pillowcases.
Pros: Bedding was very comfortable. Breakfast choices and quality very good.
Cons: Nothing to do with the hotel or staff. But with another family staying at hotel. A father was not keeping his eyes on his kids at pool, the child vomited in the pool and instead of dad getting his child out and help cleaning it out, he sat there and we had to cut our family's fun short.
9.6
Debra
Exceptional
review category group of friends
03-08-2018
Very nice hotel. Would recommend...
Pros: Location
Cons: Shower was defective on the first morning and two of the three of us had cold showers. But, the staff had someone fix the issue.
9.2
Pamela
Wonderful
young couple
03-04-2018
Superb
Pros: real friendly staff during breakfast
Cons: No feather pillows
10.0
Anonymous
Exceptional
family with young children
02-20-2018
Will definitely be back...!!!!
Pros: It was very clean and the staff is polite and helpful.
Cons: The bathroom was a tad small then what you normally get at a Hampton, but we made do.
10.0
Molly
Exceptional
young couple
01-18-2018
Exceptional
Pros:
Cons:
9.6
David
Exceptional
young couple
01-16-2018
Haven from the nasty weather...
Pros: Great location, great breakfast, clean room.
Cons: Housekeeping did not arrive until 12:30; spent the morning in the lobby waiting. Ended up just asking for fresh towels & skipping the room cleaning as it was only 2 night stay.
8.8
Lindsay
Excellent
review category group of friends
01-10-2018
Fabulous
Pros: Breakfast was great, pool was great
Cons: When checking in or out I was never told about the extra $50 deposit that was going to be taken out of my account. I only noticed it when I checked my bank account and found it strange that the $50 charge was processed a day after the regular charge to my room. When checking out I was told a receipt would be emailed to me and it wasn’t. I called and asked about that and the $50 charge and was told again it would be emailed and I still haven’t received it. This is why I am rating staff low
10.0
Bobbi
Exceptional
family with young children
01-04-2018
The children had a great...
Pros: The king room was large, queen room was average but located close to the pool. Kids absolutely loved it. The staff was amazing! Every thing we needed we got
Cons: There really wasn't anything I didn't like
10.0
Florence
Exceptional
young couple
12-18-2017
Exceptional
Pros:
Cons:
10.0
Carole
Exceptional
family with young children
11-26-2017
great
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-21-2017
Exceptional
Pros:
Cons:
7.9
Cheryl
Good
family with young children
11-21-2017
Over all good.
Pros: We were pleased with everything about the breakfast. Thank you
Cons: Beds were not as good as we would of liked. Also pillows were very flat.
10.0
Tommylee8714
Exceptional
family with young children
11-19-2017
Exceptional
Pros:
Cons:
7.9
Merrill
Good
young couple
11-16-2017
Very good.
Pros: Good breakfast, overall the best accommodation on our 8-day trip.
Cons:
10.0
Nancy
Exceptional
review category group of friends
11-13-2017
My stay was very comfortable...
Pros: Room was very clean. Bed was comfortable. Friendly staff. Nice variety for breakfast.
Cons: No hot tub.
4.6
Holly
Disappointing
young couple
10-24-2017
Awful for
Pros: Never got a room. Didn't have my room despite a confirmation number. Blamed your company and said they weren't responsible. Didn't even help me find another room.
Cons:
7.1
Bob
Good
young couple
10-24-2017
Delightful!
Pros: Lobby and breakfast areas were very nice and comfortable.
Cons: The mattress wasn’t up to par with my last experience, too firm with little pillow topping. Woke up with a sore back after second night.
9.2
Shane
Wonderful
review category group of friends
10-18-2017
Good overall experience with zero...
Pros: Nice, new, clean facilities where friendly and helpful staff made the visit comfortable.
Cons:
7.5
Anonymous
Good
young couple
10-02-2017
Good
Pros: Convenient location. Noon check out.
Cons: No place to hang hand towlel or washcloths by separate sink area outside shower area.
10.0
David
Exceptional
solo traveller
09-30-2017
Exceptional
Pros:
Cons:
10.0
Bobby
Exceptional
young couple
09-17-2017
Exceptional
Pros: Everything!
Cons:
9.2
Dale
Wonderful
young couple
09-06-2017
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
solo traveller
08-30-2017
It was fine.
Pros: Did not eat at Inn during my stay.
Cons: N/a
10.0
Randall
Exceptional
family with young children
08-28-2017
Exceptional
Pros: Fantastic breakfast
Cons:
8.5
John
Excellent
young couple
08-26-2017
Very good
Pros:
Cons:
5.0
Ronald
Fair
young couple
08-23-2017
The closest hotel to the...
Pros: Cookie was ok. Room was large.
Cons: When checking in the desk clerk told us we could get a breakfast bag in the am (we were leaving at 5 am). In the morning the clerk said 'we don't do that on weekends'. This was on Monday morning. Saw a cockroach heading into the kitchen. Beds were too soft, pillows were too small. Neither a luxury boutique modern or design hotel.
Oh, and the location had a particular ambience, located next to the tractor store. But it WAS In rural Illinois (Springfield)
7.5
Bruce
Good
family with young children
08-23-2017
Good
Pros: Plenty of choices for breakfast.
Cons:
10.0
Evelyn
Exceptional
family with young children
08-22-2017
Very good
Pros: Hot breakfast
Cons: No free drinking water available. Very hit n humid.
10.0
Mark
Exceptional
family with young children
08-16-2017
Loved it!
Pros: This hotel is new, clean, and has a great breakfast. Book it!
Cons:
9.2
Mitch
Wonderful
family with young children
08-14-2017
Superb
Pros: The room was clean and the staff was friendly. Was at the hotel for a limited time but all accommodations were great.
Cons:
9.6
Dianne
Exceptional
young couple
08-07-2017
AWESOME!!!!!
Pros: Beds & pillows very comfy. Great breakfast!
Cons: Nothing
10.0
Deepa
Exceptional
family with young children
08-04-2017
Exceptional
Pros:
Cons:
7.5
Ben
Good
family with young children
07-31-2017
It was nice enjoyed it...
Pros: The breakfast was very good and hotel was clean
Cons: The pool was cloudy and dirty
4.2
Carrie
Disappointing
young couple
07-25-2017
Disappointed
Pros: Free parking
Cons: this hotel is not the standard of what a Hampton is. When I look for a brand it should meet the standards every location. Outside needed care garbage at entrance. Breakfast was over cooked and not many choices. Dirty hallways and elevators.the only redeeming point was Solomon and will they are so great.
10.0
Michael
Exceptional
young couple
07-23-2017
Nice place. Will definitely stay...
Pros: Food was hot and fresh. A good variety of foods.
Cons: Bed was a little too firm
9.6
Quentin
Exceptional
young couple
07-14-2017
Friendly staff, great rate, good...
Pros: The staff was extremely helpful and knowledgeable of the area. Rooms, commons area and halls were all kept very clean.
Cons: Facilities are starting to wear but not to the point of being unacceptable. I stayed at another hotel on this trip in the same condition but it was not nearly as clean. The pride the staff takes in their work is clearly evident.
10.0
Mary
Exceptional
family with young children
07-09-2017
Exceptional
Pros:
Cons:
10.0
Doug
Exceptional
solo traveller
07-07-2017
Exceptional
Pros:
Cons: Could NOT get a priced invoice. I need this for expense report. HELP.
9.6
Jeremy
Exceptional
family with young children
06-29-2017
Good facility, good staff, good...
Pros: Location, staff and facilities.
Cons: Check in took and held deposit for close to a week. Breakfast had a decent selection, could have had more options
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