Hampton Inn and Suites

AAA Inspector Rating
8.7
Wonderful
92 Guest Ratings
2300 Chuckwagon Dr
Springfield, IL 62711- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.9
Public Areas3.3
ARATED
AAA Inspector Notes
This hotel has a spacious lobby and breakfast area with tall windows and wood accents. Guest rooms feature larger task tables, plush snow-white duvets and excellent quality mattresses. A complimentary guest reception with hot appetizers, beer and wine is offered Tuesday through Thursday. 83 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-72 exit 93, 0.5 mi s to Prairie Crossing Dr, then 0.6 mi e. Located in a quiet commercial area. 2300 Chuckwagon Dr 62711.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 92 guests
Showing reviews 1 - 5 of 50
10.0
Jeffery
Exceptional
Family with Teens
01-12-2018
Pros: The room itself, and the staff at the front desk. Very helpful and courteous.
Cons: I thought the gravy for the biscuits was awful. Very salty, and my wife and daughter noticed that the yoke of the hard boiled eggs were sour.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
01-12-2018
Pros: Very friendly staff & well-kept facility
Cons:
7.0
Debra
Good
Solo Traveler
01-12-2018
Pros: The desk clerk who checked me in.
Cons: There were no pillowcases on 4 of the pillows when I arrived. Staff and the maintenance person helped me to get pillowcases.
8.8
Lindsay
Excellent
review category group of friends
01-10-2018
Fabulous
Pros: Breakfast was great, pool was great
Cons: When checking in or out I was never told about the extra $50 deposit that was going to be taken out of my account. I only noticed it when I checked my bank account and found it strange that the $50 charge was processed a day after the regular charge to my room. When checking out I was told a receipt would be emailed to me and it wasn’t. I called and asked about that and the $50 charge and was told again it would be emailed and I still haven’t received it. This is why I am rating staff low
10.0
Bobbi
Exceptional
family with young children
01-04-2018
The children had a great...
Pros: The king room was large, queen room was average but located close to the pool. Kids absolutely loved it. The staff was amazing! Every thing we needed we got
Cons: There really wasn't anything I didn't like
Showing reviews 1 - 5 of 50