Best Western Inn of St. Charles

AAA Inspector Rating
8.7
Very Good
101 Guest Ratings
1635 E Main St
St. Charles, IL 60174- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.6
Bath2.6
Public Areas2.2
AAA Inspector Notes
This traditional motel provides a large and well-equipped exercise room. The guest rooms offer pure white bed linens and in the bathrooms, polished granite countertops and shower surrounds. If you need more space, ask for a room in the executive wing of the hotel which features large guest rooms and more amenities that are geared toward business travelers. 52 units. 2 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On SR 64, 0.5 mi e of SR 25. Located in a busy commercial area. 1635 E Main St 60174.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 101 guests
Showing reviews 1 - 5 of 50
4.8
Verified AAA Guest
Disappointing
Family w/Children
08-03-2017
We had stayed there before but this year were put into a smoke filled room. The manager who indicated we were on a discount plan refused to Mose us so we spent 7 days in a most unhealthy environment.In the future when we make our yearly one-week stay in St. Charles we will find a different place to stay.
Pros: Location ideal for us.
Cons: Attitude of manager.
4.4
Verified AAA Guest
Disappointing
Family w/Children
08-01-2017
Unfriendly manager. Given a room that reeked with smoke and they refused to move us to another room of same quality. Manager seemed to resent the fact that we had the AAA discount.
Pros: Location excellent for us.
Cons: Attitude of manager and forced to stay in smoke filled room which was supposed to be smoke free.
10.0
Roberta
Exceptional
solo traveller
11-20-2017
Great, much better than the...
Pros: People friendly, room was VERY clean.
Cons: Parking was a hassle, large utility trucks taking two spots, really wasn’t the fault of the motel. Has to squeeze into a spot.
4.0
Verified Hotel Guest
Disappointing
Business Traveler
11-17-2017
Pros: Staff very attentive.
Cons: This is not a hotel. It is a motel that the door opens to the parking lot. Very old. New furniture, but the walls are patched and even with a fresh coat of paint, looks run down. I stayed at this place 10 to 15 years ago and wasn't impressed.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
11-17-2017
Pros: bed was comfy
Cons: lighting and noise level of the heat/cooling.
Showing reviews 1 - 5 of 50