Country Inn & Suites By Carlson

AAA Inspector Rating
155 38th Ave
St. Charles, IL 60174- Map It
Photos
X
AAA Inspector Notes
Impressive oversize guest rooms with marble-topped desks and spacious bathrooms are featured at this hotel. If you need a larger room, request a suite which is also equipped with a pull-out sofa. 83 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On SR 64, 3.1 mi w of SR 59. Located in a busy commercial area. 155 38th Ave 60174.
Pool
heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 111 guests
Showing reviews 1 - 5 of 50
3.8
Erika
Poor
review category group of friends
09-19-2016
Pros: The St. Charles area was nice.
Cons: Changed per policy, dog had to sleep in the car- greatly upset us. Hotel under a construction- place was dusty, room half finished, danger sign right outside door.
5.8
Rennetta
Okay
family with young children
08-29-2016
Pros: Kind staff, room was clean.
Cons: We were not warned that the pool was out of order. I had two excited children in bathing suits, only to find that the pool was full of construction equipment. No blanket or pillow for pull out bed, remote did not work, even after a trip to the front desk.
10.0
Maria
Exceptional
family with young children
08-24-2016
Pros: Everything!!!!
Cons:
5.4
Karate
Fair
family with older children
08-24-2016
Pros: The front desk staff were extremely friendly and helpful. It's a fairly quiet location and not very far from restaurants and stores. I have traveled quite extensively and I would have to say this hotel has a very good continental breakfast that is free.
Cons: Honestly, we were disappointed. The hotel is currently undergoing major renovations and we were not told this by Booking.com. Our room had a wet rug by the air conditioner and the ceiling fan didn't work. They did give us a new room without any fuss. The pool and Jacuzzi were out of order due to repairs. The staff was great and once the renovations are complete I am sure this will be a great place to stay.
2.9
Marie
Poor
mature couple
08-22-2016
Pros:
Cons: This Hotel should not be offered on line It is under complete construction. The lobby as well as the hallways are all ripped up with ply board The dust smell by morning was over welming I would like my money back as by morning I was congested.
Showing reviews 1 - 5 of 50