Pheasant Run Resort

AAA Inspector Rating
4051 E Main St
St. Charles, IL 60174- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath2.6
Public Areas3.5
AAA Inspector Notes
On the edge of town, this huge resort features extensive conference facilities and some common areas resembling Bourbon Street. The guest rooms are all large with premium-grade mattresses. Try the ice cream parlor for a yummy treat during your stay. When the weather permits, the resort allows guests to prepare s'mores at their fire pit on the weekends. Smoke free premises. 293 units. 2-16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
On SR 64, 2.4 mi w of SR 59. Located in a quiet commercial area. 4051 E Main St 60174.
Pool
heated outdoor, heated indoor.
Dining & Entertainment
2 restaurants, also, Harvest, see separate listing, full bar, nightclub.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
sauna, hot tub, regulation golf, tennis, ice skating, recreation programs, game room, exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 4 mi.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 121 guests
Showing reviews 1 - 5 of 50
9.0
Joy
Wonderful
Family with Teens
10-20-2017
Pros: The location was great. If we had stayed a little longer, we would have like to have explored the property.
Cons: The only thing we had a problem with was that the air conditioning in the room didn't work well.
3.0
Verified Hotel Guest
Poor
Family with Young Children
10-20-2017
Pros: We had a room in the Tower that was lovely. Pools were great.
Cons: We extended our stay by one day and had to move to another room near the golf course. The room smelled, there was no hot water, coffee maker didn't work and there was no wi-fi. When I told the front desk clerk was indifferent said "sorry" and that was it.
10.0
Robt
Exceptional
Solo Traveler
10-20-2017
Pros: Location was perfect for my outing. Staff was very accommodating.
Cons:
4.0
Anita
Disappointing
Business Traveler
10-20-2017
Pros: A lot of amenities, pools were great, a lot of things to do.
Cons: It's far to your room, if you are in the tower, you have about a block or more to cart you things. There is a policy about not having even a small cooler out on the deck or by the fire pit area and they don't say it nicely.
3.0
Joseph
Poor
10-20-2017
Pros: Sorry, but not a thing!!!
Cons: Waited 15mins in line to get checked in, most hotels check-in is 3o'clock,there's 4o'clock. Reserved 2rooms, got 1st room at 5:15pm the 2nd room about 6 o'clock. Was charged $13.26 extra per room, $75 charge on card per room ,two day to get money back!
Showing reviews 1 - 5 of 50