Country Inn & Suites By Carlson

AAA Inspector Rating
8.7
Very Good
61 Guest Ratings
1100 33rd St
Zion, IL 60099- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath2.7
Public Areas3.1
AAA Inspector Notes
The spaciousness of the guest units and the elegant bed coverings quickly catch your eye upon entry into the rooms at this handsome hotel. Every guest bathroom is oversize. This hotel has an excellent relationship with the local cancer treatment hospital. Smoke free premises. 66 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Sheridan Rd, 1.4 mi s of SR 173. 1100 33rd St 60099.
Pool
heated indoor.
Dining & Entertainment
nearby.
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 61 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: Early check in was nice
Cons: Beds were hard.
5.4
Anonymous
Fair
08-12-2017
The kids had fun but...
Pros: Enjoyed the pool with the kids. Altho they had a guest who was letting family or friends in who were not guests. They were loud.
Cons: The toilet clogged but got unclogged before anyone even got to our room to fix it. Their shower curtain was not a waterproof one which ended up soaking the floor.
9.6
Anonymous
Exceptional
08-12-2017
We loved our stay and...
Pros: The staff was fantastic. Every person we met made us feel like we were staying at a friend's house. The room was huge and clean. Many patients from the Cancer Treatment Center but clearly the staff makes their recovery a priority.
Cons: The fan in the bathroom didn't work which was really only a problem when my girlfriend was in the shower and I was trying to get ready myself to go out for the night. Also not enough outlets. We both use sleep machines and needed to charge cell phones and all of the outlets seemed to be hidden behind furniture. We were able to get an extension cord from the front desk though so that helped.
5.5
Anonymous
Okay
08-07-2017
It wasn't worth the price...
Pros: Location is great.. And the eggs were fluffy, but that's about the only nice thing I can say about the breakfast. Staff at the front desk was great!
Cons: Very disappointed in the breakfast... minimal choices and had I had time, would have had to wait almost 15 minutes for one of the 2 choices to be available, and this was at 8:45am. The tables hadn't been wiped off from previous people, and table was quite sticky. Never did see anyone wiping a table or chairs off. We were told the first day the pool was open until 10 and then 10-midnight for adults only. Our 2nd night we went down to the pool and it was locked. No sign explaining why. Went to desk and were told there was a problem with a light in the pool. Very disappointed. The ice machine on our floor ( first floor) was out of order, so had to go to the 2nd floor. That was our whole point of staying on the first floor... so we wouldn't have to go up in the elevators. They are in the process of remodeling ( carpeting, paint) so that is good but very disappointed we had to pay full price ($130+)and not get to use the pool... ice machine... and ended up having to stop to get breakfast elsewhere. Will probably give it one more try next year and hopefully they will have things fixed and remodeled. Really like the location as it's very close to where we go for a family reunion in Wisconsin. Hope it's better next year, or we'll have to find somewhere else
4.2
Anonymous
Disappointing
08-02-2017
I was disappointed with my...
Pros: The staff was helpful
Cons: The hotel is tired and dirty. The breakfast hours start too late.
Showing reviews 1 - 5 of 50