Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
A friendly staff is welcoming to guests. Travelers can spread out in spacious rooms, all equipped with a separate living area complete with a pull-out sleeper sofa as well as pod style coffeemakers.
Smoke free premises. 70 units. 3 stories, interior corridors.
Pros: Great location to meet our itinerary. Good location for shopping, etc.
Cons: n/a
9.0
Anonymous
Wonderful
07-21-2017
Pros:
Cons: We were on highway Interstate 74 side and the truck traffic noise was very noticeable. Probably should ask for room on parking lot side
8.0
Anonymous
Very Good
07-21-2017
Pros: My kids were happy to have an indoor pool! Many in the Indy area (in this price range) were outdoors or didn't have one. The breakfast was good and satisfying.
Cons: It could use an update, but otherwise it was just fine for our needs.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The room was much nicer than expected given the price paid. The pool was also very nice.
Cons: Lack of pool towels.
6.0
Anonymous
Pleasant
07-21-2017
Pros:
Cons: Yes, the highway was right out side the room and it was loud with traffic noises.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Location was excellent. Staff was very helpful and everything was very clean.
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: Easy, friendly, efficient, great breakfast
Cons: No!
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: Breakfast was amazing! Rooms were SOOO CLEAN
Cons:
8.8
Anonymous
Excellent
06-21-2017
Will continue to stay at...
Pros: Like having a couch on which to chill; enjoy the lemon water.
Cons: Elevator is extra slow.
10.0
Anonymous
Exceptional
06-08-2017
Will be staying again.
Pros: Staff was friendly, location was convenient, hotel was clean and orderly.
Cons: There was a noise in the room that sounded like someone snoring. Since it continued 12 hours later, we suspect it was mechanical. None the less, it didn't hinder sleep and we didn't hear it over the TV.
10.0
Anonymous
Exceptional
04-23-2017
Exceptional
Pros: The staff was great and made me feel at home. The rooms were clean and fresh and very quiet. Great stay
Cons:
10.0
Anonymous
Exceptional
03-20-2017
Exceptional
Pros: Get location and friendly staff!
Cons:
8.8
Anonymous
Excellent
03-14-2017
Fabulous
Pros: Very nice hotel , I Will use them again
Cons:
9.6
Anonymous
Exceptional
02-27-2017
friendly efficient but a little...
Pros: efficient friendly staff
Cons: little loud due to freeway noise
7.5
Anonymous
Good
01-25-2017
Good
Pros:
Cons: Too much noise from the interstate.
8.3
Anonymous
Very Good
01-21-2017
Great staff
Pros: Staff very accommodating
Cons: Road noise
10.0
Anonymous
Exceptional
01-13-2017
Excellent stay
Pros: Very clean. Nice breakfast. Entire hotel was well maintained. An overall excellent stay.
Cons:
10.0
Anonymous
Exceptional
01-09-2017
Perfect getaway
Pros: I ended up getting off work early the staff at the hotel assisted me in adding a night and making sure I wouldn't have to switch rooms. I loved the hot tub/jacuzzi. I will say the night I showed up was less expensive than what I ended up with from booking not sure if that was because we arrived 11pm or not
Cons: Not being able to smoke but that's almost everywhere now
9.2
Anonymous
Wonderful
01-03-2017
Definitely a place to stay.
Pros: Ken was super and very attentive. All other staff very friendly and helpful.
Cons: Mattress was very very firm (no give). Difficult to sleep on.
7.9
Anonymous
Good
01-03-2017
Great location and reasonably priced
Pros: Location, very pleasant front desk manager (Ken)
Cons: I had to leave the pool area because it was extremely noisy and the smell of chlorine/chemicals was overwhelming.
10.0
Anonymous
Exceptional
12-08-2016
Very enjoyable.
Pros: Bed was very comfortable and the person who checked us in, Ken, was superb. He got us a reservation for dinner at a restaurant near by that included a free appetizer.
Cons: Nothing
7.5
Anonymous
Good
11-12-2016
Good
Pros: Friendly staff! Good location. Room somewhat small. So far happy with the choice though.
Cons:
9.2
Anonymous
Wonderful
11-07-2016
A good place to spend...
Pros: The room was clean, bed was great and there were plenty of towels.
Cons: The highway noise was constant.
9.2
Anonymous
Wonderful
10-24-2016
Superb
Pros: The beds were very comfortable. Room was a nice size. The breakfast was great. Was great they had decaf tea bags! Will definitely stay there again when in the area.
Cons:
6.7
Anonymous
Pleasant
10-18-2016
Pleasant
Pros: The facility looked well cared for overall.
Cons: The extremely slow elevator.
Since the facility is so close to the interstate, it needs better insulated windows to block out the highway noise to allow patrons to sleep!
3.8
Anonymous
Poor
10-17-2016
Did not live up to...
Pros:
Cons: The traffic outside on the freeway was very audible so it was hard to fall asleep. The toilet had extremely low pressure & it never flushed properly during our stay. Toilet paper was building up in the toilet.
9.6
Anonymous
Exceptional
10-11-2016
We'd definitely stay here again
Pros: The evening clerk, Ken, was very welcoming, friendly and helpful. We were very pleased with the clean condition of the bedroom and the nice large bathroom. The beds were quite comfortable. Breakfast was tasty. Although we didn't have time to use them, the pool area and workout room were very clean.
Cons: Check in time starts at 3:00. We first arrived around 3:30 and our room was not yet available. We were able to get our room key, so we went out for a meal while the room was cleaned and were able to settle in when we got back. It was not a problem for us (3 adults) but could have been more of an inconvenience for a family with young children.
9.2
Anonymous
Wonderful
10-02-2016
If you can tune out...
Pros: Very clean, comfortable and the breakfast was great!
Cons: The notice from the traffic was just terrible. Slept very little due to the excessive notice of the truck traffic.
8.3
Anonymous
Very Good
08-23-2016
Pleasant
Pros: The pool was a nice size for the kids.
Cons: We forgot to tell the desk but we found a few ants on our nightstand.
10.0
Anonymous
Exceptional
08-23-2016
Good place to Stsy
Pros: It was comfortable and quiet.
The complimentary breakfast was quite good. Much better than its equivalent at other hotels
Cons: Would have preferred being on the first floor.
8.3
Anonymous
Very Good
08-14-2016
An ice place to rest.
Pros: The variety of breakfast items was great!
Cons:
10.0
Anonymous
Exceptional
07-20-2016
Very satisfying stay
Pros: Everything was great - the free breakfast was beyond good. We were expecting lite fare but were pleasantly surprised at the variety of hot and cold foods.
Cons: When booking on booking.com the photo showed a king suite with an in suite soaking tub - however, upon arrival that was not the case and there were no rooms available with the tub. Disappointed:(
7.5
Anonymous
Good
07-19-2016
Nice location close to Interstate
Pros: Convenient location off interstate & nearby to shopping/restaurants, nice room and newer hotel.
Cons:
10.0
Anonymous
Exceptional
07-19-2016
I frequent Indy and this...
Pros: Everything is great best bang for the buck by far!! And the manager Alan is a solid guy
Cons:
10.0
Anonymous
Exceptional
07-10-2016
So glad I stayed there!
Pros: Quiet. No hassles
Cons:
9.6
Anonymous
Exceptional
07-03-2016
One of the best Comfort...
Pros: Bed was comfy. Room was very clean. Staff at check in was super helpful!
Cons:
10.0
Anonymous
Exceptional
06-26-2016
Exceptional
Pros: Cleaning staff
Cons:
5.4
Anonymous
Fair
06-15-2016
Displeased
Pros: Closeness to the track
Cons: The managers way he spoke to me mistaking me with someone else I black and have hair down my back and he spoke with a bald head black guy when I told him it wasn't me he said he didn't care who it was ... talked crazy to me as if I was a kid and when I spoke back to confront him he walked away from me like I wasn't anything
9.2
Anonymous
Wonderful
06-06-2016
Good value for the money.
Pros: Comfortable room temperature on arrival -- often hotels allow rooms to become overheated when not occupied.
Cons:
10.0
Anonymous
Exceptional
06-05-2016
Exceptional
Pros: Clean and quiet.
Cons:
7.9
Anonymous
Good
05-22-2016
Good
Pros: Nice clean hotel.
Cons: Noisy -next to interstate.
7.9
Anonymous
Good
05-15-2016
Comfortable Stay At Comfort Suites
Pros: Very good attention to the customer needs by the staff.
Cons: Traffic noise from the interstate highway was disturbing.
9.6
Anonymous
Exceptional
05-15-2016
We enjoyed our stay!
Pros: The hostess in charge of the breakfast was so friendly and helpful!
The front desk personnel were also very accommodating!!
Cons:
8.8
Anonymous
Excellent
03-12-2016
Will stay again great location!
Pros:
Cons: Dan could have been friendlier upon entering. Waited at desk for him to come out over 5 minutes. I had asked for a top floor room he said I done have one. I said but I reserved one he again said I done have one! I said please ck then he said are you just 1 night? I have tonight but full rest of the week. I said ok . I am being billed on my card for more than I was quoted and on my paper bill. Please check on this please. Dan should get another job if he doesn't like people.
Will stay again like the hotel and the location is great.
9.2
Anonymous
Wonderful
03-12-2016
Superb
Pros: Extremely clean!!
Cons:
9.6
Anonymous
Exceptional
03-09-2016
Look forward to a return!
Pros: Loved the beds, so comfortable. Room was clean and didn't look like it had "shady" make overs like so many hotels do. And the price was amazing! Hot breakfast with different options both days we were there. Right in the middle of everything in town. Couldn't ask for more.
Cons: Other then the sounds the elevator made, it never stopped working, but sounded like it needed a tune up or a once over by an elevator specialist.
9.2
Anonymous
Wonderful
02-20-2016
brownsburg, inn
Pros: the staff was accomidating
Cons:
10.0
Anonymous
Exceptional
02-03-2016
A comfortable and cheery motel.
Pros: The location just outside of Indianapolis. The staff was friendly and helpful in answering questions we had about local restaurants.
Cons: A hot tub would have been nice.
9.2
Anonymous
Wonderful
02-02-2016
Overall good stay.
Pros: Nice rooms. Our night clerk, Dan, was very helpful and kind to us. We had arrived late and tired. He went out of his way to help us with our questions and needs.
Cons: We did not have time to use the pool area. : (
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