Nestled in a wooded area, this hotel offers nicely appointed guest rooms designed for both business and leisure travelers alike with plush white duvets and spacious work areas. The lobby bistro is perfect for those on the go with made to order sandwich and coffee options.
Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).
Pros: We did not use all of the hotels amenities as we were in Columbus to visit family. The room was clean and provided a good night's sleep. The staff were friendly and helpful. We would recommend it to others.
Cons: N/A
6.0
Anonymous
Pleasant
08-11-2017
Pros: nice staff
Cons: bathroom outdated
8.0
Anonymous
Very Good
08-11-2017
Pros: Pool was clean and had convenient hours. Public areas were very nice and comfortable. Staff was very friendly.
Cons: The bistro did not offer much and was overpriced. They did not have several ingredients needed to make the items I had requested. Ice machine only offered on 1st floor.
8.0
Anonymous
Very Good
08-11-2017
Pros: I like that it was relatively quiet and had a nice pool and hot tub.
Cons: Ice machine ONLY on first floor. Bed wasn't as soft and cozy as I would expect.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was quiet, clean, staff was helpful and friendly. The location was ideal for our stay in Columbus. We've stayed at this hotel before and have had a good experience every visit.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very clean and the staff was very friendly.
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: The bed was comfortable and the staff was friendly.
Cons: The room was very dated and the shower was really torn up. Definitely did not look like a 3 star hotel.
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: No free breakfast.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was very clean & bed was comfortable
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: The staff!!!!
Cons: Room cleanliness!
10.0
Anonymous
Exceptional
08-11-2017
Pros: The beds and pillows were amazing. I didn't take advantage of the pool or work out room but I did look at them and they appeared very clean.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: Room was too hot and difficult to adjust. We had to call front desk
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was great
Cons: No breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was recently remodeled. Room was very clean. Staff was very polite.
Cons: N/A
8.0
Anonymous
Very Good
08-11-2017
Pros: Newly renovated. Willing to accommodate request for a King bed room.
Cons: No, the hotel was great!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Our room was clean and comfortable, the staff pleasant and helpful.
Cons: It did not have a free breakfast.
9.0
Anonymous
Wonderful
08-11-2017
Pros: We just expected a regular room. We opened the curtains and had a patio. We had a great time hanging out there. The beds were really comfortable. Nice furnishings. The pool was warm that was so nice!
Cons: I wish we would of had a broom to sweep of the patio. There was a lot of leaves not a big deal. We still had a great time.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff is extremely friendly and rooms incredibly clean. Best hotel around!!!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff were so friendly and caring!
Cons: It was undergoing some renovations. The paint on the pool was coming off and in the bottom of the pool. You could peel it off with your hands. The refrigerator in room did not consistently cool our items.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and great staff. Hotel employee at the front desk did a great job on my upgrade.
Cons: 0
10.0
Anonymous
Exceptional
07-19-2017
Hospitable and accommodating!
Pros: I had 2 sick college -age kids with me and both were needing extra time in bed to recuperate. the staff was very kind, and hospitable by offering anything we needed; hot tea, Advil, bottled water. I would stay here again in a heartbeat!
KUDOS to Maggie, Ashley and the nice male night clerk!
Cons:
10.0
Anonymous
Exceptional
06-07-2017
Fantastic!
Pros: Ashley at the front desk was great! Enjoyed sitting in the courtyard with friends.
Cons: Did not like the fluffy pillows
8.5
Anonymous
Excellent
05-19-2017
Very relaxed stay
Pros: Good beds clean rooms
Cons: Thought all rooms had microwaves very dissapointednice
10.0
Anonymous
Exceptional
05-04-2017
Nice location to everything
Pros: Cleanliness of grounds and inside as well.
Friendly staff and helpful with knowledge of restaurants that were nearby.
Easy checkout
Cons: Breakfast bar
8.3
Anonymous
Very Good
05-02-2017
Interesting.
Pros: The bed was extremely comfortable & well- decorated.
Cons: I did not like that there wasn't a hair dryer. I needed one badly. Additionally, the receptionist I spoke with the night before booking specifically stated that I would be allowed to pay with cash, but upon arrival, she stated that I needed to present & pay with the card of which I used to create the booking. I had to run to Walmart, purchased (with cash) a $160.00 gift debit card; drove back to the hotel, waited 10min for the receptionist to appear behind the front desk, then honored her current request.
10.0
Anonymous
Exceptional
04-13-2017
Amazing hotel!
Pros: The room was beautiful, the bed was very comfortable, and the staff was very friendly! Definitely will stay here again!
Cons:
10.0
Anonymous
Exceptional
03-20-2017
Best hotel in Columbus!
Pros: Great place to stay in Columbus! I've stayed at nearly every hotel off this exit and this is by far the nicest hotel. This hotel is clean, well kept, and has all the facilities that you'd want or need while traveling. I had a wonderful stay!
Cons:
9.6
Anonymous
Exceptional
03-06-2017
Very nice facility
Pros: Very nice facility. We've stayed at 5 other hotels in area visiting relatives in Columbus, ind. but this is by far the best place. . Nice pool, work out facility and it's a nice a quiet hotel
Cons: Free wifi is in the Stone Age!!!! 1.8 mg bits just way to slow
9.6
Anonymous
Exceptional
02-27-2017
Great weekend getaway at a...
Pros: The coffee at the shoppe was excellent and the short haired brunette was a pleasure. Warm pool was GREAT. Bed was perfect except for the 8 pillows...(ha ha...lots of pillows on the bed)
Cons: The toilet seat was off one side of its hinge...and holy cats...hit the locks and latches with WD-40...sounded like a horror movie whenever we opened or closed the door.
10.0
Anonymous
Exceptional
02-25-2017
Exceptional
Pros: Great pillows.
It was very clean.
Cons:
10.0
Anonymous
Exceptional
02-23-2017
Pleasantly surprised!
Pros: We stayed in a newly renovated room and it was awesome!
Cons: The pool seemed over chlorinated.
6.7
Anonymous
Pleasant
02-18-2017
Good location - good; Bed...
Pros: Ease of location to do business (customer is Cummins)
Cons: My toile flush did not work. I complained, people worked on it when I was gone, but the problem was never resolved. It was terrible to leave my room every day with a dirty toilet.
Worse, I was also using a dirty toilet every night evening after my first use of the eveing
Simply NOT acceptable
No happy hours and extremely expensive bar...Chicago prices in Columbus!!!
4.6
Anonymous
Disappointing
02-18-2017
Disappointing
Pros:
Cons: bed was like sleeping on a rock no hair dryer no micorwave
7.9
Anonymous
Good
01-14-2017
Okay stay
Pros: Staff at the desk were very friendly. Check in and check out very easy.
Cons: The heater/air conditioner made a loud sound when it was on, which made it hard to sleep. However, it was a very cold night and we had no choice but to have it on. Also did not like that there was not an ice machine on the 2nd floor --had to take the elevator down to get it.
8.3
Anonymous
Very Good
12-04-2016
Very good
Pros:
Cons: Electrical outlet did not work by mirror.
2.5
Anonymous
Poor
11-09-2016
Awful Customer Service
Pros:
Cons: That staff are terrible...slow, apathetic.... not customer focused at all. We order breakfast which we had to remind the staff of our order along with several other patrons. The week prior I had to get anther hotel room at anther hotel because even though I had paid in advance and made plans to arrive early no room was available on the day I arrived, again after I paid two weeks prior for the hold of the room... decided to give it another chance and when I arrived had to wait 15 minutes for someone yo come to tge front desk. When they finally arrived tge reveptionist came carrying a pizza box as if she hadnt finished her dinner. Just awful service!
7.1
Anonymous
Good
11-01-2016
Location good , front office...
Pros: When I booked the room I was told I would get breakfast the next day. We asked about having Government discounts?! They did give it to us , but never explained that that negated our breakfast. It would have been nice if we were told. The poor young lady that ran the Starbucks needs a raise. She was working by herself and did an awesome job , for trying to be a one lady show.
Cons: When we went to go in our room, the door was left ajar by the inside lock. We knocked and then went into the room and called the front desk to verify we were supposed to be in there and also let them know the refrigerator was not working. The girl came upstairs and said that the maintenance guy "likes to be a trickster " and leaves the doors ajar. The refrigerator was unplugged, so we plugged it in. It never did end up getting cold. We let them know when we returned that evening .
10.0
Anonymous
Exceptional
10-05-2016
Exceptional
Pros: The hotel experience was great. The staff was excellent
Cons:
7.9
Anonymous
Good
09-29-2016
Good
Pros:
Cons: Drove right past the street. Didn't notice the signs.
9.6
Anonymous
Exceptional
09-20-2016
Exceptional
Pros: Good craft beer sold in the lobby cafe
Cons:
5.8
Anonymous
Okay
08-23-2016
Great bed, but air out...
Pros: These beds are super comfy!
Cons: The rooms are a bit musty/muggy smelling. Once you're settled, it's not so bad, but every time you leave and come back it's not so good. The hallways and lobby are fine. It's just the bedrooms. Stayed on first floor a few weeks ago and 3rd floor this time.
5.0
Anonymous
Fair
08-23-2016
DON'T WASTE YOUR MONEY STAYING...
Pros: Balcony area, and location was nice.
Cons: Where to begin.
They asked for a card, to hold our room, but we were to pay when we checked out. They took the money off our card, IMMEDIATELY, and left my husband with no money.
We asked for the upper floor room. They put us on the first floor. They wouldn't move us!
The room was small. They had to get us a microwave.
The room smelled OLD AND MUSKY!!
The pool was down till late, and the area around the pool is not textured. My girls kept falling!!!
It had said there was a FREE HOT CONTINENTAL BREAKFAST. There was NOTHING!! We had to spend even more money, to go to a restaurant for our breakfast!!!
We will not be staying there, ever again!!
I actually want my money refunded!!
4.2
Anonymous
Disappointing
08-22-2016
added to the unpleasent humid...
Pros:
Cons: the smell , the bedding, the dark dirty carpet, the landscaping
7.9
Anonymous
Good
08-03-2016
Good
Pros:
Cons: Reservation was incorrect, they blamed booking.com.not sure if it corrected.Won't know until credit card statement comes.
2.5
Anonymous
Poor
06-24-2016
Not like other Courtyards we've...
Pros: Was allowed to switch rooms
Cons: Overall cleanliness was very poor and wrong mildew smell.
8.3
Anonymous
Very Good
03-12-2016
Very good
Pros: The staff was very friendly and helpful. All the staff greeted you every time the saw you
Cons:
7.9
Anonymous
Good
03-01-2016
Will stay again!
Pros: Like the way that the Bistro and lobby is arranged. Enjoyed our breakfast. Stephen did a great job and had excellent customer service skills. Thank you Stephen for taking pride in your job.
Jessica, who kept our room cleaned was ready with a smile and encouraging words.
Room and environment clean... Nice quiet location... Convenient to Nashville, Columbus, Outlet malls and 65.
Cons: Disappointed that the king-size bed sagged a bit in the middle... Needs replaced.
5.8
Anonymous
Okay
02-29-2016
Okay
Pros: Bed was nice but room a little
cramped.Enjoyed being on lower level as requested.
Cons: Lack of free coffee in lobby and limited in room. Thought there was a free continental breakfast but it was offered at a cost. Clerk just said there was breakfast served in the morning and did not mention $.
9.2
Anonymous
Wonderful
02-28-2016
Superb
Pros: Enjoyed to hot tub and pool. The staff was very friendly and accomidating.
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