Nestled in a wooded area, this hotel offers nicely appointed guest rooms designed for both business and leisure travelers alike with plush white duvets and spacious work areas. The lobby bistro is perfect for those on the go with made to order sandwich and coffee options.
Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).
Cons: The rooms are a bit musty/muggy smelling. Once you're settled, it's not so bad, but every time you leave and come back it's not so good. The hallways and lobby are fine. It's just the bedrooms. Stayed on first floor a few weeks ago and 3rd floor this time.
5.0
Robert
Fair
family with young children
08-23-2016
Pros: Balcony area, and location was nice.
Cons: Where to begin.
They asked for a card, to hold our room, but we were to pay when we checked out. They took the money off our card, IMMEDIATELY, and left my husband with no money.
We asked for the upper floor room. They put us on the first floor. They wouldn't move us!
The room was small. They had to get us a microwave.
The room smelled OLD AND MUSKY!!
The pool was down till late, and the area around the pool is not textured. My girls kept falling!!!
It had said there was a FREE HOT CONTINENTAL BREAKFAST. There was NOTHING!! We had to spend even more money, to go to a restaurant for our breakfast!!!
We will not be staying there, ever again!!
I actually want my money refunded!!
4.2
Nicholas
Disappointing
mature couple
08-22-2016
Pros:
Cons: the smell , the bedding, the dark dirty carpet, the landscaping
8.3
Anonymous
Very Good
mature couple
08-12-2016
Pros:
Cons: no free breakfast and limited menu
7.9
James
Good
solo traveller
08-03-2016
Pros:
Cons: Reservation was incorrect, they blamed booking.com.not sure if it corrected.Won't know until credit card statement comes.
9.0
Isaac
Wonderful
Traveling as Couple
07-19-2016
Pros: Room was very clean & bed was comfortable
Cons:
9.0
Harry
Wonderful
Solo Traveler
07-05-2016
Pros:
Cons: No free breakfast.
9.0
Matthew
Wonderful
Traveling as Couple
07-04-2016
Pros: This was alot more than I expected for the price. Our room had a balcony I didn't even know we would get! The hotel was immaculate.
Cons: I liked everything about this hotel.
2.5
Tom
Poor
mature couple
06-24-2016
Pros: Was allowed to switch rooms
Cons: Overall cleanliness was very poor and wrong mildew smell.
8.0
Brynn
Very Good
05-17-2016
Pros: The staff was very friendly.
Cons: For the price, I feel like a fridge or microwave would be available. There were no extra blankets available in the room.
8.3
David
Very Good
mature couple
03-12-2016
Pros: The staff was very friendly and helpful. All the staff greeted you every time the saw you
Cons:
7.9
Laura
Good
mature couple
03-01-2016
Pros: Like the way that the Bistro and lobby is arranged. Enjoyed our breakfast. Stephen did a great job and had excellent customer service skills. Thank you Stephen for taking pride in your job.
Jessica, who kept our room cleaned was ready with a smile and encouraging words.
Room and environment clean... Nice quiet location... Convenient to Nashville, Columbus, Outlet malls and 65.
Cons: Disappointed that the king-size bed sagged a bit in the middle... Needs replaced.
5.8
Joel
Okay
mature couple
02-29-2016
Pros: Bed was nice but room a little
cramped.Enjoyed being on lower level as requested.
Cons: Lack of free coffee in lobby and limited in room. Thought there was a free continental breakfast but it was offered at a cost. Clerk just said there was breakfast served in the morning and did not mention $.
9.2
Wally
Wonderful
mature couple
02-28-2016
Pros: Enjoyed to hot tub and pool. The staff was very friendly and accomidating.
Cons:
9.6
Jason
Exceptional
mature couple
02-16-2016
Pros: Loved the bed and the atmosphere around.
Cons: The fridge needed to be cleaned out it had a really bad smell!
7.5
Anonymous
Good
mature couple
02-16-2016
Pros: Comfortable room
Cons: Just one restaurant close by.
9.6
Cary
Exceptional
mature couple
01-19-2016
Pros: Excellent experience. Staff upgraded us to a suite. Thanks!!
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
12-23-2015
Pros: It was quiet, clean, staff was helpful and friendly. The location was ideal for our stay in Columbus. We've stayed at this hotel before and have had a good experience every visit.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
12-10-2015
Pros: Courtyards are always the same and always have the same standards. Uniformity in procedures seems to be a strong suit with this brand.
Cons: The breakfast in the lobby was very expensive and did not have good quality fresh items. Things looked old and nothing that you would eat. Thus we had to go out to local locations to get even a continental breakfast.
7.1
Kristin
Good
solo traveller
12-05-2015
Pros: -The staff was very friendly and welcoming
-I liked the cafe in the lobby for a drink (wine or coffee)
Cons: -None
8.8
Thomas
Excellent
mature couple
10-25-2015
Pros: It is and has been well suited to our many visits to Columbus in years past.
Cons:
6.3
William
Pleasant
family with older children
10-23-2015
Pros: Comfort and clean
Cons: I have never heard of an upscale hotel that does not offer a free continental breakfast. We were most disappointed in same and probably will not stay at a Courtyard again due to this fact.
10.0
Jana
Exceptional
10-06-2015
Pros: Our room was great. The bed was awesome. My husband and I now realize we need THAT mattress! Slept so well. The pool and jacuzzi were great. Excellent customer service.
Cons: Loved it all
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-01-2015
Pros: nice staff
Cons: bathroom outdated
7.1
Bonita
Good
mature couple
09-14-2015
Pros: Was clean and was greeted very nicely by the manager when checked in. Pool and Hot Tub nice.
Cons: The fact that they didn't have free coffee. No free breakfast of any kind. Bed was too soft.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-25-2015
Pros: Very nice hotel
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
07-27-2015
Pros:
Cons: Dirty wash rag on bed when arrived. Knob on air conditioner not functional, thermostat control not obvious.
7.9
Anonymous
Good
mature couple
07-21-2015
Pros: Location was excellent.
Cons:
5.5
Steve
Okay
mature couple
07-14-2015
Pros: location, courtyard
Cons: not clean. mold in bathtub & toilet. a lot of dust in room. refrigerator was dirty with spilled food in bottom.
6.3
Anonymous
Pleasant
family with older children
05-19-2015
Pros: Hotel is in quiet location
Cons: No complimentary breakfast, no in-room information on local attractions.
5.4
Anthony
Fair
mature couple
04-28-2015
Pros: The beds were comfortable.
Cons: 1. No coffee in the lobby - the worker of the coffee bar was no where to be found.
2. Wet floors. The hotel was busy due to a tournament of some kind. There were unsupervised kids running through the halls after leaving the pool area.
3. We prepaid for breakfast but was told breakfast had to be paid for. We skipped it.
10.0
Anonymous
Exceptional
mature couple
02-27-2015
Pros: easy access to people's trail
Cons: None
5.0
Anonymous
Fair
solo traveller
01-20-2015
Pros: Bed was good
Cons:
10.0
Malcolm
Exceptional
mature couple
12-02-2014
Pros: By far this location has the best beds.
Cons:
7.5
Anonymous
Good
family with young children
10-21-2014
Pros: Staff very friendly. Clean facility. Nice pool. Looked nice out back, but we didn't use that area bc of weather
Cons: Old sheets left in room in corner, coffee not replenished for next day. Tub water drained very slow, so standing in bath while taking a shower.
7.1
Joni
Good
family with older children
10-12-2014
Pros: It was clean and comfortable.
Cons: We didn't expect to have to pay separate for breakfast. For the price we paid it was mentioned that it included a hot breakfast.
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