Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
This older property is close to a number of large stores and restaurants. Public areas are not expansive but there are some rooms with large jetted baths.
Smoke free premises. 81 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Friendly and helpful staff, comfortable bed, efficient temperature control (HVAC), decent breakfast, safety rail for shower/bathbub, clean room, quiet.
Cons: Trouble with key cards (staff readily remedied, but it was a nuisance), housekeeping staff was limited for the holiday. I chose to decline service after the 1st night, so it was offered, but should it have been limited for full price??
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location. Plenty of food and entertainment venues within walking distance.
Cons: The bed was too firm for me.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I loved the pancake machine!!!
Cons: Room was a little stuffy upon arrival, but it cleared once we turned on the AC.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The front desk personnel were very helpful. Breakfast was very good.
Cons: We had very noisy neighbors, maybe because there was a door (unopened) connecting our rooms. We contacted the front desk about the noise and they had it stopped. We didn't like the noisy room, but we were glad the hotel personnel had the noise stopped.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and quiet.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was clean and staff was friendly for the small amount of interaction we had with them.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The rooms were clean and the staff was very helpful. Check in and check out was quick and seamless.
Cons:
10.0
Anonymous
Exceptional
08-13-2017
overall good stay.
Pros: Close to highway staff courteous
Cons: Stuck with one bed first night, really needed 2. But it sufficed.
7.5
Anonymous
Good
07-15-2017
stayed at hotel in my...
Pros: Thanks ya'll are great
Cons:
4.6
Anonymous
Disappointing
06-02-2017
Would have been wonderful if...
Pros: It was fine, until after the trip and the hotel charged double for the whole trip for no reason.
Cons: The double charge on my charge card after the trip for no reason.
8.3
Anonymous
Very Good
05-15-2017
Nice little getaway
Pros: I loved the quietness on the top floor, I enjoyed the big comfy bed.
Cons:
9.6
Anonymous
Exceptional
04-16-2017
Exceptional
Pros: Great food.
Cons:
10.0
Anonymous
Exceptional
03-13-2017
Nice stay.
Pros: Very nice hotel. Breakfast was good. Nice value for hotel.
Cons: Had kids running and yelling through halls at night. Not late but still disruptive.
7.1
Anonymous
Good
03-01-2017
Good
Pros: Good food
Cons:
6.3
Anonymous
Pleasant
02-23-2017
Pleasant
Pros: Staff, bed, location
Cons: Pool was closed, something which should have been disclosed prior to reservation:(. Could have stayed @ many other places for quite a bit less with/without pool... No accommodation offered when sought, sorry:(
10.0
Anonymous
Exceptional
02-21-2017
Exceptional
Pros: Bed was comfortable!
Cons: Pool was shut down for maintenance.
9.6
Anonymous
Exceptional
02-06-2017
close to usi, restaurants and...
Pros: the rooms were comfortable, well stocked with towels. bedding nice with lots of pillows! mini fridge, microwave, tv, with hbo. breakfast was really nice. pancakes, biscuits and gravy, bacon and sausage. anything you could want.
Cons: room on next floor a bit noisy. i think there were a bunch of kids, but we heard alot of jumping around and doors shutting. room not very noise proof.
8.8
Anonymous
Excellent
01-30-2017
If they would warm the...
Pros: Hot tub was great!
Cons: The pool was freezing!
10.0
Anonymous
Exceptional
01-24-2017
Great stay
Pros: Great room and staff.
Cons:
7.9
Anonymous
Good
01-24-2017
Clean hotel, good location, nice...
Pros: Clean, pleasant, walking distance to restaurants with full bars. Great breakfast.
Cons: Bed was awesome, but pillows were horrible! A/C was poor and we were hot at night.
10.0
Anonymous
Exceptional
01-02-2017
Perfect
Pros: Great
Cons: NA
9.6
Anonymous
Exceptional
12-14-2016
Noisy door
Pros: Space , comfortable beds
Cons: That my room was over the entrance door and it sounded like thunder every time someone came in or out :( didn't get much sleep because of it .
10.0
Anonymous
Exceptional
12-04-2016
Exceptional
Pros: Clean, friendy hotel. Loved everything about the room expecially the bed and pillows.
Cons: Not a thing
10.0
Anonymous
Exceptional
11-21-2016
Awesome experience..
Pros: The whole experience was awesome and I couldn't ask for more than what I paid for. Thanks for a beautiful job.
Cons:
5.4
Anonymous
Fair
10-19-2016
Concert was great
Pros: Location
Cons: Booked king we got a queen ask for xtra pillows and fan. Didn't get either
5.8
Anonymous
Okay
09-25-2016
Okay
Pros: breakfast was fabulous
Cons: somebody scratched my car in the packing lot but there was no security camera for review.
linens were old and the maintenance invaded our privacy when coming to change the door lock and we were having our privacy conversation and the time was in essence. We had to stop our conversation and one of us for to leave for a meeting.
7.9
Anonymous
Good
09-15-2016
Will definitely stay again.
Pros: Close to my daughters school.
Cons:
9.6
Anonymous
Exceptional
08-26-2016
We would stay again.
Pros: Staff friendly and helpful. Bed was comfortable.
Cons: The breakfast eggs too salty. Dining room crowded, but it was a weekend. Food was plentiful.
10.0
Anonymous
Exceptional
08-21-2016
Exceptional
Pros: Great breakfast and awesome room!
Cons:
3.8
Anonymous
Poor
08-09-2016
unfriendly and musty
Pros: great bed
Cons: entire property inside was musty, girl at front desk was bothered she had to end a cell call to help. and could not get us out of the lobby quick enough to grab a smoke. her words
10.0
Anonymous
Exceptional
08-02-2016
Great location, easy access! Nice...
Pros: Great stay! Easy access. Centrally located for our needs. Will definitely stay again! :)
Cons: No vending machine on our floor. Easy fix though... Just head to the lobby. :)
6.3
Anonymous
Pleasant
08-01-2016
Nice and attractive, but need...
Pros: Good breakfast.
Cons: Exhaust fan did not work in bathroom. We were promised a roll out bed for one of our family and they forgot to bring it!!!!! One of us had to sleep on the FLOOR!!!
10.0
Anonymous
Exceptional
07-18-2016
Weekend stay in Evansville
Pros: The breakfast selection was great. The staff was extremely friendly.
Cons:
6.3
Anonymous
Pleasant
07-07-2016
Pleasant
Pros: The room was pretty clean and breakfast was good.
Cons: There was used soap in our room and hallways and doors were dirty. Pool area needs updated.
9.6
Anonymous
Exceptional
07-02-2016
Short stay - overnight
Pros: The staff was friendly and the room was very clean. Location was very good.
Cons: Larger dining area.
9.2
Anonymous
Wonderful
07-01-2016
Great location with a friendly...
Pros: Close to restaurants and shopping.
Cons: Bed could have been a bit firmer.
9.6
Anonymous
Exceptional
06-28-2016
Exceptional
Pros:
Cons: Well I paid extra for a jacuzzi room for my wife as a surprise, but Evansville experienced a water main break. So we didn't have water to 10pm.I know it was an unforseen incident,but I at least thought some bottle waters would have been nice.since we had to boil our water in the microwave to brush our teeth.
10.0
Anonymous
Exceptional
05-10-2016
Awesome
Pros: Everything was great. I would like to have extra pillows.
Cons:
9.2
Anonymous
Wonderful
04-27-2016
:reat value. Conscientious staff.
Pros: The staff was really nice. Two in particular asked if we needed help without solicitation.Loved the clean room.
Cons: Only one vending machine. No water feature outside. Jets in the spa tub not adjustable. Could hear the door to the outside on the end of the hotel slam every time someone used it.
9.2
Anonymous
Wonderful
04-19-2016
Superb
Pros: Breakfast was great to be a continental... Quiet.....i liked side door exit to very convienent when checking out to load car..very nice staff got there early and they checked me in...very nice!
Cons:
9.2
Anonymous
Wonderful
04-13-2016
Nice place
Pros: Great location! Was close to restaurants. The breakfast was yummy!
Cons:
7.1
Anonymous
Good
04-09-2016
Good
Pros: Hot showers!
Cons: Kind of dated needed freshening
10.0
Anonymous
Exceptional
04-07-2016
Would stay there again.
Pros: Clean facility with friendly staff. Lots of close places to eat, drink and entertainment.
Cons:
10.0
Anonymous
Exceptional
04-02-2016
Exceptional
Pros: Staff was helpful and professional.
Cons: Breakfast was a little cold.
9.2
Anonymous
Wonderful
03-23-2016
Nice, quiet, Hotel
Pros: breakfast was good, well presented, clean area
Cons:
10.0
Anonymous
Exceptional
03-08-2016
Awesome stay!!
Pros: The breakfest was very good.. The hotel is very clean..our room was nice and clean.. Very comfertable.. Staff was very friendly.. We had a great stay there.. Cant wait to go back..
Cons:
7.1
Anonymous
Good
02-24-2016
My Quick stay
Pros: The pillows n clean bathroom were great, the elevator was dirty n the door handles in my room were dirty...the manager was friendly n helpful. The night ladies employee not so much.
Cons:
9.6
Anonymous
Exceptional
02-03-2016
Worth a stay...
Pros: Pool and hot tub were clean and enjoyable. Staff was very, very helpful.
Cons:
10.0
Anonymous
Exceptional
01-28-2016
Couldn't be better
Pros: Room was immaculate and very comfortable.
Pool and spa were heavenly.
Staff was professional, friendly, and helpful.
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