Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The comfortable lobby features a welcoming fireplace. Some guest rooms include separate seating and desk areas. Bathrooms feature granite vanities.
Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Could have used more staff during breakfast on weekends.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hot breakfast and fridge and microwave in a good sized room.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Conveniently located.
Cons: Old. Bathroom tile poorly set. Bathroom walls needed repair. Small room for the price.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very friendly staff and the cleanness.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Staff was very nice!
Cons: The sheets were so rough and scratchy I had to sleep in sweats.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location worked for me and the room was clean and roomy.
Cons: Little things that were noticed was missing or falling trim, poor paint and drywall job in the bathroom, cheap shower head but overall value met price and expectations.
8.0
Anonymous
Very Good
08-11-2017
Pros: The waffles in the morning!!!
Cons: The walls seemed to be somewhat thin, which we found out when they were cleaning or people were talking in the hallway. Thankfully we did not find this out through annoying neighbors, although I would hate to experience that if it were busy
9.0
Anonymous
Wonderful
08-11-2017
Pros: Loved the extra large room!! Refrigerator wasn't cold enough but other than that everything was great!!
Cons: See above
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel staff were helpful upon arrival. Easy check in and check out. Breakfast was good. Beds were comfortable and room was very clean.
Cons: Nothing.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room layout was perfect for us
Cons: The awful shower head. The squeaky hideabed.
2.0
Anonymous
Poor
08-11-2017
Pros: Clean appearance
Cons: Short breakfast times, not getting the room I booked and paid for, getting double charged for a pre-paid room, customer service limited times, uncalled for attitude from agents via phone
7.9
Anonymous
Good
04-14-2016
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
04-07-2016
Pleasant
Pros:
Cons:
10.0
Anonymous
Exceptional
04-06-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
10-18-2015
Exceptional
Pros:
Cons:
7.0
Anonymous
Good
09-03-2015
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
08-05-2017
Superb
Pros: Nice location, excellent condition, great breakfast
Cons:
9.6
Anonymous
Exceptional
07-05-2017
Pleasant stay at Fort Wayne...
Pros: Good distance from all the action in Fort Wayne
Cons: When crowded I had to wait on breakfast, dining area a little small
10.0
Anonymous
Exceptional
05-16-2017
Return to Best Western
Pros: Best Western had fallen off my travel list many years ago. The circumstances of this trip put BW as the most convenient. This particular location was exceptional, but one is not enough to restore my confidence in the brand. I will in the future evaluate BW in my travel choices.
Cons: Nothing negative to say about this location.
7.1
Anonymous
Good
04-30-2017
Good
Pros: The staff was earnest and the location was a bit away from the interstate, which I consider to be a good thing.
Cons: The price seemed high for the size and quality of the room.
7.5
Anonymous
Good
10-31-2016
Good for the price, just...
Pros:
Cons: Very loud and noisy at night, people running down the hall. Group of young people partying outside the hotel's front door at 4am.
7.5
Anonymous
Good
06-21-2016
Great Experience Except For One...
Pros: The included breakfast was great! Comfy bed. Nice room. The place just had a good "vibe" overall.
Cons: Everything about or stay was great until we were about to leave. While checking out, a male employee was being very disrespectful to a female employee who was trying to help solve a problem. It was awkward and unprofessional. That same female employee had been nothing but kind and helpful to us since our arrival.
9.2
Anonymous
Wonderful
08-01-2017
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
07-21-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
05-26-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
04-17-2017
Exceptional
Pros:
Cons:
4.2
Anonymous
Disappointing
04-12-2017
Disappointing
Pros:
Cons:
7.9
Anonymous
Good
05-22-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
07-31-2017
Nice stay
Pros: Staff and room
Cons:
10.0
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: The room was very clean and fresh smelling.
Cons: Overall a very good property, only had one staff member who was rude.
7.5
Anonymous
Good
07-29-2017
Good night sleep
Pros: The accomedations were located in a rather industrial area so I wouldn't go walking looking for anything. This wasn't a pleasure trip so just having a good night's sleep was what made me happy.
Cons: Well as I said it was not in the best of locations but had I seen it earlier I still would have gone there.
10.0
Anonymous
Exceptional
07-21-2017
Megans visit.
Pros: Ease of access from the lot to the property.
Cons: Kind of noisy, could hear the footsteps from the outside hallway inside the room?
7.5
Anonymous
Good
07-17-2017
It was a nice get...
Pros: Kink size bed and whirl pool
Cons: Hot tub wasn't working
7.5
Anonymous
Good
07-17-2017
Pretty good hotel.
Pros: The breakfast was really good. The rooms were very clean.
Cons: Disappointed that the hot tub was out of order and the pool was very cold.
8.3
Anonymous
Very Good
07-10-2017
Overall had a great stay.
Pros: Bed was very comfortable, very spacious room with 2 tv's, breakfast was good and is available much longer than other hotels.
Cons: The pool and hot tub were nice, but there were seldom any towels available after 5pm.
10.0
Anonymous
Exceptional
07-10-2017
Relaxing stay in Ft Wayne,...
Pros: Breakfast was awesome! Cleaning staff cleaned room quickly. Front staff very helpful.
Cons: Folks didn't want to leave breakfast. Crowded a few mornings.
10.0
Anonymous
Exceptional
07-06-2017
Very nice hotel
Pros: Friendly and Clean
Cons: Everything was great
7.5
Anonymous
Good
07-05-2017
Nice hotel
Pros: The employees were helpful and the breakfast was good.the room was actually cleaned,
Cons:
10.0
Anonymous
Exceptional
06-25-2017
Very pleased!
Pros: Very comfortable bed, everything clean, staff was very friendly and helpful, especially Ellie at the front desk. Room service option was awesome!
Cons:
10.0
Anonymous
Exceptional
06-07-2017
Altogether, the stay at the...
Pros: The breakfast food was served hot, tasty and with a smile from the very nice staff. The room was very clean and the bed was very comfortable.
Cons: The indoor pool water temperature was cold.
10.0
Anonymous
Exceptional
05-27-2017
Exceptional
Pros: I liked the pool and the workout room
Cons:
7.5
Anonymous
Good
05-25-2017
Waiting for response concerning your...
Pros: The property was near my business address. Good parking. Good breakfast. Quiet at night.
Cons: Pillows were uncomfortable. No coffee available in the lounge in the evening. There was a Buddhist bible in the room. The lady at the desk said they were in all the rooms. I am a Christian and do not appreciate your promotion of a false religion. If this is your policy in all your motels I will choose another motel.
10.0
Anonymous
Exceptional
05-24-2017
Nice hotel
Pros: Good
Cons: Don't know
7.1
Anonymous
Good
05-22-2017
Good
Pros: Location
Cons: Bad case of ants all over the room with no compensation upon leaving. Even had them in my car from bringing the luggage from my room
9.6
Anonymous
Exceptional
05-21-2017
Last minute selection
Pros: Staff was very friendly and helpful and the location was minutes away from where I was meeting I selected another hotel prior to arriving and was very unhappy so I left and came to this site which had availability and I felt more comfortable
Cons: No complaints
10.0
Anonymous
Exceptional
05-14-2017
Thanks for the hreat time
Pros: Breakfast was good, room was nice
Cons: Bacon
8.3
Anonymous
Very Good
05-12-2017
Need more notice of hotel...
Pros: Two hours before I was to check in I got a call from the front desk that the parking lot was being redone. No parking on site. They provided a shuttle at check in, i didn't use it later as it was inconvenient. Additionally the pool area was not available due to remodeling. If those items were not present the hotel was a good option.
Cons: See above
8.8
Anonymous
Excellent
05-08-2017
Just ok
Pros: Cotton sheets on the bed were very comfortable.
Cons: Indoor pool was extremely cold. We asked if they could turn it up and by the next day it was unchanged. Why even have a pool if you're too cheap to heat it?
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