Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms offer large desks and upgraded pod-style coffee makers. There's a spacious breakfast room with a hot buffet featuring the hotel's popular cinnamon rolls. The hotel lacks a fitness center, but guests can use the nearby YMCA.
Smoke free premises. 83 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Internet was down which was frustrating as I am a business traveler and needed it.
4.0
Anonymous
Disappointing
07-21-2017
Pros: convenient location, breakfast was nice
Cons: hotel staff not pleasant at check in, did not help with handicap room needs, beds not comfortable, several tv channels were not working, no refrigerator in room
9.0
Anonymous
Wonderful
07-21-2017
Pros: I liked almost everything about it.
Cons: The pancake machine was "out of batter" - why not make more batter?
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very friendly and helpful front desk staff. Very clean, very quiet.
Cons: Nothing
8.0
Anonymous
Very Good
07-21-2017
Pros: In a good location
Cons: Pool and hot tub under construction. Bummer
10.0
Anonymous
Exceptional
05-09-2017
Comfortable stay.
Pros: Breakfast buffet was very good. Well stocked . We had many basketball players staying at our location . We had plenty to eat.
Cons:
10.0
Anonymous
Exceptional
02-21-2017
Friendly staff, warm and cozy...
Pros: The staff was super helpful and nice. The room was amazing and cozy. The breakfast was yummy and I enjoyed the accommodations of the food at the front desk.
Cons: I was upset to see your pool was down for renovations, but that just means we will have to be back for another visit.
7.5
Anonymous
Good
12-29-2016
Good
Pros: The staff is extremely accommodating. Had trouble with the heat in the workout room and too much chlorine in the pool though
Cons: Too much chlorine in the pool and the thermostat was broke in the workout room so it was extremely warm
10.0
Anonymous
Exceptional
12-26-2016
Great stay
Pros: Friendly staff, nice comfy beds, and very clean room.
Cons:
9.6
Anonymous
Exceptional
11-01-2016
Clean and comfortable...staff were very...
Pros:
Cons: The breakfast was fair...how about fresh oatmeal...not instant...liked the greek yogurt..coffee not that great..the service gal kept things full..clean...liked the fresh fruit..
9.2
Anonymous
Wonderful
10-25-2016
Superb
Pros: Evening clerk (Lindsay) was very pleasant and helpful.
Cons:
9.2
Anonymous
Wonderful
10-20-2016
Nice place
Pros: Very nice facilities. Modern, well kept-up. Friendly staff. Overall very nice.
Cons: Only complaint was that there were basically no drapes on the windows. Only one very thin white drape, so it was bright in the room at night and especially in the morning.
7.5
Anonymous
Good
10-19-2016
Great value and location.
Pros: Clean and comfortable. Staff friendly and helpful. Accommodations not fancy but more than adequate.
Cons: Free wi-fi was not stable and when available, very slow.
5.0
Anonymous
Fair
10-10-2016
Would not go back to...
Pros: Location was close to where I needed to be and the point for the rewards card. Worker in breakfast area was really sweet
Cons: No block out curtains, no refrigerator, no microwave, one of the ladies at front desk was rude but not the other one so that was ok. Elevator sounded like it was going to brake down any minute.
4.6
Anonymous
Disappointing
09-21-2016
Not Doing This Again!
Pros: The pool area was nice
Cons: The room was dirty! We had to clean the bathroom and wipe the toilet down to be able to use them. And had to ask for toilet paper and towels.
4.6
Anonymous
Disappointing
02-16-2016
Prepare to be disappointed.
Pros: The facilities were what I would expect from a Holiday Inn Express. The staff however, was not.
Cons: The only polite staff person I came into contact with was the housekeeper who was knocking on the door of the room next to us to clean after their departure. The bed was huge, but not comfortable at all. Not to mention their "duvet" was merely a flat sheet, placed over the comforter, on the very top the bed. The biggest kicker for me though was the pool. As a mom of three boys, I am very disappointed that on the evening we arrived, the pool was open, then closed the duration of the next day, prior to checkout. We went to dinner after checking in and returned to see the pool was open, but our kids were tired. So the next morning, the kids are up early (7 am) and in their trunks, only to find the pool was closed (9 am) during a time when it should have been opened. None of the staff could tell us why or how long though. Then, it remained closed beyond our checkout at noon.
10.0
Anonymous
Exceptional
12-08-2015
Great place to stay!
Pros: Convenient location to freeway & restaurants. Desk clerk was very friendly & helpful. The room was very nice, and very clean.
Cons:
9.6
Anonymous
Exceptional
08-16-2015
Excellent stay, friendly environment
Pros: Very friendly staff
Cons:
8.3
Anonymous
Very Good
03-13-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
01-03-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
12-17-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
06-14-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-08-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-07-2016
Great place to stay!!!
Pros:
Cons:
10.0
Anonymous
Exceptional
04-17-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
04-06-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
03-30-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
01-28-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
11-14-2015
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
05-31-2016
Passable
Pros: Easy check in and out
Cons: Smell in room some kind of cleaning scent I smell in other hotels.
9.2
Anonymous
Wonderful
05-10-2016
Other than slow drains in...
Pros: Love the bed. Love the convenience. Deacon Pope does a great job. I almost always check in after midnight, and he's been there every time I arrive.
Cons: Some of the bathroom drains are
inexorably slow. A couple of them actually developed standing water while I took a shower. Not good. Water temperature could stand to be a little hotter, too.
10.0
Anonymous
Exceptional
08-04-2015
Very enjoyable
Pros: Quiet and easy to get to and close to everything.
Cons: It would be nice if there was a little refrigerator in the rooms. That would have been very nice.
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