Crowne Plaza Indianapolis Downtown Union Station

AAA Inspector Rating
8.7
Excellent
242 Guest Ratings
123 W Louisiana St
Indianapolis, IN 46225- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.2
Public Areas3.3
ARATED
AAA Inspector Notes
This is a converted railroad station with 26 units in former Pullman train cars. Reading lights are arranged near each bedside. The saltwater pool is an ideal place to unwind at the end of the day. Life-size ghost figures located throughout the public areas further accentuate the railroad theme. Smoke free premises. 273 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Jct Capitol Ave and Louisiana St. Adjacent to Indiana Convention Center. 123 W Louisiana St 46225.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, area transportation-within 2 mi.
Terms
check-in 4 pm, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 242 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: all was good
Cons: the train noise
8.0
Anonymous
Very Good
08-11-2017
Pros: withn walking distance to everything
Cons: house keeping just came into the room without knocking while I was in the shower
4.0
Anonymous
Disappointing
08-11-2017
Pros: The room was clean and appeared to be well taken care of.
Cons: The view out the window was a internal wall, toilet flushed very slow and took multiple tries to dispose of waste, shower drained very slow I was standing in 1 ft of water, train shook everything and woke us up at 4am.
9.0
Anonymous
Wonderful
08-11-2017
Pros: cool hotel with the train inside and all of the statues everywhere
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Staff was really pleasant, hotel was clean.
Cons: Trains still run directly behind the hotel. Had to sign a waiver that they disclosed this to me. Trains are very loud, almost comical. How could I tell it bothered others throughout the night? All the toilets flushing whenever a train went by. 2 STARS :(
Showing reviews 1 - 5 of 50