Crowne Plaza Indianapolis Downtown Union Station

AAA Inspector Rating
123 W Louisiana St
Indianapolis, IN 46225- Map It
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.2
Public Areas3.3
ARATED
AAA Inspector Notes
This is a converted railroad station with 26 units in former Pullman train cars. Reading lights are arranged near each bedside. The saltwater pool is an ideal place to unwind at the end of the day. Life-size ghost figures located throughout the public areas further accentuate the railroad theme. Smoke free premises. 273 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Jct Capitol Ave and Louisiana St. Adjacent to Indiana Convention Center. 123 W Louisiana St 46225.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, area transportation-within 2 mi.
Terms
check-in 4 pm, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 242 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Business Traveler
02-16-2018
Pros: Location downtown
Cons: no
7.0
Fred
Good
Traveling as Couple
02-16-2018
Pros: It was very clean and the location was excellent for our needs. The staff seemed friendly.
Cons: Our check out was double billed, but was taken care of. The breakfast buffet was not very good. The food seemed to be lesser quality and was not very flavorful.
10.0
William
Exceptional
Solo Traveler
02-16-2018
Pros: This hotel was great and unique. I was able to stay in one of the "train car" rooms which was very cool and a one of kind experience. I recommend it.
Cons: It is a working train station for there is rumbling from the trains as they go through. They are very good to warn guests about this ahead of time. Again...I thought it was unique to the experience but it might bother some.
7.0
Verified Hotel Guest
Good
Family with Young Children
02-16-2018
Pros: Quaint. Very interesting with the train station. Comfortable beds/pillows.
Cons: Parking expensive. We were woke up at 3:15am by people in adjoining room. The volume seemed like they were in our room! Had to call the front desk twice to have security ask them to be quiet. When staff asked how our stay was, they didn't seem to care.
10.0
Sherri
Exceptional
Family with Young Children
02-16-2018
Pros: Great service and room! Great location.
Cons: That I had to leave.
Showing reviews 1 - 5 of 50