An extensive atrium lobby has a fountain and palm trees. Each updated and spacious suite has a living room separate from the bedroom area. The exercise room features state-of-the-art equipment.
Smoke free premises. 221 units. 8 stories, interior corridors. Accessibility (Call).
I-465 exit 27, 0.5 mi s on Michigan Rd, then just w. 3912 Vincennes Rd 46268.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet (fee).
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 46 guests
Showing reviews 1 - 5 of 37
9.6
Neil
Exceptional
mature couple
09-23-2016
Pros: A big and very comfortable suite with an excellent bed. The complimentary breakfast was very good
Cons: Couldn't fault anything - one of the best Embassy Suites we've stayed in
5.4
Jraymes
Fair
family with young children
09-06-2016
Pros:
Cons: reakfast food was average at best. Whispers bar was open infrequently.
9.2
Laporsha
Wonderful
young couple
08-21-2016
Pros: Breakfast buffet... Safari like view inside the hotel... Plenty of parking! Balcony view!
Cons: No whirlpool in penthouse suites, slow elevators, couldn't smoke on balcony...
5.4
Rob
Fair
young couple
07-27-2016
Pros:
Cons: Slow elevators. Small pool and gym. Kids running around halls.
8.0
Lucy
Very Good
Traveling as Couple
07-26-2016
Pros: Updated stylish rooms, quiet in bedroom (atrium noise in front room)
Cons: Small hot tub, not hot enough, too many children Was told I had to pay 9.99 for wireless,one device was automatically logged on without password,wireless signal from ATT accessible,so 9.99 was unnecessary,and devices logged on with password were spotty
8.3
John
Very Good
mature couple
07-19-2016
Pros: Like the location and the friendly, helpful staff. Exercise room was well equipped and convenient.
Cons: Wi Fi should be free and front room should be able to fully block out light at night in suites.
8.8
Paul
Excellent
solo traveller
07-07-2016
Pros: great location, very quiet and relaxing, renovation in progress but was not a bother.
furniture in rooms was nice, bed was excellent, front desk staff was great 5 stars morning breakfast was excellent quality, variety, service, all were just great. climate control system actually worked well. room was very comfortable.
Cons: there were little things like outlet cover only had one screw other was missing, shower head was not on tight so water sprayed in all directions, no light switch in bedroom, you had to walk across room in dark and turn on light maid service was a little lax, items on floor like check mix when i checked in, stayed three days, still there when I left.
4.6
Robert
Disappointing
solo traveller
07-04-2016
Pros:
Cons: Door to room didn't shut by itself
Heat didn't work, room freezing
Ice machine on floor didn't work
Elevators ridiculously slow
Room poorly lit
9.0
John
Wonderful
Solo Traveler
06-02-2016
Pros: It was an Embassy Suites Hotel. Nice room, everything worked.
Cons: Location was in a possible undesirable area. When I checked in, the parking lot had many, many signs that said, "Not responsible for damage or theft to your vehicle" When I went to a local store the area was clear that is was in a very depressed area.
5.8
Marianne
Okay
review category group of friends
05-30-2016
Pros: Location
Cons: Air condition didn't work
7.1
Jennifer
Good
family with young children
05-10-2016
Pros: Very soft fluffy towels! Delicious omelets made-to-order. Happy hour with snacks and drinks was a nice bonus!
Cons: Pool was cold. No visitor book or information folder in room. I had to go to front desk to ask for a list of tv channels, get a menu. Not even sure if restaurant was open or if they had room service, it was not clear. Not enough elevators working.
10.0
Mary
Exceptional
review category group of friends
04-21-2016
Pros: Everything, the entire staff was FABULOUS!!!
Cons: Nothing, it was great :)
10.0
Kathryne
Exceptional
Traveling as Couple
04-19-2016
Pros: The hotel was beautiful and located in a very nice area with lots to do.
Cons: There was some construction going on in the hotel to other floors. And the room was hard to cool down. We were very warm through the night trying to sleep.
9.6
Mike
Exceptional
family with young children
04-12-2016
Pros: My family really liked the little extras.....the free snacks and drinks down in the atrium, the selections at the free breakfast, etc. The suites are fantastic for families with kids. We also liked the location for getting to attractions around Indy (the Children's Museum, the zoo), and for the proximity to places for dinner (a wide variety of places).
Cons: There were also some little things that we didn't like....no free Wi-Fi; no information binder in the room about hotel amenities, local eateries or attractions, etc.
5.8
Dana
Okay
mature couple
03-31-2016
Pros: I always like the Embassy suites because there is so much room and the breakfast buffet.
Cons: The hotel is under renovations and I feel like cause we booked with another company and not directly with the hotel we got an old room that was sub par for an embassy suites. The breakfast was okay this time.
9.6
Angel
Exceptional
family with young children
03-29-2016
Pros: The bed was so comfortable and the room was spacious. The atrium was pretty. Happy Hour was a nice surprise and the bartender was great. Our room had a nice little balcony and view of a pond.
Cons: Pool was cold and shallow. Scrambled eggs were a little under cooked.
9.2
Sasha
Wonderful
family with young children
03-29-2016
Pros: The rooms updated, the food good and the bed comfortable.... The staff nice
Cons: All was excellent..... Only advise Inspect your room thoroughly when u get there and report any thing that may have occurred before u got there.... To avoid being charged for them.... (My charges were removed because I reported it) :)
10.0
David
Exceptional
young couple
03-27-2016
Pros: Everything was great!
Cons:
7.1
John
Good
solo traveller
03-06-2016
Pros: The whole breakfastdeal
Cons: Kids running free up n down the hallway
7.1
Scott
Good
young couple
02-29-2016
Pros: I like the happy hour for drink and snacks
Cons: Was working on rooms and could hear the hammering in rooms and elevators were slow requested a room on top floor and they put us on the 3rd floor had to ask to move
8.8
Anonymous
Excellent
family with young children
02-27-2016
Pros: Loved the food and the atmosphere.
Cons: The construction
7.9
Mary
Good
family with older children
02-24-2016
Pros: The staff helpful. Beds comfie. Quiet,. Drinks good and plentiful. Liked Robert, the driver.
Cons: Pastries seemed stale. snacks very average.
7.9
James
Good
family with young children
02-22-2016
Pros: The room was clean and very nice.
Cons: The pool was occupied by approximately 40 children no adults, way over crowded. They were asked to leave at 10:00. Finally my family will have a few minutes to enjoy the pool that was open to adults until 12:00. But no we were not allowed. I tried to explain the pool was to full for us to swim but they didn't care and made us the only people left leave anyway. They were very rude about this.
5.8
Steve
Okay
mature couple
02-17-2016
Pros: Room was nice but not the one we booked.
Cons: Elevators were slow and plagued by seeming endless amount of children running around.
5.0
Charles
Fair
family with young children
02-07-2016
Pros: We had 2 rooms and free breakfast
Cons: The room had stains all over it my babies socks were black within a hour of our stay the room is expensive and on top of that you have to pay for WiFi it didn't make it easy to get to either we had no clear direction so it took us 2 hrs with no help from the front desk to start the WiFi the tv kept cutting out
8.3
Wendy
Very Good
family with young children
12-30-2015
Pros: We were in one of the recently renovated rooms. The decor had a light and airy modern look.
Cons: The pool was closed Friday due to someone getting sick in the actual pool until late Saturday. The hot tub and the sauna were both out of order. We found a frozen pot pie in the room freezer and a dirty wash cloth hanging over the shower bar. The rest of the room was clean.
7.5
Elizabeth
Good
family with young children
10-20-2015
Pros: We like staying in a hotel room that truly separates the bedroom from a living space. The staff was friendly and attentive.
Cons: they are going through a major renovation right now. Luckily they are not doing construction on the weekends but weekdays the construction is very loud from 10-5. Also they needed more seating for breakfast.
4.5
Aubrey
Disappointing
mature couple
10-20-2015
Pros:
Cons: When we arrived carpet in room was dirty with a foul smell. The shared balcony door did not lock which allowed our neighbors free access to our room
8.3
Lauren
Very Good
review category group of friends
10-06-2015
Pros: Like the free breakfast
Cons:
3.3
Lakota
Poor
review category group of friends
08-18-2015
Pros: The breakfast was great and the attendees was great.
Cons: My room air-conditioning was out and i called front desk and told them that the air wasn't working so they sent Joe blow to fix it he didn't then I had to go to wedding came back it should have be cool but it wasn't so around 3:30a.m I called front desk again only this time he told me there nothing he could do for me soon am mad ass hell I wouldn't recommend a dog be in a hot suite at that I thought I payed for comfort but good tricked
10.0
Tenille
Exceptional
family with young children
07-21-2015
Pros: The room was very clean and spacious.
Cons: Bathroom was too small for the size of the room. Could have been bigger. Too tight.
5.0
Wanda
Fair
solo traveller
05-11-2015
Pros: The hotel was Nice in looks but definitely needs upgraded.
Cons: The conference I attended the room temperature was cold and we couldn't get it to a temperature that was comfortable.
7.9
Anonymous
Good
family with young children
04-25-2015
Pros: The property is lovely and front desk always did there best when I had a request or concern . Complimentary made to order breakfast and afternoon salsa and wine is the best idea ever! The hotel while aging, has a nice flow and bright openness from the atrium which makes a difference on rainy days.
Cons: It's showing it's age! Cracked dingy caulking in bathrooms, and a sofa bed that made my son and I try to sleep on the floor. just needs freshening up. after a week stay, I noticed for two days the maid service was really negligent, ignoring request for shampoo, forgetting to put towel, leaving my door partially shut (f0r 8 hours! Unlocked) made me doubt if she even cleaned the shower....but then there were the other days when the maid service was awesome to really fine details, it was so obvious. Folding the tissues in fan shapes, fixing the forgotten points of the other staff. So I would evaluate the consistency of the quality of work of maids on the 6th floor during the week of April 19.
9.2
Frederick
Wonderful
family with young children
03-24-2015
Pros: After hours in the car our three generation family of 6 checked in just in time for refreshment and renewal at the Manager's Reception -- snacks & beverages. The kids (5 &3) then jumped in the pool. We enjoyed many good restaurants nearby, spaced ourselves well in the suites, and loved the convenience of a hot breakfast in the atrium.
Cons:
8.8
Jessica
Excellent
family with young children
03-17-2015
Pros: Things we good for the major part
Cons: Why do they not have biscuits and gravy on the breakfast and then when calling the front desk takes for ever for them to answer the phone and same with room service
9.6
Juan
Exceptional
young couple
03-11-2015
Pros: Loved the upper level!! The breakfast was good too!!
Cons: Bathrooms a little small
9.2
Scott
Wonderful
young couple
03-02-2015
Pros: I liked how they had a manager reception more 2 hours for drinks and adults only in pool from 10 to 12 at night
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