About AAA Membership Travel Travel Information Savings & Discounts Auto Services Insurance Financial

AAA Home

Embassy Suites Indianapolis Downtown

AAA Inspector Rating

8.7

Very Good

185 Guest Ratings

110 W Washington St

Indianapolis, IN 46204- Map It

Members save 5% or more and earn HHonors™ points when booking AAA rates!

Book Now Route

Save

(31) Photos

Photos

AAA Inspector Notes

Located in the heart of downtown, the hotel is connected to Circle City Mall and offers access to the convention center via an enclosed walkway. There's numerous dining options nearby. Guest room corridors look out onto the hotel's open central atrium. There is a fee to use the wireless Internet. Smoke free premises. 360 units, some two bedrooms. 18 stories, interior corridors. Accessibility (Call).

More about Indianapolis, IN More Hotels in Indianapolis, IN

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Jct Illinois St. Connected to Circle Centre. 110 W Washington St 46204.

AAA Benefit

Members save 5% or more and earn HHonors™ points when booking AAA rates!

Pool

heated indoor.

Parking

on-site (fee).

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, pay movies, wireless Internet (fee).

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, room service.

Terms

check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 185 guests

Showing reviews 1 - 5 of 15

7.0

Verified Hotel Guest

Good

Family with Young Children

08-03-2016

Pros:

Cons: Their parking is terrible. I have SUV and could not park past a certain level. No spots available. The hotel needs updating. Paid $--- a night for a room stuck back in a corner and the breakfast was not all that good either. The staff was very nice.

2.0

Katherine

Poor

Family with Young Children

07-14-2016

Pros: The location the breakfast and happy hour

Cons: disappointed in our stay. Air regulated i get hot very easy. For their prices I should be able to have air. Stated to open windows. So humid glasses fogged up. Asked for fan. Never showed. Key card didn't work. Bedroom tv didn't work. Hallway stunk.

9.0

Verified Hotel Guest

Wonderful

Family with Young Children

07-11-2016

Pros: The location was great for hitting the zoo and children's museum. The staff were exceptionally nice and helpful. The rooms were clean and quiet. The bedroom had a ceiling fan, which at first was sort of funny; but actually really nice in the end.

Cons: The elevators do not start on the ground level, so with a stroller or luggage carrier you had to take a manual elevator up to the regular elevators. The rooms are VERY dated but large and clean. The self parking garage is very tight and hard to maneuver.

5.0

Ricky

Fair

Traveling as Couple

03-22-2016

Pros: Room was not cleaned

Cons: Room was not cleaned properly

10.0

Verified Hotel Guest

Exceptional

Business Traveler

03-21-2016

Pros: The location downtown. The free breakfast. The room was very nice.

Cons: No

5.0

Laura

Fair

Business Traveler

03-06-2016

Pros: The breakfast and managers reception are nice.

Cons: The first day we had to call twice about getting our room cleaned it was finally done after 530pm. It didn't get much better for the rest of our stay. Very disappointed

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

02-23-2016

Pros: Happy Hour & Breakfast included, good location

Cons: Too crowded at times for the reception & breakfast

9.0

Stacy

Wonderful

02-16-2016

Pros: Even though it was crazy busy, the staff were friendly & kept lines moving. love the nice complementarity breakfast & happy hour w/ snacks. We forgot toothbrush & toothpaste I asked for some they delivered to our room in a reasonable amount of time.

Cons: Temperature on the shower would change randomly. I didn't report or request a change because it wasn't that big of an issue to us.

4.0

Verified Hotel Guest

Disappointing

Family with Young Children

02-16-2016

Pros: It's pretty inside and the room was nice.

Cons: The pool was really small for such a big hotel. It was really hard to find. Our door didn't lock and we weren't aware of it all night. It may be a party hotel, ppl next door were screaming @ 2am. The center of the hotel remained really cold.

10.0

Julie

Exceptional

Business Traveler

01-31-2016

Pros: I love this location! I didn't have to go outside to get to so many places, as this is connected to the mall and the skywalk. Professional, friendly staff. I enjoyed the free snacks and drinks in the evenings.

Cons:

10.0

Shante

Exceptional

Group Traveler

01-12-2016

Pros: Food

Cons: The fake want to be cop was rude to everyone in the pool

3.0

Katherine

Poor

Traveling as Couple

11-17-2015

Pros: The location was great. Right in the middle of everything.

Cons: They overbooked us the first night. We were moved to The Conrad, which was great, but had to move to Embassy for the next night. We were promised that the Conrad would be comped, but they apparently reneged on that. So we are "discussing" this.

4.0

Melanie

Disappointing

Family with Teens

11-11-2015

Pros: The best thing about this hotel is the location.

Cons: Rooms weren't check-in ready/no contact method for when they became available; just check back frequently. The sofabed mattress was all springs that could be felt. There was a hole in the wall. The duvet was stained. Restaurant was basically self-serve.

5.0

Peter

Fair

Group Traveler

10-21-2015

Pros: The room was ok . I was expecting a little more wow factor being penthouse roomm

Cons: No privacy.you can hear people in next room through connectin doors.they advertised bose speakers but they havnt had them for years

8.0

Verified Hotel Guest

Very Good

Group Traveler

08-25-2015

I would visit this hotel again though...

Pros: spacious rooms

Cons: not the prettiest cocktail hour/breakfast area...have been to nicer ones in other embassy suites... others also had more food choices at happy hour and the breakfast seemed alittle unorganized and in a small space.

Showing reviews 1 - 5 of 15