Located in the heart of downtown, the hotel is connected to Circle City Mall and offers access to the convention center via an enclosed walkway. Guest rooms are spacious with separate seating areas. Guest room corridors look out onto the hotel's open central atrium. The bright airy pool area is equipped with two hot tubs.
Smoke free premises. 360 units, some two bedrooms. 18 stories, interior corridors. Accessibility (Call).
Jct Illinois St. Connected to Circle Centre. 110 W Washington St 46204.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 319 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was outstanding! In every respect!
Cons: No Jameson at happy hour
8.0
Anonymous
Very Good
08-11-2017
Pros: LOCATION
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: The room was ok . I was expecting a little more wow factor being penthouse roomm
Cons: No privacy.you can hear people in next room through connectin doors.they advertised bose speakers but they havnt had them for years
4.0
Anonymous
Disappointing
08-11-2017
Pros: The best thing about this hotel is the location.
Cons: Rooms weren't check-in ready/no contact method for when they became available; just check back frequently. The sofabed mattress was all springs that could be felt. There was a hole in the wall. The duvet was stained. Restaurant was basically self-serve.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Cleanliness and location were pluses.
Cons: Wasn't pleased to find that I had to pay for parking.To add too my frustration, the lots outside the stadium were cheaper.FYI I came up for the Colts-Broncos game.My only other issue was with the four inch tpad on the sofa bed.I ended up sleeping on sofa.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Food
Cons: The fake want to be cop was rude to everyone in the pool
9.0
Anonymous
Wonderful
08-11-2017
Pros: Even though it was crazy busy, the staff were friendly & kept lines moving. love the nice complementarity breakfast & happy hour w/ snacks. We forgot toothbrush & toothpaste I asked for some they delivered to our room in a reasonable amount of time.
Cons: Temperature on the shower would change randomly. I didn't report or request a change because it wasn't that big of an issue to us.
4.0
Anonymous
Disappointing
08-11-2017
Pros: It's pretty inside and the room was nice.
Cons: The pool was really small for such a big hotel. It was really hard to find. Our door didn't lock and we weren't aware of it all night. It may be a party hotel, ppl next door were screaming @ 2am. The center of the hotel remained really cold.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Happy Hour & Breakfast included, good location
Cons: Too crowded at times for the reception & breakfast
8.0
Anonymous
Very Good
08-11-2017
Pros: Location Breakfast Hospitality
Cons: Tv limited on channels.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location downtown. The free breakfast. The room was very nice.
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: Room was not cleaned
Cons: Room was not cleaned properly
8.0
Anonymous
Very Good
08-11-2017
Pros: Location & free breakfast
Cons: Pool was small and packed. ....too loud in that room
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, reception and breakfast
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: It was easy to get back to our ball tourney. Also to the mall.
Cons: The fire alarm went off in the middle of the night. Once it was all clear there was no staff to help make the trip to our room orderly and fast. Also a lot of parties. People were very loud in the halls and in the room next door. The televisions losing si
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great!!!!
Cons: Nothing! It was the best ever.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was great for hitting the zoo and children's museum. The staff were exceptionally nice and helpful. The rooms were clean and quiet. The bedroom had a ceiling fan, which at first was sort of funny; but actually really nice in the end.
Cons: The elevators do not start on the ground level, so with a stroller or luggage carrier you had to take a manual elevator up to the regular elevators. The rooms are VERY dated but large and clean. The self parking garage is very tight and hard to maneuver.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Breakfast was very good and offered a wide selection of items. The dining area staff was very pleasant and helpful.
Cons: The sink in the bedroom turned on, but wouldn't turn off. I panicked and spent a good 5 minutes fiddling with it until I got it to turn off, then never touched it again. Also, the room wasn't very well lit; rather it seemed dim and somber.
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Room was muggy,tv didn't work, shower got cold after being in it for maybe 10 minutes, there were huge rips in our comforter, and when I pulled the drapes back from the window you could see where moisture had ruined some of the wall.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Cocktail hour and location
Cons: We were woken up at 8 am by construction in the hotel. Room smelled damp and musty.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location.
Cons: Under construction at the time I booked and I didn't know until we got to the hotel. Room was not the cleanest and found mold in the bathroom.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location.
Cons: Hotel under construction, yet still charged full rate for room. I was disappointed in the price.
4.0
Anonymous
Disappointing
08-11-2017
Pros: I enjoyed happy hour, the room
Cons: The drilling early morning during the renovation, and the reaction the clerk have given me when I called down.
5.0
Anonymous
Fair
08-11-2017
Pros: The evening staff was very helpful. The bar tender in the restaurant was awesome and accommodating.
Cons: They were well into a remodel. Our room was not ready when promised. The ceiling was covered in dust in the room which was not good for my son's allergies
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location and staff. The only downside was the hot water was turned off by 9:30 in the morning. It was something the city was doing, so it could not be helped.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Nothing
Cons: First did not get room I reserved had to take a smaller room just to get something that wasn't worn out. Then we were looking forward to the evening reception what a joke pop corn potato chips, good thing unlimited drinks!! everything is dirty in hotel.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was great everyone greated us when we walked past.
Cons: Our room bathroom was in dire need of an update, but they are in the process or remoldeling. Hotel was very hard to find. Only one little sign was outside we had to call the staff to help us find it. Had hair on our dining room table and mirror was dirty.
9.6
Anonymous
Exceptional
12-27-2015
excellent
Pros: We stayed on Christmas Eve and everyone was very pleasant and helpful.
Cons: Carpet in the hallways looked as if it needs to be replaced. Was a walking hazard for my elderly parents
10.0
Anonymous
Exceptional
12-23-2015
Great downtown hotel
Pros: Great location. Great staff. Clean room. Needed a crib for the room. One was provided. It was delivered promptly and very clean
Cons:
4.6
Anonymous
Disappointing
12-22-2015
Disappointing
Pros: good location
Cons: rooms and the building are very old, for a similar price you can get better rooms in the close proximity
5.0
Anonymous
Fair
12-13-2015
only good breakfast
Pros: Breakfast
Cons: 1/dark foyer
2/poor quality of sofa bed
3/difficuld to find the entrance
4/extra beddings, towels, coffee etc for total of 6 guests were not ready for the arrival
10.0
Anonymous
Exceptional
12-12-2015
Awesome Experience
Pros: Every thing is good food is Awesome in breakfast
Cons: Just one things let you know about parking when we go in parking lot wind is coming Directly we suffer cold That's it
10.0
Anonymous
Exceptional
12-08-2015
Close to football and food
Pros: Beds, suite w/coffee, nearby restaurants, close to Lucas Oul Stadium
Cons: Self parking
8.8
Anonymous
Excellent
12-01-2015
over all good
Pros: Most of the stay was great
Cons: Room had make up left there by someone I think should have been pick up by house keeping when they clean the room was just laying on floor by window remote doesnt work in room
10.0
Anonymous
Exceptional
11-24-2015
Exceptional
Pros: The room and the food
Cons: Nothing
7.9
Anonymous
Good
11-22-2015
Good
Pros: Happy Hour
Cons:
10.0
Anonymous
Exceptional
11-11-2015
Exceptional
Pros: the size of the room
Cons:
10.0
Anonymous
Exceptional
11-10-2015
Amazing hotel!!
Pros: Everything was great!
Cons: Room services was a bit slow but it's because they were a lot of people staying at the hotel. Promote restaurants near by.
6.3
Anonymous
Pleasant
11-10-2015
Could have been better
Pros: Location was great for going to Colts game and entertainment.
Cons: There was mold in the bathroom which was not good as I'm really allergic to mold. There was unpleasant smell throughout the suite. Had room attendant start knocking on our door at 8 am and came back 3 times before we went to check out. Very annoying.
10.0
Anonymous
Exceptional
10-25-2015
Weekend get away
Pros: Everyone was very friendly. The room was clean and up to date. I love the location to everything. Snack time was great and so was breakfast.
Cons:
7.5
Anonymous
Good
10-20-2015
GREAT LOCATION
Pros: Right in the middle of downtown. Staff very nice and breakfast was excellent.
Cons: Think room was a little overpriced due to a Colts game that weekend. Also TV did not work very well.
5.8
Anonymous
Okay
10-15-2015
Ok but you can get...
Pros: Location
Cons: Outdated not clean well
7.1
Anonymous
Good
10-12-2015
Good
Pros: Check staff was excellent! Asked me if I would like a bottle upon departure. Clarified parking hours for me within your garage
Cons: Rooms are tired. Need a spruce up
9.6
Anonymous
Exceptional
10-08-2015
Great location in downtown Indy
Pros: Great location for downtown yet plenty quiet in the rooms.
Cons:
9.2
Anonymous
Wonderful
10-07-2015
Beautiful interior, great location, comfortable...
Pros: The two front desk staff were very professional.
Cons: Bathroom sink drained very slowly, even after the engineer took a look at it. Also the light switches were dirty. I cleaned them myself.
10.0
Anonymous
Exceptional
10-07-2015
Would stay here every visit...
Pros: Staff was amazing! And the breakfast was beyond exceptional!
Cons:
8.8
Anonymous
Excellent
10-05-2015
Would stay there again.
Pros: Room was clean & comfortable. Liked the breakfast buffet. Only complaint was the Internet connection was spotty.
Cons:
5.4
Anonymous
Fair
10-04-2015
Great location horrible room
Pros: One nice staff manager
Cons: Mold on Windows. Unit had very musty odor. My family would have switched rooms if we didn't get in till late
10.0
Anonymous
Exceptional
10-04-2015
Exceptional
Pros: Location. Breakfast is not as good as it could be.
Cons: The breakfast did not measure up to your other embassy suites.
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