Fairfield Inn & Suites by Marriott Indianapolis East

AAA Inspector Rating
8.7
Excellent
57 Guest Ratings
7110 E 21st St
Indianapolis, IN 46219- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
This hotel is nestled off the highway with an attractive landscaped garden area near a small pond. The bright and cheery guest rooms are a welcoming and comfortable place to rest your head. Some upgraded suites include inviting jetted tubs. Smoke free premises. 63 units, some efficiencies. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-70 exit 89, 0.3 mi se; 0.5 mi w of jct I-465. 7110 E 21st St 46219.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 57 guests
Showing reviews 1 - 5 of 49
9.2
Clint
Wonderful
family with young children
04-23-2017
Pros: Coffee bar was nice and stocked all day
Cons:
8.3
Lisa
Very Good
review category group of friends
03-27-2017
Pros: The staff was very friendly even on a very busy weekend. The King room with jacuzzi tub was great! We couldn't use the pool because there were too many kinds but we enjoyed our stay there. We had reservations downtown for dinner and it took us 17 minutes to get there. The drive was easy. The hotels downtown were booked which is where we wanted to stay but we happy with this location since it wasn't too far away.
Cons: Too many kids in the pool and hot pool so that adults could not use.
9.6
Heather
Exceptional
family with young children
03-21-2017
Pros:
Cons: The food was gross
6.3
Sandra
Pleasant
family with young children
03-17-2017
Pros:
Cons: I'm the team parent for my daughter's volleyball team & book about a hundred rooms a year. When our coach arrived at the hotel on Saturday Feb 18th, the hotel had charged my credit card for his room on Friday night b/c they didn't have record of the cancellation of the Friday night portion I had made weeks prior for him. The front desk manager Karen Tatham was helpful & friendly. I emailed her a copy of my cancellation. She said only the manager could credit my account so she forwarded him my email & said it couldn't be processed until Monday. I had to email Karen several more times b/c I hadn't heard from the manager. Karen always emailed me back. She eventually told me to call the manager. I left 2 voice mail messages for the manager & he NEVER even bothered to call me back. The last one was March 8th & I wasn't very pleasant since it had been almost 3 weeks without any sort of resolution or response from the manager. On March 10th I finally noticed that my card had been credited. The manager still NEVER had the decency to call me back. I booked over a hundred room at Marriott properties for this volleyball season alone. 11 rooms for 8 tournaments & several tournaments are 2 night stays & I do this every year for our team alone. I often make suggestions for hotels to our volleyball club administrators that book thousands of rooms. The manager at the Fairfield Inn & Suites on East 21st St in Indy will prevent me from ever booking at that hotel again. Additionally, the young African American lady at the front desk on the evening of Feb 18, 2017 was rude to our entire team. She would grunt when we asked her questions, never smiled & was not helpful AT ALL. Our team is easy to deal with & I have never written a hotel complaint in my life. I have been doing this club volleyball thing & booking hotels for 8 years now, often 2 teams a season. My experience was unacceptable.
7.5
Olivia
Good
young couple
01-27-2017
Pros: The room was clean and the bed was comfortable
Cons: Location
Showing reviews 1 - 5 of 49