Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Attractive décor creates a warm and inviting space at this stylish property. The spacious lobby with an open breakfast area features a fireplace and convenient workstations. The exercise room features both cardio options and free weights. Guest rooms are well appointed with warm white duvets, LCD TVs, large workstations and good-size bathrooms.
Smoke free premises. 110 units. 4 stories, interior corridors. Accessibility (Call).
Cons: The hotel sent me an email 1 hour prior to arrival letting me know that they were canceling my reservations and they could move me to a 1 star hotel for a similar rate, I feel is robbery. hard to find out when you get to a hotel my reservation isn't good
10.0
Anonymous
Exceptional
08-11-2017
Pros: For such a great prices hotel, to have a hot tub and pool included was great! Would definitely plan my next stay he as well. Very clean and always have hot coffee ready.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff is friendly and helpful. Things are very clean. The breakfast is bountiful. I especially like the coffee bar that is open 24 hours. I have stayed at this hotel several times and have never been disappointed.
Cons: Nothing.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean hotel and the amenities.
Cons: Unfortunately, the breakfast was awful. My expectations aren't that high for this sort of breakfast but the eggs were tasteless and the orange juice was just not good. Stayed at a Hampton in Ohio week before and was pleasantly surprised how good it was.
4.2
Anonymous
Disappointing
08-08-2017
DO NOT STAY HERE !
Pros: Lobby was clean but aren't they all until you start your journey through the hotel
Cons: Old worn out furniture and decor in the rooms . Not worth $159.00 per night . Staff was not enthusiastic or upbeat at all .The G.M. Maria Gomez was not very helpful with an issue I had.
9.2
Anonymous
Wonderful
07-23-2017
Superb
Pros: Too many sweet things
Cons: Too many sweets
10.0
Anonymous
Exceptional
07-18-2017
Awesome place!
Pros: The breakfast was great and the staff were friendly/accomodating.
Cons:
7.5
Anonymous
Good
07-17-2017
Decent hotel in good location
Pros: Big room and good shower
Cons: Breakfast was ok but bacon or sausages would have been nice
9.2
Anonymous
Wonderful
07-12-2017
Superb
Pros: Staff was very nice and helpful. Hotel was clean and room was very comfortable.
Would definitely stay here again.
Cons: Part of the reason I picked it was for the hot tub. It was broken! So I was a little bit disappointed. But pool was nice.
8.3
Anonymous
Very Good
07-11-2017
Great place, easy on and...
Pros: Hamptons are always comfortable and have a great breakfast.
Cons: It was in an industrial area.
7.1
Anonymous
Good
06-30-2017
Door latch did not work
Pros: Typical quality of a good Hampton with the exception of our door latch.
Cons: One way streets make it a bit tricky to access but our biggest problem was that 4 hours into our stay we realized the door appeared to lock but good actually be pushed open. It just by chance that we noticed. The hotel had prior issues with the latch but had not adequately repaired it. We had to switch rooms when we realized the latch could not be made to work. It took 30 minutes to get the issue resolved (by switching to a new room) and this made us a few minutes late to the show we had traveled to see.
10.0
Anonymous
Exceptional
05-21-2017
Exceptional
Pros: Nice complimentary breakfast with good variety.
Cons: I do not like powdered scrabbled eggs
9.6
Anonymous
Exceptional
04-24-2017
Exceptional
Pros: everything was good
Cons: Someone broke into my sisters car
10.0
Anonymous
Exceptional
04-16-2017
Perfect location and staff.
Pros: The location and how great the staff was (both the first shift and the second shift) and additionally the security personnel.
Cons: There's nothing I didn't like, just wish the room was larger. Recommend getting the siite, which I will choose next time.
9.2
Anonymous
Wonderful
03-29-2017
We were there for a...
Pros: The breakfast area was clean and well stocked to keep up with the crowd
Cons: Nothing
9.2
Anonymous
Wonderful
02-28-2017
good stay for the price
Pros: easily accessed from the highway making getting to other destinations less of a strain. I did not have the breakfast due to time constraints on my end but it smelled wonderful every morning.
Cons:
4.6
Anonymous
Disappointing
01-10-2017
Disappointing
Pros: It was rated 9.2 highest in the Indy group, however, I would rate only average.
Cons: I've stayed at Hawthorne Suites for 80 dollars that were better. Who gave it 9.2? This is an average hotel. The 9.2 swayed me in the wrong direction for 119 dollars, I could have stayed downtown at the classy hotels. This is only a 60 to 80 dollar a night hotel going for 119 dollars a night.
10.0
Anonymous
Exceptional
01-01-2017
Wonderful Stay
Pros: Very nice and clean.
Cons:
10.0
Anonymous
Exceptional
11-08-2016
Exceptional
Pros: Very clean and comfortable. Bed was great.
Staff was exceptionally friendly!!
Cons:
10.0
Anonymous
Exceptional
10-31-2016
I'd recommend this hotel to...
Pros: Very convenient location if going downtown Indy- highways close by yet you're far enough out that it's quiet. The staff was helpful and the breakfast provided very good.
Cons: Nothing
10.0
Anonymous
Exceptional
10-11-2016
Exceptional
Pros: This was the best u guys rock keep up the good work everything was perfect I will come here again.
Cons: This was the best hotel I've stayed at in a long while it was like sunshine and ice cream.
10.0
Anonymous
Exceptional
10-10-2016
Great Hotel! Better than most!
Pros: Great place close to I-65/465. Great breakfast. Very comfortable clean firm bed. Great service.
Cons:
10.0
Anonymous
Exceptional
10-05-2016
Great Stay
Pros: Great stay. Hotel was close to everything.
Cons:
7.5
Anonymous
Good
10-04-2016
Good
Pros: staff and hotel were great
Cons: Pool was a little cold
10.0
Anonymous
Exceptional
09-24-2016
Great Stay
Pros: Hotel was very nice and clean. It was in a great location and convenient to lots of stores and restaurants. Highly recommend.
Cons:
9.2
Anonymous
Wonderful
09-15-2016
Golf trip
Pros: Hotel was quiet and very comfortable
Cons: Breakfast was very average.
9.6
Anonymous
Exceptional
08-20-2016
We were in and out
Pros: Great bed. Quick service
Cons: Nothing
9.2
Anonymous
Wonderful
07-26-2016
Pleasant Stay
Pros: Almost everything
Cons: It's really trivial but I kept seeing the same breakfast items like Westerns, sausage patties & hotcakes at several different Hampton Inns on this trip.
Need more variety in breakfast choices.
3.8
Anonymous
Poor
07-25-2016
Stayed in the worst Hampton...
Pros:
Cons: The building and plumbing needed repair. The two elevator doors would hardly open or close making great racket. The plumbing in the bath tub was loose sticking into the tub, hot water took forever. ice machine didn't work. Plastic door passes had to be programmed twice before the door would open. This dump needed new management.
10.0
Anonymous
Exceptional
07-12-2016
Great for a 2 night...
Pros: The breakfast had a good variety, the pool was a nice way to end the day, the pillows where fluffy and the room was nice and cold.
Cons: The queen bed was a little uncomfortable.
10.0
Anonymous
Exceptional
06-08-2016
A Fantastic Memorial Day Weekend...
Pros: location and cleanliness
Cons:
6.7
Anonymous
Pleasant
05-18-2016
Fair
Pros:
Cons: I had extra cash for the trip, a college graduation, but was rudely told I wasn't allowed to pay in cash when I checked out.
9.2
Anonymous
Wonderful
04-27-2016
A spring break swim for...
Pros: Breakfast was average but deceit and free.
Pool was maintain nicely.
Cons: Maybe a fruit salad along with the banana and apples.
9.2
Anonymous
Wonderful
04-10-2016
Were happy with Hampton Inn
Pros: Very nice hotel. Staff was excellent. Great coffee and breakfast. Pool and hot tub were fun.
Cons: Queen mattress sunk in the middle. It needs replacing. Everything else was just great.
4.6
Anonymous
Disappointing
04-06-2016
Loud groups
Pros: Desk clerk didn't argue with me when I complained about the noise. She was very nice and did what she could.
Cons: There was at least one group of adolescent girls yelling and slamming doors and running up and down the hallway. Parents seemed to be MIA.
10.0
Anonymous
Exceptional
04-02-2016
Hampton Inn - NW Indy
Pros: The staff acknowledged us as we walked in. They were very welcoming. The complimentary coffee bar was very nice. The beds were so comfortable and the breakfast was great.
Cons: There wasn't anything that I didn't like.
9.2
Anonymous
Wonderful
03-16-2016
#Clealiness
Pros: The beds were super comfy... Loved the variety at breakfast... Cleanliness was a +!
Cons: The location... But I chose it, so I can't argue that point.
10.0
Anonymous
Exceptional
10-21-2015
Helpful staff!
Pros: We lost a dental apparatus in the garbage and the breakfast staff was so helpful getting this item before it was discarded in the dumpster. Salvador was most helpful!
Cons:
8.3
Anonymous
Very Good
09-07-2015
Very good
Pros:
Cons: front desk didn't want to give me the invoice, still waiting for it
10.0
Anonymous
Exceptional
08-26-2015
Exceptional
Pros: The front desk personnel were so personable.
Cons: All of the little soccer players in supervised and plYing with the elevators.
9.6
Anonymous
Exceptional
08-23-2015
My stay was great
Pros: Very nice rooms and facilities
Cons: Pool area and chlorine burns your eyes and that what I was looking forward to
5.8
Anonymous
Okay
10-25-2011
Okay
Pros: Breakfast was great! Staff also pretty helpful
Cons: Entering the room for the first time, it did not look, smell or feelclean. Bed not made as hotel beds normally look.
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