This charming, elegant hotel is located in the remodeled 1915 Fletcher Trust Building, considered a skyscraper at the time of construction.
Smoke free premises. 188 units. 16 stories, interior corridors. Accessibility (Call).
Pros: Being downtown was very nice, it was right on the square.
Cons: It was satisfactory.
9.0
Anonymous
Wonderful
07-14-2017
Pros:
Cons: A little dated but clean and comfortable.
6.0
Anonymous
Pleasant
07-14-2017
Pros: Clean, large room
Cons: For the rate they charge, breakfast should've been included, blow dryer should not have been broken, and elevator shouldn't take five minutes to arrive every time.
7.0
Anonymous
Good
07-14-2017
Pros: The room was very nice and beautiful
Cons: They had no continental breakfast and everything was very expensive
8.0
Anonymous
Very Good
07-14-2017
Pros: Perfect location to walk downtown Indy.
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: The location overlooked a beautiful part of the city. It felt like an upscale establishment without the upscale price.
Cons: Nothing comes to mind.
8.0
Anonymous
Very Good
07-14-2017
Pros: Location. Clean and friendly
Cons: No
9.0
Anonymous
Wonderful
07-14-2017
Pros: Nice hotel. Have stayed at this location several times
Cons: No complementary breakfast.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The room was quiet and the bed was amazing! The staff was soooo helpful and friendly. I would recommend this facility to everyone who wanted a great downtown location!
Cons:
7.0
Anonymous
Good
07-14-2017
Pros: The staff was very nice and helpful
Cons:
6.0
Anonymous
Pleasant
07-14-2017
Pros: Location is good.
Cons: Parking is somehow difficult. I waited 30 minutes to get out of the garage. Maybe it's just their technical issues that day but cars were packed in the garage for several floors, waiting to get out.
5.0
Anonymous
Fair
07-14-2017
Pros: Location
Cons: They were changing mattresses in the rooms during my stay. Woke me up, uninvited, to let me know that one morning, but then nothing was changed in my room. Lobby was chaos during my stay.
2.0
Anonymous
Poor
07-14-2017
Pros: The room was clean and the staff friendly. Close to most downtown destinations.
Cons: Always startled when very high priced downtown hotels don't include any free amenities that are standard elsewhere. From now on, I will stay in greater Indianapolis area hotels, and take a cab to my destination. Better experience, plus save money.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Very clean rooms. And a very friendly staff
Cons:
7.0
Anonymous
Good
07-14-2017
Pros: Spacious
Cons:
8.8
Anonymous
Excellent
10-24-2015
Fabulous
Pros:
Cons:
9.6
Anonymous
Exceptional
08-26-2015
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
08-25-2015
Good
Pros:
Cons:
8.3
Anonymous
Very Good
08-02-2015
Very good
Pros:
Cons:
6.7
Anonymous
Pleasant
07-26-2015
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
07-12-2017
Nice
Pros: LocAtion
Friendly staff
Good breakfast buffet included
Cons: Valet parking was pricey with no self park option.
Pillows were awful
7.5
Anonymous
Good
05-01-2017
Good
Pros:
Cons: We scheduled rooms with 2 king beds and a pull out sleeper, received rooms with 1 king bed and a pull out sleeper. Other then that it wasn't bad.
5.0
Anonymous
Fair
04-17-2017
Passable
Pros:
Cons: I was charged $24 for parking which was validated at the front desk and added to my room charges then when exiting the garage they charged me another $9 because my ticket didn't show validation properly from the hotel. Even after showing the receipt for my room with parking I still had the pay the extra charge.
10.0
Anonymous
Exceptional
12-24-2016
Exceptional
Pros: The beds were extremely comfortable. They recently upgraded them and I slept so well.
The location is also perfect. Right on the circle. Close to shopping and within walking distance to st elmos even I'm the cold.
Cons:
6.3
Anonymous
Pleasant
10-04-2016
Good location, rooms could have...
Pros: Staff was very friendly and helpful, quickly took care of any questions.
Cons: The rooms smelled musty, and could have been cleaner. my shower drain was also completely clogged and water backed up - though once I asked for it to be fixed it was done right away.
6.7
Anonymous
Pleasant
08-30-2016
Pleasant
Pros: The position is really into the center
Cons: The staff at the desk has been really aggressive, without helping for the problem that we got and not providing any solution.
We had to ask to the night staff that helped us in a few minutes solving the issue.
8.8
Anonymous
Excellent
03-28-2016
Fabulous
Pros: Location was perfect.
Cons: Bed was like a brick and the pillows were too soft. Pool and hot tub temperature were not very warm.
10.0
Anonymous
Exceptional
02-18-2016
Great Place to Stay! Awesome...
Pros: I loved how welcoming and happy the staff were.
Loved the Valet Parking
Cons: I didn't like how my room was more expensive than my friends and we stayed in the same room.
8.5
Anonymous
Excellent
10-31-2015
Very good
Pros: The breakfast was fantastic.
Cons: The view was not good.
5.4
Anonymous
Fair
10-24-2015
Passable
Pros: Location
Cons: Poor staff attitude . Breakfast below standard
8.8
Anonymous
Excellent
10-23-2015
Overall very good
Pros: Room was clean and nice
Cons: Bed was too stiff. Supposedly, you could adjust it. The dial didn't seem to work.
5.4
Anonymous
Fair
10-20-2015
I won't be back
Pros: The location
Cons: Room was not nice. Staff not nice. Not worth the money.
10.0
Anonymous
Exceptional
10-05-2015
Exceptional
Pros:
Cons: Restaurant food excellent. Service poor.
8.3
Anonymous
Very Good
09-24-2015
Very good
Pros: we loved the location as everything was in walking distance
Cons: the hotel had screwed up are hotel reservation as we went from the deluxe king sweet and ended up with just a regular sweet
7.9
Anonymous
Good
08-14-2015
Good
Pros: Free flow of coffee at lobby daily.
Cons:
6.0
Anonymous
Pleasant
08-02-2015
Worst night ever!
Pros:
Cons: They told me we did not have a reservation because booking.com did not advise them of modified reservation. I contacted manager, he found a king bedroom & said we would have to pay for both nights even though we canceled 7/30 thru your site. They later informed me it was a former Hilton employee's error. We slept 4 people in one bed because there were no extra rollaways.
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