Hilton Garden Inn Indianapolis Downtown

AAA Inspector Rating
8.7
Very Good
212 Guest Ratings
10 E Market St
Indianapolis, IN 46204- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.3
Public Areas3.0
AAA Inspector Notes
This charming, elegant hotel is located in the remodeled 1915 Fletcher Trust Building, considered a skyscraper at the time of construction. Smoke free premises. 188 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Corner of Market and N Pennsylvania sts. 10 E Market St 46204.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 212 guests
Showing reviews 1 - 5 of 50
5.8
Brandon
Okay
review category group of friends
05-26-2017
Pros: I enjoyed the prime location of the hotel & the breakfast team was enjoyable.
Cons: I had a horrible experience when I called twice to verify my reservations on separate days & was told I had no reservation & no available room.I was offended and never received an apology for the confusion. I will most likely never stay at this hilton location again, which is sad bc when I travel I normally stay at the Hilton.Especially on my yearly trip to Indianapolis.There was also random trash bags placed around the hotel, which I had to contact an custodian to remove.I believe this location & my visit was poor which was a disappointment.
7.1
Rebecca
Good
young couple
05-15-2017
Pros: Location was perfect. Everything was within walking distance.
Cons: Beds were uncomfortable. Ask for a room away from the parking garage. The lights shone into the room which made it very difficult to sleep.
9.6
Mike
Exceptional
review category group of friends
05-14-2017
Pros: Excellent place to stay. Very convenient to downtown restaurants and entertainment.
Cons: Nothing
6.7
Chrystal
Pleasant
review category group of friends
05-12-2017
Pros: The location
Cons: The staff was rude. I called earlier to confirm our early check in, they said it was approved. When we arrived the room wasn't ready and they gave us a lecture about policy and early check in. Later that night one member of our party was injured and the staff offered zero assistance.
6.7
Tom
Pleasant
young couple
05-10-2017
Pros: Your staff is wonderful. Kyle Brown your valet supervisor went out of his way to accommodate us. He is a great credit to your operation.
Cons: The ventilation system was broken, and very noisy. We had to turn it off. Good thing the outside temperature was co-operative. The remote for the TV didn't work and your maintenance person Kenny could not fix it. The telephone in the room did not work so we had trouble communicating with the staff. There is a big hole in the carpet and you should replace it. Tom Burke 694813365 Hilton Honors Member
Showing reviews 1 - 5 of 50