While the large lobby features a breakfast area and fireplace seating, guest rooms feature larger workspaces and updated pod-style coffee makers.
Smoke free premises. 118 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Good ran out quickly. Would have been nice to organize and cater to Gencon attendees since there were so many
4.2
Misti
Disappointing
young couple
08-09-2016
Pros: The breakfast was nice. Hotel was quiet.
Cons: I paid for a room with a spa tub and got a room without the spa tub. I went to the front desk and explained to the lady the situation. She was very unhelpful and said that I reserved a handicap accessible room and said she couldn't move me and didn't apologize or act sincere whatsoever. My husband asked the front desk where there were some nearby restaurants or bars and they said they didn't know. Weren't helpful one bit!!!! I will never stay at this hotel again!
7.9
Brian
Good
solo traveller
08-01-2016
Pros: Plenty of klinexes
Cons: More Outside tables
7.0
Stacy
Good
Solo Traveler
07-25-2016
Pros: Location
Cons: There was hair on the bed.
9.0
George
Wonderful
Solo Traveler
07-24-2016
Pros: well appointed.
Cons: on a very busy street
6.3
Larry
Pleasant
family with young children
07-24-2016
Pros: Actually the breakfast is not that bad.
Cons: The elevator didn't work right and they were full. We have stayed there before and forgot that the beds were so soft that its hard to get out of bed.
10.0
Teresa
Exceptional
family with young children
07-23-2016
Pros: Staff is great . love the various selection at breakfast. Clean and safe area. Location suited our family as we were close to many areas. Good price for king room with sofa bed. This is our place to go to from now on.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
07-19-2016
Pros: Friendly staff. Was changed to a much better room.
Cons: This hotel is in much need of remodeling. Not what I would expect from this franchise.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
07-18-2016
Pros: The breakfast was great. The pool was nice but closed for our first day for painting. The rooms were clean.
Cons: The daily cleaning was not perfect. We had to ask for supplies in the bathroom since they weren't stocked during daily cleaning, but it was addressed immediately.
4.0
Verified Hotel Guest
Disappointing
07-18-2016
Pros: The employees were kind.
Cons: It had a odor to it and the first room we were given had a mouse trap in it and something on the bedspread and the odor. The second night the air would not work.
10.0
Mike
Exceptional
family with older children
07-03-2016
Pros: Bed very comfortable. Breakfast had lots of options. It was quiet. Liked the dumbells in the exercise room along with the bench and aerobic equipment.
Cons: Shower head was a little sticky and hard to work with. No big deal.
9.2
Nc
Wonderful
family with older children
06-21-2016
Pros: The staff was wonderful. Breakfast was very nice.
Cons: One of the elevators wasn't working briefly.
6.3
Kelly
Pleasant
mature couple
06-20-2016
Pros:
Cons: No smoking facility and I am a smoker so having to go outside from third floor each time was an inconvenience.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2016
Pros: Great value.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-14-2016
Pros: The bathrooms were very clean
Cons:
6.0
Verified Hotel Guest
Pleasant
Business Traveler
06-08-2016
Pros: The day staff was very patient with me because I was grumpy when I left. The woman tried to find a reasonable accommodation for my trouble, which I appreciated. Because I feel they will remedy my situation, I will still recommend this hotel.
Cons: I have stayed at this hotel another time recently, so I have a comparison. My first stay was exceptional. I had no complaints. This time the room they gave me had a broken mattress/box-spring! You stay in a hotel to sleep and I was up until about 5am!
5.0
Justin
Fair
Traveling as Couple
05-19-2016
Pros:
Cons: AC didn't work well, requested 1 king bed, not will to support request
3.0
Justin
Poor
Family with Young Children
05-15-2016
Pros: Cleanliness, location, indoor pool/hot tub, was put on first floor.
Cons: after making reservation called to request joining rooms and front desk was not helpful, attempted to separate us from kids, once in room one was a joint room I asked to be changed to joint room was told it was booked and no one ever in room that night
9.6
Anonymous
Exceptional
mature couple
05-14-2016
Pros: Facility is run well.
Nice indoor pool.
Good location for airport and Speedway. Just far enough out of city.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-08-2016
Pros: The deluxe king room was very nice!
Cons:
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
05-03-2016
Pros: Location and Breakfast
Cons: No
10.0
Salissou
Exceptional
Solo Traveler
04-22-2016
Pros: The hotel is great
Cons: I like everything
9.6
Lorre
Exceptional
mature couple
04-14-2016
Pros: I didn't get the chance to use the spa bath tub, but loved the fact it was in seperate area with more privacy off from the other part of the room and bed.
Cons: no complaints
8.3
Whitney
Very Good
mature couple
04-13-2016
Pros:
Cons: I had to wait to get into my rooms for at least 2 hours when they told me the rooms would be done by . It was close to 4:45 by the time we got in them
7.9
Michael
Good
solo traveller
04-05-2016
Pros:
Cons: The daily rate was increased because the NCAA Women's Final Four was being played in Indianapolis.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
03-19-2016
Pros: Everything up to the charge against my card.
Cons: I understand the need of hotels to protect themselves, yet most just hold the card without going against the balance. When they do put an amount agianst most every hotel will alert you to that fact and the amount. No warning from this hotel, still waiting
9.2
Anne
Wonderful
mature couple
03-16-2016
Pros: The room was spacious, neat and clean. The bed was very comfortable. I liked the large counter in the bathroom. The staff was friendly and helpful. We would stay there again.
Cons: Breakfast was ok.
7.5
Randy
Good
solo traveller
02-29-2016
Pros: Walking distance to convention center.
Cons: Limited parking.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
02-26-2016
Pros: Another good stay!!
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
02-25-2016
Pros: The staff was great and the room perfect. Heater was operating very quietly. Yea!
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
02-24-2016
Pros: clean room, pleasant staff, great value
Cons: Hot tub was closed
7.0
Verified Hotel Guest
Good
Family with Teens
02-23-2016
Pros: Location was best for our event in Indy. Enjoyed use of the hot tub and breakfast.
Cons: Had some issues trying to use the computer in the "Business Center". Was not able to use either computer the first day and had to have them rebooted a couple of times the 2nd day.
10.0
Chris
Exceptional
Business Traveler
02-23-2016
Pros: Very nice employees
Cons:
10.0
Caesar
Exceptional
solo traveller
02-22-2016
Pros: The location was very close to my event attended.
Cons: Can't recall.
10.0
Jasmine
Exceptional
family with older children
02-16-2016
Pros: the pool & spa
Cons:
6.0
Simone
Pleasant
Family with Young Children
01-20-2016
Pros: Pool, fitness center, breakfast bar, location, staff, fridge, cleanliness were all excellent.
Cons: There were only full-sized beds - as in no queen beds in the hotel. There were only a couple king-bed rooms. The beds were small and hard as a rock. Four of us did not sleep well. I would have given perfect 10/10 ratings were it not for the beds.
7.0
Verified Hotel Guest
Good
Family with Teens
01-05-2016
Pros: Good price. Nice hotel.
Cons: The Heating unit was loud.
10.0
Kristin
Exceptional
Family with Teens
12-06-2015
Pros: My boys loved the Jacuzzi in our room!
Cons:
10.0
Laurie
Exceptional
Family with Teens
11-30-2015
Pros: Clean, great location, roomy rooms, a 3 star hotel for sure!
Cons:
10.0
Lillie
Exceptional
solo traveller
11-11-2015
Pros: Very friendly and helpful staff
Cons: No complaints
9.2
Stacy
Wonderful
young couple
11-11-2015
Pros: The location was close to everything we were in Indy to see. The staff were all very friendly. Very clean.
Cons: Not really a dislike, but the bed was a little more firm than ours at home. Still comfortable.
6.0
Mark
Pleasant
Traveling as Couple
10-28-2015
Pros: Clean room
Cons: Bad location hard to get in and out of, breakfast was mediocre ended up going out to breakfast instead
6.7
Anonymous
Pleasant
young couple
10-20-2015
Pros: Location and room was clean
Cons: The bed was hard, and the heat did not work in our room.
10.0
John
Exceptional
Traveling as Couple
10-08-2015
Pros: It was very nice and the staff was friendly.
Cons: NO!
8.0
Patrick
Very Good
Business Traveler
10-08-2015
old place needs updated did not agree with a 3 star rating
Pros: location
Cons: old place
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-06-2015
Everything was perfect. Loved it.
Pros: Friendly staff,Location, pool and breakfast.
Cons:
10.0
Debra
Exceptional
Solo Traveler
09-26-2015
Pros: Everything was great, from the staffs hospitality to the complimentary toiletries.
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