Holiday Inn Express & Suites Indianapolis West Airport Area

AAA Inspector Rating
8.7
Very Good
149 Guest Ratings
5855 Rockville Rd
Indianapolis, IN 46224- Map It
Photos
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AAA Inspector Notes
Welcoming water features in the lobby greet you at this stylish property. Guest rooms are styled with attractive decor and have additional seating options not typical of most properties. Smoke free premises. 94 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-465 exit 13A, just e. 5855 Rockville Rd 46224.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 149 guests
Showing reviews 1 - 5 of 50
10.0
Olga
Exceptional
review category group of friends
09-27-2016
Pros: The bed was like cloud, and the room was very clean!
Cons:
10.0
Danelle
Exceptional
young couple
09-27-2016
Pros: Everyone was very friendly and it was very clean.
Cons:
8.3
Suzanne
Very Good
young couple
09-20-2016
Pros: I was very impressed by the overall look and cleanliness of the room and hotel. I don't normally notice, but the color scheme was subtle and pleasant, both in the lobby and in the room, the place was clean. -I walked around with my shoes off in the room and never felt any worse for it...which I have noticed is not so common. I was really impressed with the cleanliness of every area we went. I rode the elevator with one of the cleaning ladies, who didn't seem to understand my fast English...but she was very polite in every way....and I'm guessing one of the fine staff whose work and attention to detail I had appreciated so much! --We drove through Indy to visit a long-time friend of mine. My husband stayed at the hotel for a few hours on his own while I visited, and remarked that they had more channels on cable than usual, and had found the room comfortable & roomy enough to stay in for the majority of the time I was out.
Cons: While much of the hotel seemed fairly new and/or in good repair, a couple of the towels were a little tattered. That was the only thing I noticed in the negative. I figured it was small in the whole scope of things, and moved on to enjoy a hot shower, being able to change the shower head setting three different times! :)
5.0
Shar
Fair
young couple
09-09-2016
Pros: Incredible breakfast, attentive staff and friendly atmosphere.
Cons: I almost didn't unpack when we walked through the narrow walls and low... Old... Ceilings. We came for our sons graduation from Fort Sill and felt embarrassed he had to suck thru the door and enter a very small room. We were locked out of our room several times because of a locked door... Dead battery they said. They had to call a maintenance man from his home to fix it so we could get in. Consequently we lost the best seats at the Family Day celebration. The staff was very polite and as helpful as they could be, but mgr or maint. Should have known how to fix the problem, or batteries should all be replaced on schedule. There was a gift bag and an apology on the bed along with our dried, folded 2 jeans that we had asked them to return to our room once we were gone.
9.2
Sandra
Wonderful
family with young children
09-07-2016
Pros: Very comfortable staff was very eager to please and did everything we asked and more
Cons: Ice machine on third floor did not work had to go to first floor for ice. Pool extremely cold
Showing reviews 1 - 5 of 50