Sheraton Indianapolis at Keystone Crossing

AAA Inspector Rating
8.7
Excellent
47 Guest Ratings
8787 Keystone Crossing
Indianapolis, IN 46240- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
This contemporary and updated hotel features an expanded connectivity hub within the lobby, featuring seven wired computers and complimentary wireless Internet as well as an excellent fitness center. Guest rooms feature plush bedding and 37-inch flat-screen HDTVs. The hotel is connected to the Keystone Fashion Mall, giving guests access to numerous restaurants and shops. A rooftop patio and fire pit area with attached meeting space has been added. Smoke free premises. 395 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-465 exit 33, 0.5 mi s on SR 431, just e on 86th St, then just n. Connected to Keystone Fashion Mall. 8787 Keystone Crossing 46240.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary laundry, room service.
Terms
cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 47 guests
Showing reviews 1 - 5 of 50
3.3
Patricia
Poor
mature couple
09-10-2016
Pros:
Cons: Price was outrageous for a tiny room, problems with wifi service, staff unable to provide any information, (all they could do was charge my card!) not even an offer to help get bags to and from room. Four Star? I think not! Go there is you enjoy being ripped off.
7.5
Bingo
Good
mature couple
09-01-2016
Pros:
Cons: Service in the lounge was SLOOOOOOWW. Had an issue with the night auditor's customer service skills. He was a bit rude.
8.8
Kevin
Excellent
mature couple
08-23-2016
Pros: Great staff. Clean, walls thin, needing some updates esp bathtub shower
Cons:
9.2
Kathy
Wonderful
family with young children
08-17-2016
Pros:
Cons: Leak under the carpet outside the bathroom room door
10.0
Kecia
Exceptional
Business Traveler
08-16-2016
Pros: Location and staff
Cons:
Showing reviews 1 - 5 of 50