Guest rooms are well furnished and feature white triple sheet bedding with duvet coverings, along with newer sofa beds in the king rooms. The property has convenient access to the airport and highway.
96 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The bed was very comfortable, staff was friendly and check in was effortless! I arrived at 1am and checked right in with no hassle. The front desk clerk was amazing. I would stay again.
Cons: Had to park across the street. Could not turn on the heat without burning smell.
10.0
Sara
Exceptional
solo traveller
09-19-2016
Pros: REALLY appreciated the complimentary upgrade, having the kitchenette available saved me money on food, bed was SUPER comfortable, staff was great. Exactly what I needed to relax after a stressful few weeks. I was looking around the suite and thought "I could live here for a year or so with no problem at all." :) GREAT value for the money.
Cons: The shower didn't work BUT, since my upgraded room had an awesome whirlpool tub, I made do. ;)
7.5
Jeanine
Good
family with young children
09-17-2016
Pros: The hot food wasnt very appealing. I just ate danish and had coffee
Cons: My sister had a conneconnecting room but it had a strong musty odor. They moved her right away but she ended up on another floor. Also there was a lot of rust around the drain in my tub.
7.1
Erika
Good
young couple
09-17-2016
Pros: Location was convenient for my business meeting
Cons: I chose your hotel because they're was free Wi-Fi however my husband was unable to use the Wi-Fi because it was not secured very inconvenient because he traveled with me intending on being able to do his work while I was at my meeting !! another thing that Drew us to your facility was the free breakfast it was a lot to choose from but clearly the majority of the food was once frozen and then reheated nothing tasted good you should pay a chef to cook the breakfast
7.9
Max
Good
review category group of friends
09-15-2016
Pros: Best surprise is no surprise!!
Cons: Did not have any issues.
7.9
Kathleen
Good
family with young children
09-15-2016
Pros: Breakfast choices were better than average. Staff was understanding when needed to park in view of security camera due to truck cargo. Nice pool and spa.
Cons: AC leaking on carpet, they deducted $10 from stay. I needed to be near security camera for parking I didn't want to change rooms and not be near vehicle.
5.0
Bearsmom
Fair
solo traveller
08-30-2016
Pros: Airport driver
Cons: Everything else. Really poor quality hotel
6.3
John
Pleasant
mature couple
08-27-2016
Pros:
Cons: Have stayed at this hotel before. The room was definitely not as clean as previous stays. Mgmt. needs to do spot checks on their cleaning staff.
6.0
Verified Hotel Guest
Pleasant
08-26-2016
Pros: Musky smell in Lobby and hallway area. Definitely former "smoker" hotel
Cons:
10.0
Sabrena
Exceptional
family with young children
08-25-2016
Pros:
Cons: Minimal parking! It was a small parking lot but the overall facility was great
10.0
Great
Exceptional
young couple
08-24-2016
Pros: Beds were amazing, room very clean
Cons:
10.0
Judy
Exceptional
mature couple
08-21-2016
Pros: Room was nice and clean....Came in late and left early....went easy..
Cons:
10.0
Barbi
Exceptional
mature couple
08-17-2016
Pros: The room was way nicer than we expected. Loved everything about our stay. Very friendly staff.
Cons: Nothing
7.5
James
Good
solo traveller
08-16-2016
Pros: Facilities were good but nothing- restaurants, stores- around it.
Cons: Other than above, everything was fine. Could have provided information where restaurants, etc. we're located.
7.9
Reginald
Good
mature couple
08-14-2016
Pros: The breakfast was great. The pool fitness area was like pro statues.
Cons: I believe I was bitten by a spider.
6.3
Chris
Pleasant
family with young children
08-13-2016
Pros: The breakfast was great. The space in the room was great.
Cons: The bed and pillows are the worst i have ever had.
10.0
Isla
Exceptional
mature couple
08-09-2016
Pros: Great breakfast, easy to get to the hotel, very affordable, excellent staff, great to park vehicle at the hotel.
Cons:
8.3
Elizabeth
Very Good
young couple
08-08-2016
Pros: It was very convenient to the convention center, which is where we were going. The suite was very large.
Cons: There was nothing I didn't like. However, other than the comfort and location of the hotel, there's nothing I can rave about either.
7.5
Nolan
Good
solo traveller
08-06-2016
Pros:
Cons: I apparently left my credit card at the desk when I checked in. For some reason when they realized it they did not call me or let me know so I could come get it. The next morning I was 45 minutes out out town when they called me to inform me that they still had my credit card. A big loss of time and money to turn around to retrieve it.
10.0
Isla
Exceptional
mature couple
08-05-2016
Pros: Excellent in every way. Will be staying there this coming Sunday late evening and looking forward to the space in the room. Thank you
Cons:
9.6
Jessie
Exceptional
mature couple
07-22-2016
Pros: Very Quiet n Peaceful...loved the size of the room it was spacious
Cons: The jets in the tub did not work and couple cobwebs in the bathroom
10.0
Robert
Exceptional
mature couple
07-20-2016
Pros: Very quiet. Staff went out of their way to help us with directions.
Cons: Water in soda machine was froze solid but staff gave us bottles to replace them.
9.6
Jim
Exceptional
solo traveller
07-19-2016
Pros: Everything was great.
Cons: A little pricey.
10.0
Debra
Exceptional
solo traveller
07-19-2016
Pros: Friendly Staff, Airport courtesy driver was very polite and safe driver
Cons: Nothing that I can think of.
9.6
Arthur
Exceptional
young couple
07-18-2016
Pros: The whirlpool in the hotel room was an awesome touch!
Cons:
4.6
Wendy
Disappointing
review category group of friends
07-17-2016
Pros: Nothing particularly likeable
Cons: They charge A $25 pet fee (this info. wasn't wasn't on website); sheets had some stains, lumpy bed & pillows. Not with the money and I idon't agree with the 3 star rating. I've had nicer stays at 2 star hotels.
7.5
Janet
Good
mature couple
07-14-2016
Pros: The breakfast was delicious with a wide variety of items.
Cons: The safe in the room wouldn't work and there really wasn't anything the desk clerk could do about it. There wasn't a daily newspaper available or a quick evening snack (cookies or fruit).
6.3
Dallas
Pleasant
mature couple
07-13-2016
Pros: Location
Cons: There was no sheet or extra pillows or blanket for pull out bed. Found hairs in ice bucket, sink, and shower. Bed had dirty sheets. Not worth the money
10.0
James
Exceptional
solo traveller
07-12-2016
Pros: Everything was great
Cons: The mattress felt hard
2.9
Ds
Poor
review category group of friends
07-09-2016
Pros: Absolutely nothing! We checked out after 1 night and moved to another hotel. If we could have not been charged for that night and left we would have. It was that bad!
Cons: The room was old and outdated. the fridge in the room was disgusting. I went out in the hall and asked one for the ladies who was cleaning the room for a spray bottle and towel to clean it. She gave it to me instead of cleaning it herself. The sheets had stains. The mattress was very uncomfortable, the room smelled of mildew. The area around the bottom of the tub was rusted. Overall very very disappointing experience. The outside of the building does not reflect how badly the inside needs an upgrade!!!!!!
7.5
Stephen
Good
mature couple
07-07-2016
Pros: Friendly staff. Well located.
Cons: Ordinary breakfast buffet
5.0
Verified Hotel Guest
Fair
Family with Teens
06-30-2016
Pros: Was equipped with fridge and microwave. Good size room. Direct TV all stations available.
Cons: Our first room was not good at all. There was an old carpet smell in hall, AC unit did not work and phone was broken.
7.9
Cathie
Good
solo traveller
06-30-2016
Pros: Staff helpful with business center needs.
Cons: Access from interstate a bit difficult.
9.2
William
Wonderful
solo traveller
06-18-2016
Pros: The Manager was great went beyond of what she was supposed to do to keep me happy.
Cons: Had to walk to a restaurant. Carpet in the room was a little frayed.
8.0
Verified Hotel Guest
Very Good
Family with Teens
06-16-2016
Pros: The hotel staff was friendly and helpful.
Cons: The location did not have many places nearby to eat. It used to be near the old entrance to the airport but with the new terminal and entrance this area seems to no longer be the hub for travelers.
10.0
James
Exceptional
mature couple
06-16-2016
Pros: Clean and comfortable. Breakfast was good. Very easy to book.
Cons:
6.7
Fujiserpentine
Pleasant
family with older children
06-10-2016
Pros:
Cons: I made rezervation for 5 person. They put extra bed I paid extra 10 US Dollar. What is this. It is shame for booking.com.
I am diplomatic person and I have tax exemption card. I declared my card. They took copy and said me it is ok. But when I cheking out I paid tax. Then I called hotel. They told me It was theit mistake and They refund my money back. But still I did not have my money back.
7.5
Jeff
Good
mature couple
05-24-2016
Pros:
Cons: The hot tub could use some more Jets
5.0
Verified Hotel Guest
Fair
Solo Traveler
05-16-2016
Pros: Convenient location (close to airport).
Cons: Hotel has clearly not been updated or renovated in a long time. Flooring, furniture, fixtures, etc. are very worn.
4.5
Joan
Disappointing
family with older children
05-16-2016
Pros: Location
Cons: The room didn't feel clean. The room felt very dated and over used!
8.3
William
Very Good
mature couple
05-10-2016
Pros: Location close to the Indy 500 Museum and right off the interstate. Room was spacious and clean. Reasonable price! Enjoyed the breakfast!
Cons:
7.9
Susie
Good
mature couple
05-09-2016
Pros: Has a nice pool and hot tub
Cons: Microwave and phone didnt work in room. Breakfast wasnt very tasty.
5.4
Ashlee
Fair
family with young children
04-14-2016
Pros: I like that the staff was really nice and attentive
Cons: I didn't like the fact that I had sm children with me and when they opened the draw they found a condom box with used condoms in it the staff when I first called just said Ugg sorry when we check out one lady gave us half of one of our nights back but still haven't received it!
7.0
David
Good
Family with Young Children
04-11-2016
Pros: The breakfast selection had good variety and great to have hot food selections
Cons: Very disappointed that the pool was not available due to servicing. Looked especially for an indoor pool for our 3 grandchildren. Rollaway was very uncomfortable even for a child, springs were uneven and poking.
4.6
Linnell
Disappointing
solo traveller
04-07-2016
Pros:
Cons: Carpet very dirty
10.0
Felicia
Exceptional
mature couple
04-04-2016
Pros: All staff were great and the rooms were clean. We got there prior to check in and they accommodated us.
Cons: N/A
10.0
James
Exceptional
solo traveller
04-04-2016
Pros: Everything
Cons:
10.0
S
Exceptional
solo traveller
03-23-2016
Pros: Clean and spacious room. Large variety of choices for breakfast. Friendly staff and convenient to the airport.
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