This hotel has a two-story lobby with oak woodwork and a gas fireplace. Guest rooms feature a pod style coffeemaker and a wet bar. Some upgraded suites have jetted tubs and fireplaces.
Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The location was convenient. Breakfast was on time, which was important because I was headed out early.
Cons: We had a problem with the AC in our room. It was a little warm and sticky for our liking.
Verified Hotel Guest
Cons: I reserved 2 double bed room. I called them ahead to confir my late check-in. But when I checked in I was given room with one bed. The lady at the counter was very polite. She told me since room is prepaid she cannot give any money back.
Verified Hotel Guest
Pros: Clean, quiet room to get some sleep and I got that.
Cons: The key card kept malfunctioning.
Cons: Jacuzzi tub was broken, but really did not effect our stay. Great hotel.
Traveling as Couple
Pros: THe room was really nice and the staff was friendly. I also liked the location. THe hotel was near restaurants and a mall.
Cons: There wasn't really anything we didn't like about the hotel. The room was really nice and it was a great location.
Verified Hotel Guest
Family with Young Children
Pros: Nice sized rooms with good linens, pleasant staff and delicious breakfast.
Cons: Room not thoroughly cleaned, phone did not work and toilet was broken - would only flush manually. Front desk offered to switch rooms, but we had already settled in and didn't want the hassle. Apparently no maintenance man on weekends.
Pros: Helpful staff
Cons: More sugar an creamer in room for coffee
family with young children
Pros: The staff were awesome! Especially Stacey at the front desk but housekeeping and the kitchen staff were so friendly and courteous too.
Cons: May need a remodel in the near future but was still very clean and comfortable.
Pros: The breakfsat was good.The first floor rooms are awful. The staff was awesome
Cons: The first floor room was very moldy there were huge black ants crwaling on the walls and the celing in the room. It was horrible
Pros: Breakfast was very nice. Rooms were spacious.
Sheets were very soft. Room was able to be darkened. Reception staff was courteous and helpful.
Cons: Bed pillows were too thick.
Pros: Lobby area very nice layout
Evening get together
Pros: The room was very clean.
Cons: The staff was horrible
Cons: Specifically reserved a King room and when checking in, the desk stated none were available. I showed the paperwork that stated King and was told that they did not honor bed selections via Internet bookings. $150 for Kokomo, IN is ridiculous!!
Pros: all staff was exceptional!.
quick to assist with a smile. loved our stay......
Cons: nothing could have better.
Cons: Breakfast might of been good but they couldn't keep up and ran out of everything.
Cons: Toilet plumbing was questionable...........
Pros: The location, bed was comfortable and check in and out was fast.
Cons: Breakfast was awful. It was cold, not enough food for the amount of people and not enough seats. No luggage carts. We didn't know there was a softball tournament in town and several teams at the hotel. I have no problems with this, my daughter played select softball and volleyball for 8 years. Even if the hotel didn't know till check in, that it was girls softball teams, plan for putting guest according to noise level, I would have been fine with moving rooms to accommodate for the girls to be together, rather than listening to them run up and down the hallway all night. Not enough food for teams of softball players they take food to go, what about the other people? Not what I expected for the money I paid. I have stayed at many hotels over the years and I really have learned you get what you pay for but not at this hotel. I feel cheated.
Pros: Very clean. Very nice.
Cons: Headboard needed cleaning.
Pros: the room was clean. Kudo's to the housekeeping staff. Love having a microwave,refrigerator,sink and Keurig in the room.
Cons: The fan in the bathroom didn't work. The vending was a little empty,so went to next floor where it didn't work:( some of the channels that are on the tv list are not available and the bathtub wasn't draining good.Eggs and sausage gravy was cold. had to take it to room to use microwave.
Pros: The staff was really nice and extra helpful!
Cons: The jacuzzi didn't work:(!
Pros: The mattress was comfortable and it was convenient having a kitchenette in the room.