Guest rooms feature stylish décor, soft white duvets and spacious desks perfect for the weary business traveler while the nice variety of breakfast items satisfies every appetite.
Smoke free premises. 73 units. 3 stories, interior corridors. Accessibility (Call).
Cons: The place smelled, the facility desperately needed updating, the pull out bed was full of popcorn and had some sort of gross goo on the underside of the mattress. NOT the kind of experience I normally have at a Hampton Inn. I have a good friend that is a Hampton owner and I plan on sharing this experience with him.
5.4
Robin
Fair
family with older children
08-29-2016
Pros: Location staff friendly and helpful
Cons: Room had strong cigarette odor, staff brought ionizer in but did not help,mold on bathroom ceiling over shower. Felt that I should of received at least a partial refund due to very stong cigarette odor,no compensation offered.
8.8
Valerie
Excellent
young couple
08-19-2016
Pros: The maid staff was so friendly and they truly were just amazing all around.
Cons: I had spoken to a staff member the Friday before my stay who had confirmed my dates and check in time. When I called again I was told otherwise. I was supposed to have checked in at 3am but was never told I had to have booked Friday night in order to do so. My fiance and I had to drive around until we could check in at 3pm. Luckily the manager on Saturday 7/23/16 was able to check us in early at noon. However the staff member I spoke to on Friday night 7/22/16 told me incorrect information.Driving at 3am with no where to stay in a town I had never been to before was not ideal.
10.0
Janet
Exceptional
solo traveller
08-05-2016
Pros: Bed very comfortable and everyone was very friendly & accommodating.
Cons: When I checked in they had no reservation for me from Booking.com. I had a copy of my confirmation# but after checking several times it was not in the computer. Luckily for me they did have a room available and I ended up paying the same amt through the Hampton instead of Booking.com. I would have been very distraught if I had been unable to get a room. Not sure if I will use Booking.com for my next stay.
7.5
Christine
Good
family with older children
08-03-2016
Pros: Convenience, location
Cons: It was good
9.6
Deanne
Exceptional
family with older children
07-31-2016
Pros: Staff very helpful. Fresh fruit, nuts, the omlette, all great for breakfast, and good coffee.
Cons: Location just a bit far off the interstate.
7.5
Natalie
Good
mature couple
07-18-2016
Pros: The room was very clean. Very friendly staff.
Cons: The free breakfast was not pleasant. The food did not taste good.
7.1
Room
Good
mature couple
07-17-2016
Pros: Electrical outlets in bathroom did not work. Hair dryer and coffee pot had to be moved to bedroom to use.
Cons: See above.
7.5
Mark
Good
mature couple
07-16-2016
Pros: Staff was very nice, good breakfast and our room was cleaned every day..will stay there again when we come to town.
Cons:
8.8
James
Excellent
young couple
07-12-2016
Pros: Room was clean. Staff was friendly.
Cons: Pillows way to soft. Oatmeal was not very good. Toilet was moving/loose on the floor. Ice machine on ground floor was out of order.
10.0
Margaret
Exceptional
mature couple
07-06-2016
Pros: Breakfast was different each morning. And it was always good. We liked that!
Cons: the only thing that would have helped us was a lower price.
7.5
Anthony
Good
mature couple
05-20-2016
Pros:
Cons: The pool and hot tub were closed during our stay. We specifically stay at the Hampton for the hot tub.
3.8
Amanda
Poor
solo traveller
05-17-2016
Pros: quiet
Cons: toliet didn't work, pillows sucked, police was down never saw anyone working on it in 4 days
7.5
Jocelyn
Good
young couple
05-01-2016
Pros: The bed was comfortable.
Cons: The pillows could have been better and we could hear the person next to us sneeze and the one above us walking/moving etc.
7.5
Caroline
Good
family with young children
04-05-2016
Pros:
Cons: The overall experience was good
But the stopper in the tub wouldn't stay up to drain.
10.0
Stevie
Exceptional
solo traveller
03-14-2016
Pros:
Cons: Nothing
7.5
Tara
Good
solo traveller
02-03-2016
Pros: This is the second time I have stayed at this facility. Staff is friendly and the rooms are very clean.
Cons: The shower in my room was broke and only scalding water would come out. Notified front desk and they made no attempt to correct or offer a different room for me to at least take a shower in.
8.0
Verified Hotel Guest
Very Good
01-14-2016
Pros: Breakfast Selection
Cons: The room "key" was tricky and would not open the exercise room door.
6.3
Michael
Pleasant
solo traveller
12-26-2015
Pros:
Cons: Cleaning staff talked loudly in hall and woke me up. Had to request room change because of noisy guests. New room had a broken toilet. They didn't fix but did not offer me a free night because I couldn't flush. I had to ask for a discount.
8.8
Tara
Excellent
solo traveller
12-12-2015
Pros: Nice, clean hotel.
Cons:
6.3
Anonymous
Pleasant
review category group of friends
12-02-2015
Pros: Location convenient. easy check-in/out.
Cons: Hotel is worn. Have been staying here for many years. Needs a rehab. Breakfast may work for families but not for me. Need to fix the plumbing in more than one room. If someone builds a new hotel in Marion I would go there.If not I may try the one across the street.
6.7
Olen
Pleasant
mature couple
11-14-2015
Pros: Breakfast was good
Cons:
10.0
Richard
Exceptional
mature couple
10-14-2015
Pros: Cleanliness and friendly staff.
Cons:
5.0
Aj
Fair
mature couple
10-11-2015
Pros:
Cons: Booking.com booked a room that was not available. I got to the hotel andthey had no reservation for me! And the hotel clerk said this happensfrequently, but only with booking.com. After an eight-hour drive,getting in to town at 11pm, having a bogus registration was intolerable.It took us over an hour to find a hotel room!
10.0
Madelyn
Exceptional
mature couple
10-04-2015
Pros: Smiles from staff
Cons:
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
08-18-2015
Pros: Location is perfect for area. Staff was friendly.
Cons: Not at all worth the price, way overpriced for outdated hotel. Not usual "Hilton" branded hotel quality.
9.6
Anonymous
Exceptional
mature couple
07-02-2015
Pros: Nice bed, ample space in room
Cons: leak over window dripped and made an irritating noise all night long.
10.0
Sandra
Exceptional
review category group of friends
06-23-2015
Pros: Management corrected the problem we had with the reservation in a timely and courteous manner. For this we are very grateful.
Cons:
7.9
Anonymous
Good
review category group of friends
06-23-2015
Pros:
Cons: Your booking..3 days not 1. King bed for the 3 of us..
And my address was French...you got it all wrong...
10.0
Anonymous
Exceptional
mature couple
05-06-2015
Pros: We liked the clean rooms and professional staff.
Cons: We prepared to shower and didn't have any hot water. We manage to shower quickly with the cold water.
The desk clerk was apologetic, saying there was pump trouble. He gave us a gift card for Wendy's
9.2
Jane
Wonderful
mature couple
03-24-2015
Pros: Enjoyed the breakfast with the large common room where we (part of a large family group in town for a funeral) could gather and coordinate.
Cons: The bed was wonderfully comfortable, but so high I (arthritic hips) had difficulty climbing into it! Also, water temperature was erratic for an afternoon shower, perfect in the morning.
7.5
Janet
Good
mature couple
03-20-2015
Pros: Hotel was very clean; staff was wonderful. The location was good for us because is was in between two "events" that weekend.
Cons: The breakfast Sunday morning was a mess. Apparently some members of the "community" had sneaked a couple dozen children into rooms for an impromptu pool party. The swarm overwhelmed the staff and resources the next morning for breakfast. Management needs to address this problem--quickly.
9.6
Stephanie
Exceptional
review category group of friends
12-14-2014
Pros: Excellent location; nice people, clean; fresh baked cookies at the check-in desk; nice quiet place with ample parking!
Cons:
10.0
Ethel
Exceptional
family with young children
10-28-2014
Pros: Breakfasts
Cons:
7.9
Tim
Good
mature couple
10-23-2014
Pros: Liked that the rooms appeared clean. The pool area was nice and clean. Good morning breakfast.
Cons: The elevator. The floor was not even with the door. It is a BAD trip hazard!
8.8
Joseph
Excellent
review category group of friends
10-03-2014
Pros: I stayed here after a late football game in South Bend. We arrived late, woke early, had breakfast and left. The staff was friendly, the room was exceptionally clean and the breakfast was better than expected. I probably will not have a need to stay here again, but for those that do, this Hampton Inn is a very good choice
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