Best Western Muncie

AAA Inspector Rating

3011 W Bethel Ave

Muncie, IN 47304- Map It

Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!

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AAA Inspector Rating Details (scale 1-5)

2.8

Overall

Room3.1

Bath2.6

Public Areas2.6

BEST OF 2 DIAMOND

ARATED

AAA Inspector Notes

Updated, well-appointed guest rooms are featured at this modest property located very close to the Ball State University stadium. Visit the spacious spa-like indoor pool area on your visit. Smoke free premises. 57 units. 2 stories (no elevator), interior corridors. Accessibility (Call).

More about Muncie, IN More Hotels in Muncie, IN

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-69 exit 241, 6.4 mi e on SR 332, 0.5 mi s on Tillotson Ave, then just w. 3011 W Bethel Ave 47304.

AAA Benefit

Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!

Pool

heated indoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, wireless Internet.

Sports & Recreation

hot tub.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 124 guests

Showing reviews 1 - 5 of 50

7.0

Jeff

Good

Solo Traveler

04-13-2018

Pros: The Pool, location, and price

Cons: Internet Access was terrible. The TV stations had terrible reception.

9.0

Dale

Wonderful

Solo Traveler

04-13-2018

Pros: Everything was great except the maid. Didn't clean room, or make bed, but took tip?

Cons:

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

04-13-2018

Pros: It has everything needed and a decent breakfast. Pool area was clean and more than a small rectangle pool that many hotels at this level have

Cons:

7.0

Jeff

Good

Solo Traveler

04-13-2018

Pros: The pool is pretty amazing.

Cons: Half of the outside doors DO NOT WORK. It's very annoying.

8.0

Richard W

Very Good

Business Traveler

04-13-2018

Pros: My daughter is about to attend Ball State University. Therefore, the location was extremely close, which was perfect.

Cons: The breakfast was adequate, but could have been better.

8.0

Scott

Very Good

Family with Young Children

04-13-2018

Pros: Nice hotel, good location, nice and clean.

Cons: We were given a 2nd floor room that was very hot. Checked in late and just wanted a good nights sleep. The second shift front desk person was not very helpful at all. After a new person took over for him, she took care of us and we got a better room.

10.0

Verified Hotel Guest

Exceptional

04-13-2018

Pros: I live in Chicago and my son attends Ball State University. When I visit I always stay here because its 5 mins from the campus. Wish they served full breakfast, they only offer grab and go.

Cons:

7.0

Verified Hotel Guest

Good

04-13-2018

Pros:

Cons: It was nice having a refrigerator but it was very noisy and woke me up in the night.

7.0

Jason

Good

Family with Young Children

04-13-2018

Pros: Location was convenient.

Cons:

10.0

Theodore

Exceptional

Traveling as Couple

04-13-2018

Pros: The staff was very nice and helpful. I accidentally left a blanket and pajamas there and when I called they had them for Me. But beyond that all My dealings with the staff was courteous and professional.

Cons: not really

4.0

Phillip

Disappointing

Traveling as Couple

04-13-2018

Pros: Easy to find.

Cons: Comp breakfast was hardly edible

10.0

David

Exceptional

Traveling as Couple

04-13-2018

Pros: The breakfast has all that is needed! Biscuits n gravy, eggs, fruits, waffles, juices, milk, coffees danishes and more! Very clean, quiet room. manager makes sure that your stay is pleasant. The jacuzzi and pool is incredible!!

Cons: Nothing

5.0

Frank

Fair

Traveling as Couple

04-13-2018

Pros: The swimming pool was nice

Cons: Hot Tub is non functioning super cold 82F degrees. Was told it had been cleaned, 12 hours later still cold Pool area is non heated super cold exhaust fan pulls heat out off of pool. Water in the hall carpet in front of maintenance. Beds are doubles

5.0

Kristina

Fair

Business Traveler

04-13-2018

Pros:

Cons: there was hair in the bathroom tub and it had not been cleaned properly. The room was dirty and the television did not work. I was scared to be there as there were questionable people around. I paid --- for a room that was in that condition never aga

6.0

Verified Hotel Guest

Pleasant

Business Traveler

04-13-2018

Pros: Price. The indoor pool area looked nice.

Cons: The quality and selections of their breakfast seemed lower than other Best Westerns I've stayed in. The second floor is accessible by stairs only.

8.0

Lisa

Very Good

Solo Traveler

04-13-2018

Pros: The front desk people were very friendly!

Cons: The front desk people were very friendly! My room was across from the laundry. A bit noisy at night.

7.0

Verified Hotel Guest

Good

Traveling as Couple

04-13-2018

Pros: The cleaning/breakfast lady was fantastic!

Cons:

7.0

Verified Hotel Guest

Good

04-13-2018

Pros: The staff from the front desk to house keeping. They were friendly. I have started in the Hilton. Casinos, this was real class staff.

Cons: Not enough towels in the room.

8.0

Verified Hotel Guest

Very Good

Solo Traveler

04-13-2018

Pros: Overall good hotel and staff is very courteous however hotel needs some work. Door handles do not work at times and shower was stuck and since I was in a hurry, I had to leave without taking a shower.

Cons:

7.0

Donald

Good

Family with Young Children

04-13-2018

Pros: STAFF WAS HELPFUL AND COURTEOUS

Cons: SPA WAS BROKE DOWN

10.0

Melissa

Exceptional

Solo Traveler

04-13-2018

Pros: This was my second stay at Best Western Muncie, and I will now consider it as my "go-to" hotel when I need to stay in the area. The rooms were very clean, and the staff was friendly and accommodating.

Cons: Small complaint: Are rooms not made up when the guest stays more than one night? When I returned for my 2nd night, the bed was still unmade, and toiletries & water had not been replaced. Dirty towels were taken, but not replaced. Seemed odd.

8.8

Michelle

Excellent

review category group of friends

04-07-2018

Fabulous

Pros:

Cons:

7.1

Anonymous

Good

review category group of friends

04-02-2018

Comfy room, and clean

Pros: The beds where comfortable

Cons: The hot tub was cold and the drive was hidden from the streer

9.6

Troy

Exceptional

young couple

03-28-2018

Great place to stay.

Pros: Repeat customer

Cons: The bath tub did not hold water. 124

8.8

Linda

Excellent

review category group of friends

03-26-2018

Fabulous

Pros: Comfy beds, love the staff. Great location to Ball State University.

Cons: I do not like that the entrance doors around the building (at least the one near the pool area). Felt a bit not safe.

7.9

Scott

Good

review category group of friends

03-26-2018

Good

Pros:

Cons:

10.0

Robert

Exceptional

solo traveller

03-24-2018

Very nice place to stay!

Pros:

Cons:

7.5

Michelle

Good

family with young children

03-21-2018

Good

Pros:

Cons:

8.3

Anonymous

Very Good

family with young children

03-18-2018

Very good

Pros: Staff friendly bath room sink separate from toilet and shower!

Cons: pool and hot tub not available

7.9

Academy

Good

family with young children

03-15-2018

Good

Pros:

Cons: Front desk staff not very flexible with late checkout! Other hotels are better at this.

7.5

Jeffrey

Good

family with young children

03-08-2018

Good

Pros: The pool is always nice.

Cons: Hot tub went down from someone breaking glass in it. And power went out causing cold rooms and late breakfast.

10.0

Robin

Exceptional

family with young children

03-05-2018

Fun..relaxing..accommodating

Pros:

Cons: Liked Liked the whole experience

10.0

Garry

Exceptional

solo traveller

03-05-2018

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

review category group of friends

03-03-2018

Exceptional

Pros: hot tub

Cons: more towels

10.0

Sondra

Exceptional

solo traveller

02-11-2018

It was excellent.

Pros: I enjoyed my stay. It was very quite and peaceful.

Cons: N/A

5.8

Anonymous

Okay

family with young children

01-29-2018

Stay ok not great

Pros: Pool,cont.breakfast

Cons: Hot tub foamy exterior doors didnt close / lock safety issues

8.3

Chris

Very Good

solo traveller

01-27-2018

Great location, close to the...

Pros: Stopped and checked in at 4pm, just picked up my key, did not go to the room at that time. At check in I was told my room was at the back end of the building. I specifically asked which door would be best because I knew I would be getting back late and did not want to be outside alone for long trying to get in the building at that hour. When I returned at 1am the next morning, I parked back there and tried to get in the door I was told to use, but could not. It wouldn't read my key card. I walked around to another door, carrying my luggage, purse, tote bag, bag of food and a drink. Got in there and started walking down to that end. Got about halfway down the hall and realized the room numbers were getting bigger, not smaller. Turned around, walked the other way, and found my room. The first room behind the registration desk. I was pretty aggravated! But the room was clean, and the bed was comfortable, so that's all that mattered. Just be sure you get the correct room info so you can park at the nearest entry and not have to drag your stuff down the whole hallway.

Cons: Check in clerk was nice, although she is the one who told me the room location wrong, and the check out guy said absolutely nothing to me while checking out. I think he did say thanks when he handed me the receipt, other than that nothing.

7.5

Raymond

Good

solo traveller

01-26-2018

Good

Pros:

Cons:

8.3

Scott

Very Good

young couple

01-17-2018

A very good experience overall....

Pros: I simply liked the fact that it was clean, modern, and in very good repair. You don't often find that in a somewhat budget-minded hotel. Plus, the front desk staff was highly professional and most excellent.

Cons: Found the bed's cover sheet soiled upon arrival. However, the front desk staff took care of it immediately. Also, the in-room coffeemaking system is kinda weird

7.5

Josephine

Good

family with young children

01-09-2018

Good

Pros:

Cons:

10.0

Mario

Exceptional

family with young children

01-08-2018

Exceptional

Pros:

Cons:

9.6

Janice

Exceptional

family with young children

01-03-2018

Very nice.

Pros:

Cons: We stayed 2 nights, and our activities the second day did not begin until mid afternoon. So we slept in, but the maids never made up our room for that day. even though we put the sign up.

9.2

Rilla

Wonderful

young couple

12-28-2017

Great nights sleep at this...

Pros: The beds and pillows were wonderful! Service was excellent. Had a problem with the TV and was immediately taken care of. Very clean place and everything you might need. Nice warm pool and very large.

Cons: Bathroom was extremely small, but clean.

9.6

Anonymous

Exceptional

young couple

12-28-2017

It is a great place.

Pros: They shoved the walk and around the cars. The breakfast had s lot and the pancakes where great.

Cons: It was close to many restaurants and it was quiet. Has a nice pool and jacuzzi.

7.5

Anonymous

Good

mature couple

12-28-2017

Good

Pros:

Cons:

7.9

Tina

Good

family with young children

12-17-2017

Very good stay

Pros: It was clean and convenient to everything!

Cons: There wasn't anything I didn't like!

6.7

Anonymous

Pleasant

family with young children

12-17-2017

Pleasant

Pros:

Cons:

7.5

Jennifer

Good

family with young children

11-28-2017

Very nice hotel! Good price!...

Pros: Very nice stay! Room was nice and clean! Breakfast was perfect! Kids loved the pool!

Cons:

8.3

Janice

Very Good

family with young children

11-19-2017

It was fine and we...

Pros:

Cons:

10.0

Anonymous

Exceptional

mature couple

11-03-2017

Exceptional

Pros:

Cons:

Showing reviews 1 - 5 of 50